Where is the most effective way to complain about travel agencies?

The most effective places to complain about travel agencies are platform complaints and complaints from tourism administrative departments.

1, platform complaint. There are many complaint platforms on the Internet, which mainly focus on travel complaints, usually products developed for online media. Such platforms are often exposed through the media to help tourists defend their rights. The greater the influence of the media, the greater the efforts to solve complaints.

2. Complaints from tourism administrative departments. The complainant can make a complaint in the tourism administrative department by telephone, letter or visit. , and should fill in the travel complaint registration form and attach relevant materials. The decision on whether to accept the appeal should be made within 10 days and 45 days.

Complaints to the tourism administrative departments should be filed in written or oral form, and the complainants must be tourists, overseas travel agencies, domestic tour operators and employees who have a direct interest in the case. There must be a clear respondent, a specific description of the complaint and a factual basis, and the content of the complaint must fall within the scope of the complaint stipulated in the complaint regulations.

Matters needing attention in complaining about travel agencies

1. Tourists should keep relevant evidential materials, such as shopping receipts, contracts, faxes, air tickets, boat tickets, vouchers, invoices, etc., when they have disputes or feel that their rights and interests have been infringed. When necessary, they can keep the evidence by recording and taking photos.

2. Tourists can withdraw their complaints or claims at any time and negotiate with travel agencies to resolve disputes.

3. Tourists should make necessary cooperation with the staff of the complaint handling department, and take the initiative to provide proof materials related to the facts.

4. Due to the particularity of tourism products, the compensation for tourists adopts the method of item by item. For example, Article 8 of the Trial Standard for Compensation for Quality Margin of Travel Agency stipulates that if a tour guide arbitrarily changes the activity schedule, reduces or changes the tour items, the travel agency shall refund the scenic spot tickets and tour guide service fees and compensate the same amount of liquidated damages.