What should I do if JD.COM promises to deliver the goods on time?

According to reports, in order to protect the rights and interests of users and provide users with a better delivery service experience, in view of the pain points in the industry, such as no compensation for overtime delivery, few types of overtime compensation users, and insufficient overtime compensation, on April 29, Jingdong Express officially launched a limited-time promised commodity express. Specifically, when consumers choose to use Jingdong Express to deliver products, if they cannot be delivered within the promised time, users can apply for claims through customer service. Jingdong Express supports the full payment of freight, and the claim will be received within 24 hours at the earliest.

Du Nan reporter learned that before the double 1 1 last year, Cainiao and other major domestic express delivery companies announced that the "national core economic circle" express delivery was greatly accelerated, and the double 1 1 express delivered by 26 cities in the Yangtze River Delta economic circle was received on the same day and arrived the next day. If it is not delivered for more than 48 hours, the rookie network said that starting from the Yangtze River Delta economic circle, the express delivery speed of several economic circles such as the Pearl River Delta will be started, which will drive the express delivery efficiency of low-tier cities and rural areas to improve, and finally reach 24 hours nationwide.

Today, in some first-and second-tier cities, "one day" and "the next day" have become the norm. The data shows that the personal mail service of Jingdong Express has been launched in nearly 2 10 cities across the country for a year and a half, and the urban traffic exceeds 30,000, and the number of cities that can send airmail by express delivery exceeds 120. At the end of last year, JD.com Logistics launched a "24-hour" aging speed-up plan for low-tier cities, counties and surrounding towns, which was regarded as another important action for JD.com Logistics to lead the aging upgrade of the entire logistics industry. Jingdong Express said that it will continuously improve the user experience through service and deterministic timeliness to meet the needs of users for efficient delivery of multiple scenarios.