How to communicate with the masses

How to communicate with the masses 1 First of all, we should work hard on affinity and shorten the space distance with the masses. From the way, to do mass work well, we must jump out of the single way of "sending a document", "taking a message" and "making a phone call". We must be grounded, truly enter the homes of ordinary people on a regular basis, try to get along with the masses, eliminate the bad tendency of institutionalization, bureaucracy and bureaucracy, and let cadres really live and work among the people. From the point of view of mentality, we should go to the masses with a service mentality, respect the masses ideologically, be close to the masses emotionally, rely on the masses at work, narrow the distance with the masses, eliminate the sense of estrangement with the masses, and build a harmonious relationship between the party and the masses. Undeniably, in mass work, there are still deviations in the ideological understanding of individual cadres. When dealing with mass problems, they often ask the masses for advice by means of orders and coercion, and they are not good at publicizing and educating the masses in a way that the masses like, and they do not contact the masses in depth to solve their specific difficulties and problems. In response to this criticism, we should not only master the methods of mass work such as persuasion, demonstration, guidance and encouragement, but also be good at presenting facts and reasoning, explaining policies to the masses clearly, explaining reasons, and thoroughly explaining advantages and disadvantages, so that the masses can listen and trust, and reassure them and have a stable mind. Only in this way can our work be effectively promoted and the masses can be truly satisfied.

Secondly, we should work hard on closeness and shorten the psychological distance from the masses. On the one hand, in the process of doing mass work, we should actively preach policies, guide correctly, communicate with the masses with feelings, talk face to face, exchange information and ideas through direct contact with the masses, and be warm, friendly and polite to the masses. On the other hand, we should enhance our self-confidence and pertinence in doing a good job in mass work, go deep into the masses, grasp the people's feelings and public opinions, understand their demands, work with feelings for the masses, truly understand and understand the masses, know what they think and expect, and carry out mass work in a targeted manner.

Thirdly, we should work hard on trust and shorten the emotional distance with the masses. Starting from understanding and respecting the masses, we should resolutely abandon the concept of "managing others" and engage in dialogue and exchanges with the masses in an equal and interactive way. Respect and understand the masses, observe their emotions, eliminate their psychological barriers with their frank and enthusiastic love, and enable them to speak freely. We should communicate with the masses flexibly and skillfully according to different situations, and say more words of understanding, care and comfort. Don't blindly promise and make wishes in pursuit of work performance, which will cause dissatisfaction among the masses and reduce the integrity and credibility of cadres. From the perspective of making friends with the masses, we should sincerely put down our airs, make friends with the masses face to face, talk with them on an equal footing in a language that the masses love and understand, solicit their opinions, listen to their voices, dare to face the difficulties and problems reflected by the masses, deal with them in time after careful investigation, and do our best to help them solve some specific practical problems in production and life and serve the masses to the maximum extent.

Listening to the masses lies in the heart, and communicating with the masses lies in feelings. Only by always caring for the people, abiding by the responsibility to the people, and sincerely communicating with the masses can we better integrate into and serve the masses.

The relationship between cadres and the masses has always been concerned by all walks of life, especially the issues involving the interests of the people, which deserve serious consideration by every cadre, especially the cadres in party member. On this basis, how to cultivate communication skills with the masses? It has become a commitment that party organizations at all levels, various departments of state organs, society, the masses of the people and cadres themselves must clearly understand and honor.

Many times, the words "I don't know, you are busy looking for someone else" inadvertently said by cadres have deeply penetrated into the hearts of ordinary people and touched them greatly ... As cadres of the people, they should serve the people, not play "bureaucratic" and be afraid of trouble. This is a bad common phenomenon, which deserves our cadres and * * * party member to think and think.

Communicating with the people is not a difficult task, but a scientific method and practical need to fight and win the battle. This is the result of historical experience, the guarantee of practical needs and the need of future construction. At any time and anywhere, this link of communication with the people cannot be lost. In order to realize and safeguard the vital interests of the overwhelming majority of the people, it is also an effective way to let the people take the initiative to communicate with us. This requires us to establish a good image among the people, visit more often at ordinary times, always listen to the real voices of the people and pay attention to their actual needs everywhere. This is the most basic and practical working principle. Every cadre and cadre team in party member should keep this principle in mind.

If cadres want to communicate well with the masses, they need hard work and diligence. They can't just talk and don't practice, and they can't just talk and don't practice. Historical experience and reality tell us that learning to actively serve the masses is the premise to cultivate communication ability with the masses. According to the actual situation and own work practice, actively serving the masses is the premise of cultivating the ability to communicate with the masses. Actively thinking about what the masses think and doing what they want will definitely leave a good impression on the masses, so it is not so difficult to communicate with them. To cultivate communication skills with the masses, understanding the psychology of the masses is the foundation. As the saying goes, we can lay a good foundation for communication. Only by thinking in front of the masses and finding out the problems they are thinking in time can we communicate with the masses better and do our work well. To cultivate the ability of communication with the masses, the core is to cultivate the language and skills of communication with the masses. If you want to communicate well with the masses, you should also master a good skill, don't be bureaucratic, look down on others, truly regard yourself as the parents of the masses, treat all people equally, and learn to speak the words of the masses in communication with the masses, so that the masses will feel that you are close and like a family. It is the key to cultivate communication ability with the masses, increase publicity and expand communication channels with the masses. Intensifying publicity in all aspects is to better let the masses know about our policies and regulations, better carry out our work, let the masses receive the expected results, and make our work move forward in a true and orderly manner. This is the purpose, and this is also the connotation of scientific working methods. As cadres of the party, the state and the masses, we should understand the importance of propaganda work.

This is a long-term work, a historical need and a realistic choice. No party organization, state organ, unit or individual can escape this law. Just like a train walking on the tracks, derailment is bound to overturn. Only by following this scientific theory of mass work can we communicate well with the masses, do a good job in mass work and achieve practical results, so that the party organizations can rest assured, the country is comfortable and the masses are satisfied.

Communicating with the masses is an important event for the national economy and people's livelihood in China's 5,000-year history. We must think about it in a down-to-earth manner and implement it. To achieve all-round and meticulous communication, the leading and exemplary role of party member cadres is very important. We are a socialist country ruled by the China Productive Party, representing the fundamental interests of the overwhelming majority of the people. As a member of the * * * production party, every cadre in party member directly represents the image of the party and is directly related to the interests of the people. Their words and deeds will be a powerful guarantee to defend the interests of the people in all aspects. If party member cadres can communicate well with the people, the people can quickly and well accept the policies and regulations of the party and the state. If every cadre in party member can communicate well with the people, grass-roots work will have a good start, especially grass-roots work will be solved.

To achieve a well-off society in an all-round way and realize the dream of the great rejuvenation of the Chinese nation, doing a good job in mass work is the foundation and premise, and communication with the masses is the key. As long as we communicate well with the masses, the party's cause and national construction will get twice the result with half the effort in many places and in many aspects, and the expected results will be achieved better and faster. Therefore, the work of contacting the masses is an important work, and we must adhere to the leadership with the China * * * production party as the core, adding luster to all the work of the country, society and people.

How to communicate with the masses? To communicate, we must understand the mentality of the audience.

As one of the candidates, you should not only think about your own speech, but also pay attention to what others say and see what the audience is thinking. Only by grasping the atmosphere on the field at any time, modifying the opening remarks in time and connecting with the previous candidates will the audience be deeply impressed. Please see the following example of running the monitor:

The former candidate has a loud voice, cheerful and generous, and strong self-confidence. She said, "Students, if I become the monitor, I will definitely make our class famous in the whole school, the whole district and the whole city." Her boldness and self-confidence won warm applause.

The candidate behind her stepped onto the stage with applause and laughter. Obviously, the audience is still very excited and talking about the former. If you pretend to know nothing about what just happened and report yourself as usual, it will definitely attract the attention of the audience and affect the effect of the speech. The classmate came to the stage and said, "I admire the courage and courage of that friend just now." Compared with her, I am really ashamed! (Laughter, someone nods) Then why should I run for public office? Someone must ask. (The audience is getting quiet.) My answer is: I have three red hearts, that is, enthusiasm, responsibility and self-motivation. "As a class cadre, a high degree of work enthusiasm, a high sense of responsibility and enterprising spirit are the qualities that must be possessed. Refine them into "three hearts" and compare them with the previous candidates' "abilities". One is real and one is virtual, one is near and one is far, which is a real "three hearts" and won everyone's trust, so this classmate became the monitor.

Second, to spread, we must understand the psychological state of the audience.

The order of the candidates' speeches is mostly decided by drawing lots, and it is of course lucky to be in the front, because the audience was still full of energy and focused; But in case you fall behind, even at the end, you should pay special attention to the psychological state of the audience. If the audience is tired and their mental state is not as good as before, we should adjust the beginning of the speech in time to attract the attention of the audience. Please look at the example of running for student union cadres:

A classmate at the end of the campaign speech. She came on stage and said, "Hello, everyone. I am a certain class. When I stand here, I see the trusting eyes of teachers and classmates. Thank you for your trust in me. Special thanks to our counselor, Mr. Cui. Everyone looked back and wanted to find Mr. Cui, but in fact, Mr. Cui went out three minutes ago because of something. The audience thought that the candidate didn't see it because of high myopia, so they turned around and stared at the candidate intently, but the candidate was leisurely and eloquent. ) He once asked me, if a student union cadre should have the qualities in one sentence, what should it be? That is "sincerity" and "sincerity". This is my answer. Since I entered school, with the help of teachers and classmates, I have been sincere and willing to make friends. I have done many real things with a sincere heart. At the same time, I have a wide range of hobbies, such as reading, writing, speaking, debating and photography. And I have achieved excellent results. Therefore, I believe that you and I have many languages, which is conducive to future work. " In this way, the audience's tiredness disappeared. The key to the success of this candidate's speech is that she mastered the psychological state of the audience and adjusted her speech in time.

Third, to communicate, we must understand the composition of the audience.

The composition of the audience includes education, position, gender, belief and so on. Here is just an example of gender composition. There are fewer girls in a polytechnic. A boy said at the end of his campaign speech, "There are few girls in our college!" Looking around the audience, I found that there were only about 20 girls out of 100, so I said, "It only accounts for about 1/5 of the total number of students." The audience was shocked and thought, what does this have to do with your campaign? But because this topic is very attractive, everyone pricked up their ears and listened. "I want to say a few words to the vast number of female compatriots. That is, if I am lucky enough to be elected, I will not ignore the role of female classmates. You hold up half the sky! " The boys and girls in the audience laughed, followed by applause. The candidate won 95% of the votes of the girls present.