Traditional Culture Encyclopedia - Tourist attractions - Tour guides should increase their participation in tourism activities to meet the psychological needs of tourists.
Tour guides should increase their participation in tourism activities to meet the psychological needs of tourists.
1. Early entry: the psychology of seeking safety, novelty and novelty. Tourists will be very excited when they first arrive at a place, but they will be at a loss and feel insecure because of unfamiliar places, language barriers and different environments. At this stage, tourists' psychology of seeking safety is very prominent and even rises to the main demand. At the same time, tourists' attention and interest have shifted from their daily lives to their destinations, and they are curious about everything. They want to see, ask and know everything. Some common things of local people may be new to tourists. At this time, tour guides should organize more relaxing and pleasant sightseeing activities, and should seriously answer the questions that tourists think are naive and ridiculous, so as to meet the psychological needs of tourists for novelty and novelty. 2. Personality exposure stage: laziness and perfectionism With the development of tourism activities and the increase of contact, tour group members, tourists and tour guides become more and more familiar, and tourists begin to feel relaxed and happy. At this time, they will have a gentle and relaxed mentality, and the tourists' personality will begin to be exposed, and their psychological characteristics are mainly manifested as laziness. The weakness of tourists is more and more exposed, the concept of time is poor, the concept of group is weak, and the contradictions among tour group members are gradually emerging. Perfect psychology. When people spend money to travel, they often idealize their tourism activities, hoping that everything in tourism activities is beautiful and ideal, which leads to excessive demands in life and psychology. At this stage, tourists ask more extensive and in-depth questions, and individual tourists will also ask some unfriendly and provocative questions. The tour guide's work at this stage is the most arduous and error-prone. This stage can best test the tour guide's organizational ability and independent problem-solving ability, and it is also an important test of his tour guide skills and psychological quality. 3. Pre-departure stage: Busy with personal affairs
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