Traditional Culture Encyclopedia - Tourist attractions - What are the tourism policies and regulations?
What are the tourism policies and regulations?
1. What are the laws and regulations related to tourism?
There are mainly Tourism Law of the People's Republic of China, Travel Agency Regulations, Detailed Rules for the Implementation of Travel Agency Regulations, Measures for the Administration of Travel Agency Liability Insurance, Interim Measures for the Administration of Border Tourism, Regulations for the Administration of Tour Guides, Classification and Evaluation of Star Rating in Tourist Hotels, Interim Provisions on Tourist Complaints, etc.
Tourists are subject to laws and regulations such as the Exit and Entry Administration Law of People's Republic of China (PRC), the Passport Law of the People's Republic of China, and the Measures for the Administration of Overseas Travel of China Citizens. Laws and regulations on the development, utilization and protection of tourism resources, such as the Law of People's Republic of China (PRC) on the Protection of Cultural Relics, the Regulations on Scenic Spots and the Regulations on People's Republic of China (PRC) Nature Reserve.
People's Republic of China (PRC) Railway Law, People's Republic of China (PRC) Highway Law, People's Republic of China (PRC) Civil Aviation Law, China Civil Aviation Passenger Baggage International Transportation Rules, Railway Passenger Transportation Compensation Provisions and other tourism transportation laws and regulations. People's Republic of China (PRC) Consumer Protection Law and other laws and regulations to protect the rights and interests of tourists.
Extended data:
In order to protect the legitimate rights and interests of tourists and tour operators, standardize the order of the tourism market, protect and rationally utilize tourism resources, and promote the sustained and healthy development of tourism, the Tourism Law of the People's Republic of China is formulated.
Tourism law is the general name of the legal norms regulating various social relations in the field of tourism activities, that is, the sum of various legal norms regulating tourism legal relations. Including the narrow Tourism Law of the People's Republic of China and other relevant laws and regulations regulating various legal relations in tourism activities, as well as the one-way tourism administrative regulations and departmental rules formulated and promulgated by the State Council and the tourism authorities.
The concept of tourism law includes not only national laws and regulations, but also local regulations; It includes not only domestic laws and regulations, but also international treaties and agreements signed by our government and approved by the National People's Congress.
Second, how do consumers protect their rights when traveling
In view of the above-mentioned tourist consumption traps and existing problems, consumers should learn to rely on the law to safeguard their rights and interests when traveling with a group, and must sign a written contract. You can't ignore the importance of the contract just because the travel agency has a fax or itinerary memorandum.
However, how to sign a good contract? It is suggested that before signing the contract, we must study the format contracts submitted by those travel agencies to avoid being deceived.
1. In the process of traveling, how to deal with the dispute caused by charging tourists when travel agencies increase services or attractions?
The key to a dispute like this depends on this agreement, which has an offer and needs to be seen clearly. What kind of scope and service items it includes are generally clearly written, including the arrangement of activities. At this time, tourists have the right to know and can exercise it. Before departure, visitors may wish to ask the travel agency what the project specifically includes. However, one thing is certain. If it is obviously a new tourist service, the travel agency must obtain the consent of the tourists in advance.
2. Disputes caused by travel agencies' lowering of service standards.
Travel agencies shall provide services to tourists in accordance with the agreed or statutory service standards. If the service standard is lowered, it is a breach of contract, which is the most typical breach of contract in travel contracts.
Third, how to protect the rights of outbound tourism?
1, communicate with the tour group leader or the tour guide of the ground agency, and settle it through consultation. If it can't be solved, contact the tour group again and ask for proper handling.
2. If the travel agency refuses to accept the opinion and can't get a satisfactory answer, it should pay attention to collecting evidence, and then negotiate with the travel agency or complain to the relevant departments to solve it through legal channels.
3. If conditions permit, you can negotiate with the travel agency on the spot and ask for remedial measures to continue the tour.
4. For major and urgent cases of tourism disputes, tourists can call the complaint telephone number of the local tourism management department to ask the staff to coordinate, or they can call the complaint telephone number of the tourism management department where the tour group institution is located to ask for a coordinated solution.
The above details the relevant contents of tourism-related laws and regulations for you. Is it illegal for travel agencies to arrange compulsory shopping for tourists? According to Article 35 of the Tourism Law, if a travel agency organizes a tour at an unreasonably low price and gets a rebate by arranging shopping, the tourist can ask for a refund within 30 days after the end of the trip. If you have any legal questions, it is recommended to consult a professional lawyer.
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