What if the mobile phone camera is broken?

If you are using a Huawei mobile phone and the camera cannot be turned on, please follow the following steps:

1. Clear camera data

Open the settings, search into the application management, and find the camera >; Click Save, and then delete the data to try. (This operation only restores the relevant settings of the camera).

2. Check the updated system version

Please back up important data in advance (QQ, WeChat and other third-party applications need to be backed up separately) and upgrade to the latest system version. Updating the system version is beneficial to improve and optimize the performance of the camera.

3. Restart the device

Some applications did not release the camera normally after use, which caused the system camera to fail to start normally. Please restart the device, then enter the camera and try again.

4 still can't solve it?

(1) If the appearance of the camera is damaged, please back up the data (QQ, WeChat and other third-party applications need to be backed up separately), and then take the purchase voucher to Huawei customer service center for testing and handling.

(2) If you can't judge that the camera is abnormal, it is recommended to enter my Huawei for camera detection first. Detection method: open my Huawei >; Services > detection and help > shooting and pictures > blurred photos or videos > rear camera detection/front camera detection, and complete the camera detection according to the screen prompts. If abnormality is detected, please back up the data (third-party applications such as QQ and WeChat need to be backed up separately), and then take the purchase voucher to Huawei Customer Service Center for detection and processing.

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