Traditional Culture Encyclopedia - Tourist attractions - The tour guide is forced to shop, how to complain about him?

The tour guide is forced to shop, how to complain about him?

First, what should I do if I encounter compulsory consumption by tour guides?

1. In case of tour guide's compulsory consumption, tourists can consult with the travel agency to which the tour guide belongs first. You can also apply for mediation to consumer associations, travel complaint acceptance agencies or relevant mediation organizations. If it is still unresolved, tourists can bring a lawsuit to the people's court.

2. Legal basis: Tourism Law of the People's Republic of China.

Article 92 Disputes between tourists and tour operators can be resolved through the following channels:

(1) Both parties negotiate;

(two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations;

(three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration;

(4) bring a lawsuit to the people's court.

Second, how to punish tour guides for forcing them to buy things while traveling?

If the tour guide forces him to buy things, the competent tourism department shall order him to make corrections, confiscate the illegal income, order him to suspend business for rectification, and impose a fine of not less than 30,000 yuan but not more than 300,000 yuan; If the illegal income is more than 300,000 yuan, a fine of more than one time and less than five times the illegal income shall be imposed; If the circumstances are serious, the business license of the travel agency shall be revoked; The directly responsible person in charge and other directly responsible personnel shall have their illegal income confiscated, and be imposed with a fine of more than 2,000 yuan and less than 20,000 yuan, and the tourist guide card and tourist guide card shall be suspended or revoked.

Third, does the tour guide's forced consumption constitute a crime of forced trading?

1. The tour guide forces consumption, and if the circumstances are serious, it may constitute the crime of forced trading.

2. Those who constitute the crime of forced trading shall generally be sentenced to fixed-term imprisonment of not more than three years or criminal detention, and shall also or only be fined; If the circumstances are especially serious, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than seven years and shall also be fined. The crime of forced trading refers to a serious act of forcing others to provide services or accept services by means of violence or threats.

The above is the answer to the question "What should I do if I encounter the compulsory consumption of tour guides?". From these contents, we can know that if I encounter the mandatory consumption of tour guides, tourists can first negotiate with the travel agency to which the tour guides belong. You can also apply for mediation to consumer associations, travel complaint acceptance agencies or relevant mediation organizations. If it is still unresolved, tourists can bring a lawsuit to the people's court.