Can I return Tata women's shoes in the market opposite Wangfujing Beijing Department Store?

But you don't seem to meet the three guarantees policy. . It's not a quality problem. .

First, the "three guarantees" period:

Leather shoes/sneakers for 3 months;

Non-genuine leather shoes 1 month;

Starting from the invoice date of selling leather shoes/sneakers.

Second, the "three guarantees" content:

(1) Guaranteed return:

1. One of the quality problems of broken bottom, broken heel, section and broken toe within one month:

2. Quality is always replaceable for some reasons.

(2) Ensure replacement:

1. Where the glued leather shoes are disassembled within one week (the bottom seam falls off or bounces off, with a length of 2 cm and a depth of more than 0.5 cm), and the leather shoes are severely peeled, bleached and discolored at the nip, replace them with similar new shoes;

2. Where new shoes don't match, don't wear shoes size or shoes.

One of the nail heads appears inside;

3. If the quality problem of "guaranteed repair" is not repaired twice within one month, a depreciation fee of 0.5% of the original selling price may be charged as appropriate to replace it; Or obtain the consent of consumers to give a one-time compensation and maintenance.

(3) Warranty:

1. Anyone who has any of the following quality problems during the "Three Guarantees" period shall be responsible for repairing:

(1) broken bottom; (2) the heel is broken; (3) section; (4) broken leg; (5) helping the bottom to break the line; (6) the nail foot is uneven; (7) the heel surface falls off; (8) The glue at the bottom joint falls off or pops up 2 cm long and 0.5 cm deep;

2. If one of the quality problems listed in the scope of "guaranteed repair" occurs within one month, in addition to repair, compensation shall be made at the discretion of 10- 15% of the original shoe price.

Third, the implementation of the "three guarantees":

1. Any unqualified products, processed products or improper maintenance by consumers (such as wearing in rainy days, washing with water, touching acid, alkali, oil, touching hard objects, etc.). The damage caused by) is not within the scope of "Three Guarantees".

2. "Three Guarantees" vouchers are vouchers and invoices: the term of "Three Guarantees" is calculated from the date of invoice issuance: The implementation of "Three Guarantees" is based on the National Production and Export Quality Law and the relevant regulations of the higher authorities, and the distributor is responsible for implementing "Three Guarantees" to consumers; If it is really the responsibility of the producer or supplier, the distributor shall recover from the producer or supplier.

3. All production enterprises should uniformly print the consumer's knowledge guide for wearing and maintaining leather shoes on the back of the box cover.