How to cultivate students’ psychological quality in tourism psychology teaching

1.2 Develop good observation skills. First, let students understand the conditions for good observation. If you want to have a clear purpose and task for observation, you must be familiar with and accumulate relevant knowledge, observe carefully, and carefully organize and summarize the results of observation. Secondly, you should improve your observation skills by comparing similarities and differences, comprehensive understanding, observation, learning experience, etc. ? 1.3 Develop good memory. First of all, students should be made clear about the purpose and tasks of memorization and build confidence in memorization; secondly, students should be taught the correct memorization methods, such as trying to recall, segmenting, list comparison, self-compiled outlines, jingles, associations, etc. Methods to strengthen memory; third, provide materials for students to practice memory, such as providing some recipes, phone numbers, names, etc., to help students practice memory using memory methods that suit them. ?

1.4 Develop good thinking skills. In teaching, teachers should cultivate students' ability to discover, analyze and solve problems through students' classroom speeches, operational exercises and after-class communication. Students should be allowed to develop good thinking ability from three aspects: establishing a dialectical materialist worldview, actively learning and accumulating relevant knowledge, and improving language and writing skills. ? 2 Cultivate students' positive and healthy emotional tendencies, and teach students to be good at controlling and regulating their emotions. ? Emotions are people's attitude and experience towards objective things. Tourism employees should have high moral sentiments and show their welcome and friendship to tourists through their good words and deeds in service work; they should also respond to those behaviors and bad feelings that disregard national integrity and personality. tend to be resolutely opposed and stopped. In teaching, attention should be paid to cultivating students' professional quality and psychological quality from the following three aspects. ?

2.1 Provide ideological education to students, help students understand the development prospects and employment prospects of their majors, objectively understand their own strengths and interests, establish correct career awareness and ambitious life goals; inspire students The enthusiasm for the major he studied has enabled him to establish his lofty ideals and firm belief in loving the tourism industry. ?

2.2 Cultivate students’ noble sense of morality, good sense of reason and healthy sense of beauty through various channels. Teachers should incorporate lecture content into their teaching to help students master correct moral and aesthetic standards. For example, you can recommend some books on moral cultivation, art appreciation, interpersonal communication, etc. for students to read after class; you can teach students to analyze and appreciate beauty by listening to beautiful music, viewing elegant art works, and experiencing natural scenery in parks and other places.

2.3 Teach students to control negative emotions and negative mental states. Tourism employees will inevitably encounter unpleasant things at work, and may also have various conflicts in their contacts with guests and colleagues. Under these circumstances, some people with poor emotional self-control are often prone to burst out. When the negative emotions reach a certain level, they will produce extreme behaviors, such as fighting, throwing things, etc. Therefore, tourism practitioners must be good at controlling negative emotions. This requires teachers to educate students to pay more attention to strengthening their moral cultivation, establishing a correct outlook on life, cultivating their strong will, and always maintaining an uplifting and positive attitude towards life; teaching students to use avoidance and self-suggestion when bad emotions break out , divert attention, associate consequences and other methods to control it, so as to always maintain a positive and healthy attitude. ?

3 Cultivate students' strong will and quality to adapt to the needs of hard work in the tourism industry? Willpower and quality include four aspects: consciousness, decisiveness, self-control and perseverance. It is a measure of a person's firm will and strength. No important content. Tourism majors will have to face various complex environments and different service objects in the future. To do a good job in service, they must have a hard-working spirit and the willpower to overcome various difficulties. Therefore, the following points should be achieved in the teaching of tourism psychology. ?

3.1 Educate students on the purpose and significance of learning. Such as educating students to set correct and scientific goals and guiding students to make their own career plans. Guide students to identify their goals and always maintain good initiative and consciousness, so as to achieve the purpose of exercising strong will. ?

3.2 Guide students to master the ways and methods of will training. For example, students are required to exercise every day; sometimes they can assign more difficult and heavier tasks to encourage students to have the courage to challenge difficulties, constantly overcome themselves, and build self-confidence; students can also be further tested and cultivated through arduous activities such as travel internships The quality of will, etc. ? 4. Shape students' enthusiastic and cheerful characters to adapt to the individual needs of employees in the tourism industry? The particularity of tourism service work has special requirements for the personality quality of service personnel, that is, employees are required to be good at dealing with various types of people. The enthusiastic character should always be energetic, full of emotions, gentle and enthusiastic to help others. Therefore, in the teaching of tourism psychology, it is necessary to cultivate students' enthusiastic and cheerful character from the following aspects. ?

4.1 Through the teaching content of tourist personality, students can master the characteristics and types of temperament and personality, clarify the advantages and disadvantages of various temperament types, and understand their own temperament, personality type and characteristics. On this basis, teachers further guide students to shape good character and temperament in life and study.

? 4.2 Carry out classroom discussion activities to encourage students to proactively communicate their thoughts with others and speak freely; teachers should also pay special attention to encouraging introverted students to actively raise their hands to speak and answer questions in class, and strive to guide students to learn from each other and establish a team style . ? 4.3 Require students to play various roles in the classroom to cultivate students' lively and cheerful characters. For example, when teaching how to handle complaints from tourists, role-playing is used to set up situations and let students take turns playing the roles of complainant, waiter, lobby manager, etc., which not only allows students to intuitively and vividly learn how to handle complaints, but also cultivates students' Lively and cheerful personality.