Traditional Culture Encyclopedia - Tourist attractions - What is the dispatcher's job and salary?
What is the dispatcher's job and salary?
1 logistics scheduling business
2. Independent dispatching service
3. Dispatching business with function transformation
4. The purchasing department operates the link according to the business
(3) Characteristics and functions of dispatching service.
1 Characteristics of dispatching service
Concreteness, complexity and variability
2. The role of dispatching business.
Planning, liaison, personnel and settlement.
(4) The responsibilities and quality requirements of the dispatcher
First, the responsibilities of the dispatcher
First, the information librarian.
① Collect and sort out all kinds of information of tourism industry;
② Distribute the compiled data to relevant departments and file them for use;
(3) Provide the necessary information and data analysis report for the decision-making level of travel agencies;
④ Collect the feedback information of tour groups and make a list.
B, statistician.
(a) statistics of the whole society tourism business monthly and quarterly, the preparation of the number of tourists monthly and quarterly;
(two) to undertake and issue the reception plan for tour groups to the relevant departments and personnel;
(three) to undertake and arrange the reception plans of travel agencies all over the country;
(four) to provide business statistics and analysis reports on the flow, housing and transportation of tour groups (travelers) to the decision-making departments and financial departments of travel agencies;
⑤ Prepare the annual business plan of the whole society.
C. liaison officer on duty.
(1) Keep the day and night duty records and telephone records, and correctly communicate and deliver them;
(2) Be familiar with the reception plan of the whole agency, and indicate the number, number, service level, reservation, arrival and departure date, next stop city, class or train number of the reception group on the registration form in time;
(3) Grasp the cancellation and change of tour groups, and timely notify relevant personnel to adjust the reception.
D. reservation department staff
(1) Negotiate the room rate with the hotel and sign an agreement;
② Booking houses for tourists and tour guides according to the reception plan;
(3) Be responsible for the change or cancellation of the reservation;
(four) the production of travel agency housing flow table and its individual statistics;
⑤ Cooperate with the Finance Department to do a good job of financial accounting for the use of rooms by tour groups (tourists).
E, back office salesman.
① Negotiate with restaurants and motorcades and sign agreements;
(2) According to the reception plan, book and use the car for the tour group, and do a good job of changing or canceling the visa;
③ Responsible for arranging banquets, cold meals and large-scale receptions;
(4) Book tickets for cultural programs for tour groups, and be responsible for the implementation of special performances.
⑤ Responsible for arranging visits, visits and meetings with special requirements.
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