Annual work summary of enterprise executive directors.

Annual work summary of enterprise executive directors, 5 articles.

Summary is a written material that comprehensively and systematically reviews and analyzes the study, work or its completion in a period. Through it, we can correctly understand the advantages and disadvantages of previous study and work, and it is time to write a summary. Do you want to know how to write a summary? The following is the annual work summary, the executive director of the enterprise I helped you organize, for reference only, I hope it will help you.

Annual work summary 1, CEO of the enterprise, has a feeling, joy, exploration and breakthrough in the past year. With the help and guidance of leaders at all levels and the support of colleagues, through continuous practice and accumulation, my own quality and ability have been greatly improved and my vision has been broadened. Now I will summarize the work in the past 20xx years as follows:

First, based on their own duties, complete all the work.

As an administrative supervisor, I can give full play to the pivotal role of connecting the preceding with the following, coordinating the left and right, and connecting the inside and outside. From secretarial work such as information research, document drafting and comprehensive coordination to administrative work such as meeting organization, guest reception and seal management, the importance of administrative work is reflected. There is no trivial matter in administrative work, and every trivial matter may affect the whole body, thus affecting the company image.

Since assuming the post of administrative director, he has quickly devoted himself to all kinds of work, and completed all kinds of business such as drafting documents, arranging meetings, reporting information, receiving letters and visits, supervising staff, using seals, and keeping files. In particular, warehouse goods in and out of storage, seal management and other work requirements. Strictly follow the system to avoid the economic losses and negative effects brought to the company due to weak sense of responsibility.

1, pay attention to study and strive to improve work ability. Persist in putting learning in an important position, always study diligently, make positive progress, strive to improve yourself, constantly learn business knowledge, and constantly improve your business skills through reading more books, asking more questions, studying more and practicing more. In my spare time, I study practical writing encyclopedia, secretarial science and various industry newspapers and magazines to improve my quality and ability.

2, based on their own work, complete the paperwork. Complete the drafting, submission and distribution of the company's annual summary, target completion and work arrangement for the next year. Do a good job in drafting, processing and printing the company's daily official documents, and receive, transmit and submit xx copies of various instructions and reports throughout the year. School printed ***xx copies of various documents of Party committees, administrations, trade unions and youth league committees. Xx copies of all kinds of written materials were reported to the Municipal Construction Committee in a timely, accurate and standardized manner, which met the normal work needs of the company and established a good image of the company.

3, warm and meticulous, complete the reception work. Patiently answer and answer calls from users. In the whole year, * * * answered more than xx telephone calls for water business consultation, reflection and complaint, and sent and received more than xx fax materials, with an answering rate of 100%. Especially at the end of last year and this year 1 month, the weather was cold, and a large number of users had water problems. The office receives more than xx calls from users every day, and they can answer users in time and patiently. Received, processed and fed back the proposals of xx service platform of Municipal Construction Committee, xx Consumers Association, Mayor's mailbox, Municipal People's Congress and CPPCC, totaling more than xx copies. According to the arrangement of the company's leaders, the reception, arrangement and hospitality tasks of the personnel of the external water affairs department and the superior departments were well completed, and * * * received xx visits a year. Business entertainment, cigarettes, wine and conference supplies are strictly registered, collected and reimbursed according to company standards.

4. Take the initiative to do a good job in comprehensive urban improvement. According to the work arrangement of the superior, the implementation plan of comprehensive improvement of the company's city appearance, environment and three-dimensional beautification was formulated, and comprehensive improvement activities were carried out in April and September of xx and June+10 this year. During the activity, collect and sort out the activities every day, fill in the daily report of comprehensive rectification, and report the rectification to the Municipal Construction Committee every day.

5, serious and responsible, strengthen the construction of morals. Compile and formulate the implementation plan of the company's moral construction in xx, the report materials of the company's moral construction, the summary of the company's moral construction in 20xx, and the rectification report of the moral construction. Supervise and solve all kinds of water complaints put forward by users, meet users' water demand and provide users with convenient and fast services. Due to solid work and outstanding achievements, this year 1 month, the State Council State Council Office for rectifying the situation got full marks in the evaluation of the company.

6, multi-party contact, do a good job of water price adjustment. Actively cooperate with the company to do a good job in water price adjustment, and contact the water departments of various cities in the province for many times to understand relevant information and master the latest water price dynamics.

7. Actively contribute in many aspects to publicize the water supply work. Contribute to all kinds of newspapers and periodicals in time. Throughout the year, individuals published xx articles on the website of xx newspaper, including 40 articles on the websites of xx newspaper and xx newspaper.

8. Strengthen training to improve the overall quality of employees. Strengthen the training and education of employees in this position, make a study plan, and focus on the job responsibilities, business processes, various systems and professional knowledge of this position. Through various forms and channels of training activities, the overall quality of employees has been improved.

9. Participate in activities and establish a good image of the company. Actively participated in various activities, represented the company in the "xx" staff badminton competition of xx Basic Industry Union, and won the third place in the group; Participated in the basketball competition celebrating the xx anniversary of the founding of People's Republic of China (PRC) and won the runner-up; Participate in the company's National Day painting and calligraphy photography exhibition. Actively respond to the company's call, participate in "xx" activities, and offer a piece of love to the needy people and employees with meager strength.

Second, the shortcomings and direction of efforts

1, self-study is not close enough, and professional and technical quality and office document writing ability need to be further improved.

2. Communication and coordination with leaders and departments are insufficient, and communication needs to be further strengthened.

In the new year, strengthen the study of professional knowledge, strive to improve the professional quality, and further improve the writing level through reading and writing more. Take the initiative to be the leader's staff, strengthen communication with various departments through various means, and improve work efficiency. The achievement can not be achieved without the support of our office team. Although there are few people, they are all excellent. Everyone did their part and accomplished all the tasks well in their own jobs.

I want to thank them in particular. I am proud to have such a team. In addition, I would like to thank the company for everything. Although we still face difficulties, it requires us to cooperate with each other, promote the development of the company with high-quality service and performance, shoulder the responsibility of the company's rise and fall, be grateful, and * * * welcome the arrival of the brilliant moment of xx.

Summary of the annual work, CEO 2, when the footsteps of the New Year come quietly, our 20xx work has come to an end. In order to make better progress in 20xx, it is necessary for us to sum up and learn lessons, foster strengths and avoid weaknesses, and strive for faster, stronger and better development of the company in the new year! According to the current situation of the company, the work of the administrative department in 20xx years is summarized as follows:

1, personnel recruitment. Xxx years * * * xx people joined and xx people left. Participated in X online recruitment and contacted some vocational high schools. Analysis: Workshop technicians are highly mobile, and senior talents in after-sales service department are scarce, which often leads to long growth cycle, low stability and large loss. In the second half of the year, some employees in the sales department were transferred, suspended for inspection, sick leave, wedding leave, etc. , and then updated some employees through team adjustment and online recruitment. Now the overall situation is relatively stable. Years later is the time for talents to circulate, and it is also the time for Shuyang Branch and us to enrich personnel. Through the network, talent market, employee referral and other means, a large number of sales and technical personnel have been recruited to meet the demand for talent reserve.

In 2.20xx years, X times of enterprise management system training, X times of safety production training and X times of new employee training were held, and the results were satisfactory. It is suggested that all employees of the company get together at various opportunities to have a heart-to-heart talk, which may increase the centripetal force and harmony of employees more than theoretical training, but we must choose a good theme. In view of the low score of after-sales satisfaction in 20xx years, it is necessary to do more manners and etiquette training for the reception staff in the after-sales service department, polite language training in the reception process, etiquette and standardized language training in answering and returning calls, and improve their service awareness and professional level. As the person in charge of the personnel administration department, I failed to carry out team spirit training and related etiquette and service standard training in time, which is something I should review. Through everyone's efforts and the cooperation of the after-sales front desk, I tried my best to make 20xx fine and strictly follow the operation standard process.

3. Personnel evaluation. In 20xx, actively evaluate xx outstanding employees, xx service pacesetters and xx outstanding managers/supervisors, and report xx people to the group company. However, the "Public Opinion Evaluation Form for Middle Managers" has not been implemented, and it is suggested to conduct anonymous public opinion evaluation at the end of the year.

4.20xx 1 October formulated a new enterprise management system and employee handbook, which will be implemented in August1year. Compared with the initial stage of the company, the new system clearly supplemented a lot of contents and implemented form management. However, because my work is not in place and my enforcement is not enough, there are some problems in the supervision process. "Execution" is the top priority of HR department, because rules and regulations are a core of company management, which needs the support and cooperation of managers and supervisors of various departments after the year. * * * Strengthening the "5S Management" will ensure that the company's rules and regulations system can give full play and promote the company's all-round development.

6.20xx In the first half and the second half of XX, the fixed assets, workshop tools, office supplies and low-value consumables of the company were counted twice and registered in detail, which made the company's goods management more perfect and meticulous.

7. The original office equipment and external consumables have also been inspected by the market, and the suppliers have been changed again, reducing the maintenance costs. However, some items (such as the multifunctional printer of the former customer service department and the after-sales front desk printer) have a long service life under overload, and the damage frequency is high, which also increases the office cost. According to the company's development and work needs, the customer service department needs to purchase a copier again, and has submitted the 20xx annual procurement plan.

Of course, the work of the personnel administration department is not limited to the above points, but also some subtle aspects, such as employee file management, social insurance handling, uploading and distribution, visitor reception, official car management, preparations for outdoor auto show promotion activities, coordination among departments, logistics service guarantee and paperwork. We urge the company leaders to guide and criticize the shortcomings in their work. In 20xx, we will work harder to continuously improve our business level and comprehensive ability for the company.

Summary of the annual work, CEO 3, when the footsteps of the New Year come quietly, our 20xx work has come to an end. In order to make better progress in 20xx, it is necessary for us to sum up and learn lessons, foster strengths and avoid weaknesses, and strive for faster, stronger and better development of the company in the new year! According to the current situation of the company, the work of the administrative department in 20xx years is summarized as follows:

1, personnel recruitment. 20xx * * *, 50 people joined and 39 people left. Participated in 6 online recruitment and contacted some vocational high schools. Analysis: Workshop technicians are highly mobile, and senior talents in after-sales service department are scarce, which often leads to long growth cycle, low stability and large loss. In the second half of the year, some employees in the sales department were transferred, suspended for inspection, sick leave, wedding leave, etc. , and then updated some employees through team adjustment and online recruitment. Now the overall situation is relatively stable. Years later is the time for talents to circulate, and it is also the time for Shuyang Branch and us to enrich personnel. Through the network, talent market, employee referral and other means, a large number of sales and technical personnel have been recruited to meet the demand for talent reserve.

In 2.20xx years, the training of enterprise management system 1 time, safety production training 1 time and new employee training were held, and the assessment results showed that the results were satisfactory. It is suggested that all employees of the company get together at various opportunities to have a heart-to-heart talk, which may increase the centripetal force and harmony of employees more than theoretical training, but we must choose a good theme. In view of the low score of after-sales satisfaction in 20xx years, it is necessary to do more manners and etiquette training for the reception staff in the after-sales service department, polite language training in the reception process, etiquette and standardized language training in answering and returning calls, and improve their service awareness and professional level. As the person in charge of the personnel administration department, I failed to carry out team spirit training and related etiquette and service standard training in time, which is something I should review. Through everyone's efforts and the cooperation of the after-sales front desk, I tried my best to make 20xx fine and strictly follow the operation standard process.

3. Personnel evaluation. In 20xx, 3 excellent employees, sales experts 1 person, technical experts 1 person, service pacesetter 1 person, excellent managers/supervisors 1 person were positively evaluated, and 7 people were reported to the group company. However, the middle-level managers' public opinion evaluation form has not been implemented, and it is suggested to conduct anonymous public opinion evaluation at the end of the year.

The new enterprise management system and employee handbook were drawn up in June, and were implemented from August 1 year. Compared with the initial stage of the company, the new system clearly supplemented a lot of contents and implemented form management. However, because my work is not in place and my enforcement is not enough, there are some problems in the supervision process. "Execution" is the top priority of HR department, because rules and regulations are a core of company management, which needs the support and cooperation of managers and supervisors of various departments after the year. * * * Strengthening the "5S Management" will ensure that the company's rules and regulations system can give full play and promote the company's all-round development.

6.20xx In the first half and the second half of XX, the fixed assets, workshop tools, office supplies and low-value consumables of the company were counted twice and registered in detail, which made the company's goods management more perfect and meticulous.

7. The original office equipment and external consumables have also been inspected by the market, and the suppliers have been changed again, reducing the maintenance costs. However, some items (such as the multifunctional printer of the former customer service department and the after-sales front desk printer) have a long service life under overload, and the damage frequency is high, which also increases the office cost. According to the company's development and work needs, the customer service department needs to purchase a copier again, and has submitted the 20xx annual procurement plan.

Of course, the work of the personnel administration department is not limited to the above points, but also some subtle aspects, such as employee file management, social insurance handling, uploading and distribution, visitor reception, official car management, preparations for outdoor auto show promotion activities, coordination among departments, logistics service guarantee and paperwork. We urge the company leaders to guide and criticize the shortcomings in their work. In 20xx, we will work harder to continuously improve our business level and comprehensive ability for the company.

Annual work summary, executive director of the enterprise, 20xx years busy and full, I have been in the company for one year. As an executive director, in the past year, I focused on management, service, study and other work priorities, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, and made positive contributions to the successful completion of the company's annual business objectives and tasks. The following is a summary of this year's work.

I. Work Completion and Achievements

Successfully completed the replacement of relevant licenses after the change of the company's business address, completed the annual inspection of the company's licenses on time, and corrected the enterprise's industrial and commercial electronic information. According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.

As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.

Draft and revise the system of company seal management, file management and contract management, standardize the registration process of official seal use, and sort out company files and contracts. In view of factors such as not affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily incorporated into the official seal use approval, which avoids risks to some extent.

Two. Progress made

Through daily work and cooperation with various departments, I learned about the overall operation process of xx, infected and learned the team spirit of the company; Deeply realize the importance of quality management system to an enterprise, and have a new understanding of the role of quality management; By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.

Third, reflection on the work.

Perhaps because of my lack of previous work experience, I was not familiar with the operation process and rules of the enterprise at first, and I failed to meet and foresee the needs of other departments in advance. In the future, we should learn more about the work of various departments in order to better serve and supervise; Personally, I don't know enough about xx, so I need to strengthen my study and understanding. Because the work that individuals are responsible for is complicated, sometimes there is no good priority and timetable, so some planned work cannot be carried out.

Fourth, work ideas and specific measures

Continue to manage company licenses and official seals, and maintain good communication with external institutions; Refine the budget of administrative expenses and strictly control the audit expenditure of expenses; Do a good job in the management of fixed assets, office supplies and labor insurance supplies, and optimize the procurement plan; Strengthen the management of company files and contracts, and gradually refine processes and records without affecting efficiency; Implement the salary and welfare budget as planned, implement and constantly improve the performance appraisal management system; Establish an employee exchange platform and cultivate the company's reserve talents through recruitment, training, job transfer and inter-company exchanges; Maintain contact and communication with the group headquarters, complete the assigned tasks on time, and pay attention to the available resources; Assist the quality management department to revise and improve the company's quality management system, optimize personnel allocation and improve cooperation efficiency. No ever-burning lamps, no fans. Don't throw about the means of production, be careful and make full use of it. Through practical work, establish a sense of saving, and make tangible efforts and contributions to reducing costs and increasing efficiency and improving economic benefits for enterprises.

Third, the existing problems

In 20xx years, I have made some achievements, but at the same time there are some shortcomings. First, some employees have insufficient operational level and theoretical knowledge, managers lack expansion thinking, and the concept of cost saving is weak, which leads to waste and leakage; Second, quality awareness and safety awareness are not strong enough, measures to improve product quality are not enough, and there are deficiencies in observing safety systems and safe operation, which need to be further strengthened.

Annual work summary, the CEO of the enterprise, with the care and guidance of the company leaders and the support and cooperation of various departments, has successfully completed the annual work tasks in the past five to 20xx years. Mainly focus on the following aspects:

First, strengthen the institutionalization of the company and promote the standardization of administrative office.

1, strengthen system construction. Formulate canteen management system, vehicle management system, dormitory management system, toilet management system, job responsibilities, detailed rules, business processes of each position, etc. , covering code of conduct, asset protection, daily administration and so on.

2. Adjust and optimize the organization and staffing. The administration department consists of four groups: motorcade, greening group, dining room and sanitation group, with a total of 27 employees, and the existing employees are 2 1 person. Every post in the administration department has a more detailed division of labor, which makes the work more clear and orderly in organization. What is put on the agenda is some transactional and technical work.

3. Strengthen management and promote standardization.

First, pay close attention to the standardized management of employees' manners, and secondly, monitor the order of office environment. Strengthen inspection and supervision in self-discipline such as employee code of conduct and office environment. Check the behavior and office environment of employees from time to time to create a good office environment.

Two, strengthen management measures, strict administrative daily management.

Canteen management: the company's canteen management system has been improved, the item management ledger of canteen has been added, and the accounting management regulations have been clarified. Compared with last year, the quality and variety of meals have been greatly improved, and no food safety accidents occurred throughout the year.

Staff training: strengthen internal training and improve the service awareness and quality cultivation of technical personnel.

Administrative reception: * * 28 receptions were arranged throughout the year, which facilitated guests' dining, saved administrative expenses and successfully completed various reception activities of the company.

Vehicle management: In view of the large number of new cars in the whole year, the administrative department has implemented the system of dispatching vehicles and the regulations of fixed-point fuel card to refuel, effectively controlling fuel consumption. Strengthen vehicle maintenance management and strictly implement the company system.

Greening management: In view of the situation that the newly-added green area is large and the manpower is insufficient, irrigation and fertilization are carried out regularly according to the area, the problematic flowers and trees are detected, and the problem of pest control is solved in time, and the survival rate of greening trees is obviously improved compared with previous years.

Dormitory management: In view of the shortage of dormitory management personnel, the dormitory management system and assessment system have been established and improved, and the heads of various departments of the company have been organized to regularly check the dormitory hygiene, which has improved the implementation of the system by dormitory staff.

Third, face up to the gap and strive to improve the existing problems and deficiencies.

Judging from the company's administrative operation in the past year, there are still some problems in the company, such as strong staff mobility, inadequate education and training for staff quality development, and weak foundation for corporate culture construction, which have brought many negative effects to the company's development. In 20xx, according to the development status and trend of the company, our department will carry out the work in the following aspects:

1. Strengthen theoretical study, professional study, service and management, formulate corresponding assessment management system, clarify division of labor, fully mobilize enthusiasm, strive to improve the comprehensive quality of personnel, and make service management work to a new level.

2. Take the opportunity of improving employees' sense of responsibility to strengthen post awareness and sense of responsibility. By combing the work flow of the post, the responsibility boundary is clear, and the service consciousness and service level of employees are improved.

3. Take the company's institutional system construction as an opportunity, constantly improve various systems and regulations related to the company's administrative management, and improve the standardized and institutionalized management level.

4. Strengthen the post knowledge and quality training of employees. Continue to do a good job in employee career planning training, cultivate employees' sense of ownership and dedication, and enhance employee cohesion. Strengthen the training of internal talents, select outstanding young employees to work in important positions, and stimulate the enthusiasm of all employees for their dedication.

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