Chongqing Children's Paradise does not provide negatives, but asks for a 40 yuan, which obviously violates the Consumer Protection Law. What should I do?

According to Article 25 of the Regulations on the Protection of Consumers' Rights and Interests in Chongqing, operators engaged in photography should provide services such as shooting, developing, playing photos and developing films according to the quality, quantity and time agreed with consumers. The negative impact belongs to consumers.

Article 35 Disputes between consumers and business operators over consumers' rights and interests can be resolved through the following channels:

(1) Reconciliation through consultation;

(2) Requesting consumers' associations to mediate; "Chongqing Consumer Council or the District Consumer Council where the merchant is located"

(three) to appeal to the relevant administrative departments; "Call 123 15 or the local industrial and commercial department"

(5) bring a lawsuit to the people's court.

Your problem should be that the studio gave you the negative of the photo, and the others were charged. To put it bluntly, this is an induced consumption. Now it's a digital camera. You want 10 photos, and he took 6.70 photos for you, but you can't bear to throw them away. Studio is to use this kind of psychology. Tell him, if there is a camera to hand in the papers, will he take so many photos? Can he retake the photos that consumers are not satisfied with?