Canon printer 24-hour after-sales service telephone

Canon's national after-sales service hotline: 400-017-110.

Canon's after-sales 24-hour manual customer service, offline professional national outlets and after-sales service teams in various regions and other exclusive services, the whole maintenance process is standardized and orderly, and the later synchronous tracking inquiry is open and transparent. All after-sales teams are professionally trained and certified, and the products and accessories used are directly supplied by the original factory.

Canon printers will be repaired during the "Three Guarantees" period, and the manufacturer will provide completely free maintenance service.

Canon printer after-sales service commitment

(1) Service Commitment

1. Resolutely implement the Product Quality Law of People's Republic of China (PRC), the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, and the Provisions on the Responsibility for Repairing, Replacing and Returning Some Commodities (i.e. the new "Three Guarantees" Regulations) to provide consumers with fast services.

2. Set up a service consultation and complaint hotline (working hours: 8:30- 17:30 from Monday to Friday).

3. After the consumer reports for installation and maintenance, make an appointment with the consumer to determine the on-site service time. In principle, after making an appointment, on-site service will be provided within 24 hours in urban areas and within 48 hours in suburban areas (unless the consumer requests another appointment);

According to the relevant requirements of "People's Republic of China (PRC) Consumer Protection Law", "People's Republic of China (PRC) Product Quality Law" and "Provisions on Responsibility for Repair, Replacement and Return of Some Commodities", consumers can enjoy the three-guarantee service after purchasing household appliances with Canon printers in accordance with the following provisions.

Canon service tenet:

1. Exchange our sincere smile for customers' satisfaction with our service.

2. Service concept, everything is for customers, for what you think, for what you like, for my life and for creating brilliance.

3. People-oriented, customer first, quality service, ensure service quality and meet customer needs.

We pursue "safety", "comfort" and "convenience" and provide healthy and environmentally friendly goods. We have accumulated all technical knowledge in the harmony between "thermal energy resources" and "human life" and made contributions to the improvement of living standards and the progress of civilization.

Service area: all areas in the city can be repaired at home, and the nearest order can be sent, and the repair can be carried out quickly within 60 minutes.

Service City: City-Tianjin-Chongqing-Nanning-Shijiazhuang-Handan-Baoding-Langfang.

Zhengzhou-Luoyang-Xinyang-Wuhan-Xianning-Huangshi-Huanggang-Ezhou-Yichang-Jingzhou

Changsha-Xiangxi Tujia and Miao Autonomous Prefecture-Changde-Hengyang-Zhuzhou-Chenzhou-Xiangtan-Yueyang-Zhangjiajie-Huaihua-Loudi-

Yangzhou-Guilin-Liuzhou-Haikou

Guiyang-Kunming -Xi 'an-Xianyang-Ankang-Baoji-Yan 'an-Lanzhou ..............................................................................................................................................

Fault maintenance, no power supply, display fault code, maintenance and other faults.

Telephone consultation, unified arrangement; Products respond within 2 hours in urban areas and 4 hours in suburban areas. Other products respond quickly and timely within 24 hours in urban areas and 48 hours in suburban areas. The full range of products provide free design services and installation scheme services, and provide free installation services within the prescribed scope; The full range of products provide regular telephone return visits; Provide free regular home visits; Products purchased through formal channels are served with three guarantees.

Service standard: the customer is always right.

With the increase of maintenance; The hotline is easy to get busy; Please dial more times; Please forgive me!

Dear users, no matter what you need, as long as you call our 24-hour unified hotline, we will do the rest.

Service area: it can be used in urban areas and surrounding towns, and on-site maintenance can be arranged nearby. We can get to the scene in time when you need it.

Service first, satisfaction first, unlimited service, sincerity forever.

Free warranty service: under normal use, free maintenance or replacement of parts will be carried out for quality problems during the warranty period. If damage is caused by transportation, improper use or self-disassembly, maintenance fees and parts fees shall be charged as appropriate;

1. The whole machine is guaranteed free of charge for one year (the warranty time is subject to the invoice);

2. This warranty does not include damage caused by misuse, abuse, accidents, human negligence, natural disasters, improper installation, leasing and commercial use;

3. If the product body number is changed or removed, the warranty is invalid;

4. Warranty customers must show the invoice for purchasing electrical appliances and this warranty card to ensure that the warranty period of the product is still valid;