Managers sum up the shortcomings and improvements in their work.

When it comes to management, there must be a process of improvement and promotion. The following are the deficiencies and improvements summarized by the managers for your reference only, and you are welcome to read them.

Managers summarize the shortcomings in their work and improve their work after a recent period of time, and reflect on themselves. There are still many shortcomings and deficiencies. Briefly summarize the shortcomings and defects in their recent work and study as follows:

1, their professional level is not high, and their ability to handle accidents is not strong. Although the professional level has been improved through the accumulation of study and work experience, the professional level and work experience are still relatively low compared with other veteran comrades. In my daily work, I focus on daily production, but I also ignore the improvement of my own ideological quality. I have a weak sense of being competitive in my work.

2. Satisfied with normalization at work, lacking pioneering spirit, sometimes impetuous, eager for success, lacking innovation; Sometimes when dealing with problems, we don't study carefully enough, but we think too much in our hearts and practice too little in our actions. I am always used to thinking from bad aspects in my work, lacking the courage and courage to break away from convention, be full of momentum and explore boldly. In addition, the level of policy theory is not high enough. Although I usually pay more attention to learning, the information I have learned is not comprehensive enough. The research on corporate policy theory is not thorough enough. Sometimes I will relax my requirements and standards.

3. The overall consciousness is not strong enough. Sometimes you just do things from yourself and don't understand some important decisions of the company and the workshop. Although I have completed the work required by the leader, I still have some other ideas psychologically. There are scenes I saw, heard and thought of in my works, but I haven't done it yet. I need to further enhance my professionalism and sense of responsibility.

In my future work, I am determined to improve in the following aspects:

1, continue to broaden their theoretical knowledge, strengthen their application of theoretical knowledge, consult more documents in their daily work, get familiar with relevant knowledge, and improve their ability to solve practical problems.

2. In ideological work, deepen study, strive to improve ideological and theoretical level, strengthen dedication and sense of responsibility, arm the mind with new ideas, increase talents, improve the ability to control work, adhere to integrating theory with practice, and pay attention to applying what you have learned.

3. In practical work, we should take the initiative to ask leaders about the problems encountered, communicate with colleagues and learn their methods and work experience in dealing with practical problems. By studying more, asking more questions and thinking more, I can constantly improve my practical work skills.

Managers sum up the shortcomings and improvements in their work. This year is a year of rapid development of the company, and it is also a year in which I have made the most progress. With the support and help of company leaders and colleagues, I have been strict with myself and completed my work well according to the requirements of the company. Through these years' study and work, I have made a new breakthrough in my work mode and changed my work style greatly, and successfully completed all the goals and tasks signed with the company at the beginning of the year. The work of the past year is summarized as follows:

First, strengthen learning to meet the development needs of the company.

As a manager, I deeply realize that in order to meet the needs of the company's rapid development and not be eliminated in the wave of reform, we must first improve our own quality, constantly learn new knowledge and master modern office skills in order to do our job well. Therefore, I actively studied the laws and policies of trade unions and women's federations, studied and practiced the company's rules and regulations, pioneered and innovated, greatly improved my theoretical level, writing level, organizational ability, coordination ability, business skills and work efficiency, and completed the daily work of trade unions in time.

The second is to optimize management and give full play to the role of trade unions and women's federations.

Employees are the owners of enterprises, and it is our bounden duty to solve problems for employees.

Promulgated the "Several Provisions on Establishing the Relief Fund System for Difficult Employees", and set up a relief fund for difficult employees to help employees who encounter sudden disasters and have particularly difficult families. This year, we have provided disaster relief funds of 1 10,000 yuan to Xu Xiaoping and Liu Xiangjun respectively. Solatium of 2000 yuan was sent to xxx, an employee who was involved in a car accident, which solved the financial problem of children's enrollment for xx, a difficult employee of our company. "People-oriented" has always been the lubricant of enterprise development. In order to effectively prevent diseases and ensure the health of employees, we further revised and improved the "Regulations on Physical Examination of Employees of xxx Company (Provisional)". According to the regulations, the chefs and all female employees in all units shall be given health check-ups, and the health check-ups shall be informed to me in time, so that employees can know their health status in time.

In order to realize the diversification of employees' income and improve the level of employees' participation in enterprise management, the trade union also managed employees' shareholding, organized the second and third meetings of employees' shareholding, successfully completed the shareholding work of Houjia Coal Mine and Daning Jinhai Coal Mine, checked and registered the company's shareholding data, and produced and issued more than 3,000 investment certificates in a short time.

We also enter employee birthdays and photos on a monthly basis through the "employee birthdays" in the ownership management of xx software, so that every employee can see the blessings of leaders and colleagues on the birthday. When employees are married or hospitalized due to illness, we all take the initiative to visit them in time, send them the blessings of the company leaders and the care of the enterprises for the employees, and let them feel the warmth of the coal transportation family.

Women's work is an important part of party-mass work. In order to give full play to the bridge role of women's federations and make them invincible in the socialist market economy. We use March 8 Women's Day to organize a forum for female workers to talk about their feelings and development, encourage them to actively participate in various cultural and sports activities organized by women's federations at higher levels, and give holiday gifts to women and sisters. This year, the Women's Committee of our company was awarded the honorary title of "March 8th Red Flag Collective" by xx County Women's Federation.

At the same time, we have not forgotten the veteran cadres and workers of the company and invited them to visit the company's four major projects. 199 On the Double Ninth Festival, we arranged for retired veteran comrades to hold a "Double Ninth Festival" tea party, and organized a visit to the Double Civilization Station of the provincial coal transportation system and the xx Station rebuilt after the disaster. Let them keep abreast of the company's development and make valuable suggestions.

Third, strengthen the vitality of enterprises with the power of democratic supervision.

In order to ensure the democratic implementation of enterprise decision-making, better mobilize the enthusiasm and creativity of employees, and give full play to the intelligence of employees, we actively carry out and widely collect rational suggestions in the company. Since the launch of the activity, a total of 13 1 rationalization suggestions have been received from various departments (offices, departments and subordinate units) of the company. The content involves company development, organization setting, grassroots site construction, salary distribution, talent recruitment, corporate culture construction and many other aspects. After collective discussion and careful screening, more than 10 valuable rationalization suggestions were screened out, and a suggestion review meeting was held to praise and reward the adopted suggestions, excellent organizational units and individuals, so as to encourage employees to make democratic decisions in enterprises.

The workers' congress is an important form for workers to participate in decision-making, management and supervision. Workers' democratic rights should be respected and their legitimate rights and interests protected. This year, we organized the second meeting of the Second Congress and the third meeting of the Second Congress in March and August respectively. They respectively adopted the Implementation Plan for Employees of xx County Coal Transportation and Marketing Company to Invest in Jinhai Company, the Implementation Plan for xx County Coal Transportation and Marketing Company to Solve Employees' Housing Problems by Stages, the Opinions of xx County Coal Transportation and Marketing Company on Establishing Special Contribution Awards for Key Projects, the Agreement for xx County Coal Transportation and Marketing Company to Invest in Liangzhuang Coal Transportation and Marketing, and the Implementation Opinions on Borrowing Employees to Share in Liangzhuang Coal Mine in Liyan Township.

At the same time, in order to strengthen democratic supervision, we implement the system of "open enterprise affairs, democratic management and democratic supervision" on the basis of open enterprise affairs, focusing on the hot and difficult issues that the workers and staff are concerned about, with strengthening democratic management and democratic supervision as the core, and promoting the democratization process and the development of modern management of the company. Safeguard the democratic rights and interests of employees and promote the smooth completion of the company's work. We have formulated the Detailed Rules for the Implementation of Enterprise Affairs Publicity of xx Coal Transportation and Marketing Company, which makes public financial revenue and expenditure, business entertainment expenses, monthly task completion, communication expenses for leaders, fares, appointment and dismissal of major personnel, rewards and punishments, etc. Timely understanding of the enterprise. It is also the focus, hot spot and difficult problem that employees care about as the focus of their work. At the same time, establish and improve the public archives of enterprise affairs, enhance the transparency of handling affairs, and narrow the distance between employees and enterprises.

Fourth, do a good job in poverty alleviation and establish a good image of enterprises.

In order to complete the task of helping Baocun, which was formulated by the county party committee and the county government, we put the work of helping Baocun on the agenda of our unit, made in-depth interviews with the masses, investigated and studied, made plans, worked hard, thought about what the masses thought, worried about what the masses thought, and did what the masses thought, and achieved remarkable results, which won the unanimous praise of the village cadres and the masses in Fu Bao. I was also awarded the honorary title of "model worker".

This year, we actively helped our poor villages. * * * Donated 60,480 yuan to xx village in xx town and 63,000 yuan to xx village in xx town for boarding primary school construction and new rural construction. In addition, we also donated 3,000 yuan to the disabled xxx in XX village and xxx (female) in XX village respectively, and changed "blood transfusion" into "hematopoiesis" to fundamentally improve their living conditions. At the same time, we also donated money to xx village in xx town to build a foundation well, which solved the urgent needs of local residents.

Fifth, enrich employees' spare time life and solidly promote the construction of corporate culture.

In order to promote the construction of corporate culture and enrich employees' spare time, during the May 1 ST and May 4 th periods, we successfully held May 1 ST and May 4 th cultural activities and organized many competitions such as tug-of-war, group rope skipping and aerobics. At the same time, our company's literary propaganda team participated in the "Orchid Cup" performance of the first workers' cultural festival in xx on behalf of the xx county trade union, which was widely praised by all walks of life.

We have also set up "Holiday, Leisure, Sports, Health and Sunshine" clubs, set up more than ten interest groups, and organized employees to go to Huang Wei, Yunmeng Mountain, Bai Yang, Pingquan and Xicheng Mountain for outdoor training many times. Through outdoor training, we have enriched employees' spare time, exercised their bodies, enhanced team spirit, cultivated employees' tenacious perseverance and good communication skills, and made solid and effective progress. "

I have cooperated with the Party Office and the Youth League Committee for many times, and * * * has carried out cultural and sports activities in the company. This year's "Celebrating the Mid-Autumn Festival and Welcoming the National Day" photo and calligraphy competition really allows every employee to participate and vote from the competition, so that every employee can learn and cultivate their sentiments in the competition. At the same time, it also cooperated with the Party Office to design and produce publicity pages for the company, which played an important role in the company's cultural publicity.

In order to strengthen employees' business knowledge and safety common sense, we also organized business knowledge competitions such as highway business knowledge competition and Houjia coal mine safety quality knowledge competition. Finally, the boring and single learning mode will be transformed into their favorite learning mode, so that employees can learn and make progress in the competition.

What's more worth mentioning is that in September, under the condition of short time and tight staff, we overcame difficulties and organized employees to rehearse the program "Ordinary Loyalty", and won the first prize in the literary performance "Xing Me Coal Transportation" organized by the branch company, and the music allegro "Song of Endeavour" won the excellent prize. So far, in the cultural activities organized by the branch, we have successfully achieved the "three consecutive championships".

We also attach importance to exploring the essence of corporate culture and embody the humanistic spirit of the company. We organized 100 employees to spend the Mid-Autumn Festival night with the Party Office of the company in qinglian temple, xx. After the performance of "Xing My Coal Transportation", in order to celebrate the honor of "three consecutive championships" of our company, we organized the employees of our company to hold a celebration party of "three consecutive championships" in xx to commend the employees who performed well in the three performances.

It can be said that although we have made some achievements in our work over the past year, there are still shortcomings and mistakes: achievements are the result of leadership support and the help of cadres and workers; Please criticize and correct the shortcomings and mistakes! In the future work, I will still work hard, be down-to-earth, blaze new trails, study at work, work in study, and lead the staff of the trade union office to make greater progress in their future work!

Managers sum up the shortcomings and improvements in their work. The year-end bell of 20xx is about to ring. Looking back at 20xx, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of the superior leaders, with the joint efforts of all departments of the company and with the joint efforts of all colleagues in our XX pharmacy, considerable achievements have been made.

As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a terminal retail store, the first thing is to have a professional manager; Third, we should have good professional knowledge as the backing; The fourth is to have a good management system. Cost accounting is very important. It is necessary to control the cost of pharmacies, try to reduce costs and maximize profits. The most important thing is to observe attentively, communicate attentively with customers, retain new customers and develop into repeat customers, so as to do well. The specific summary is as follows:

1. Put the quality of drugs first, ensure the safety of people's medication, supervise the implementation of GSP, always consider the interests of the company, do your job patiently and enthusiastically and work hard.

2. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which plays a role as a bridge between the preceding and the following.

3. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

4. Get to know the information of the same industry through various channels, understand the shopping psychology of customers, know yourself and know yourself, have a clear idea, and be targeted, so that our work can be more targeted, thus avoiding unnecessary losses.

5. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

6. Thoughtful and meticulous service attracts customers. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work.

First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and leave our store with a heartfelt smile and polite words (seven words: please, hello, sorry, thank you, goodbye).

7. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, treat the problems in work objectively and solve them with a positive attitude. Now, the management of the store is digital and scientific. Compared with a few years ago, the store manager's job requirements are more stringent, and skilled business will help us achieve various operational indicators.

8. Although this year's performance is good, there is still the problem of customer churn.

A new year has begun, and achievements can only represent the past. I will manage our pharmacy with more exquisite and skilled business. Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1. Strengthen the investigation and summary of customer churn, find out the causes of churn and make improvements.

2. Control the cost of pharmacy, minimize the cost and maximize the profit.

3. Strengthen daily management, especially the management of basic work;

4. Strengthen internal communication with employees, increase the training of employees, and comprehensively improve the overall quality of employees;

5. Establish a high degree of loyalty to the company, love your job, take care of the overall situation, think of everything for the company, and contribute to the overall improvement of the economic benefits of the company.

6. Strengthen unity and cooperation with all departments, create the best seamless working environment, remove discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.