The camera of Pocket Viewer is always offline

There may be the following situations:

1. The network speed needs to be increased, or the computer configuration is too low. This is mainly due to network transmission, and the speed must keep up, otherwise it will be easy Unable to connect to the collection terminal.

2. Turn off Security Guard--Trojan Firewall--Entry Defense--ARP Firewall

3. Turn off the system firewall: Start--Control Panel--Windows Firewall--Open Or turn off Windows Firewall.