Which phone number is most useful for travel complaints?

Legal analysis: You can call 1230 1. 1230 1 tourist service hotline is a public service hotline invested by the national tourism administration and set up by provincial tourism bureaus. Mainly based on travel inquiries, travel complaints, travel rescue and travel tips, it solves various problems encountered by consumers before and during travel. The hotline service can be answered automatically by computer or manually to realize two-way communication with the public. By constantly improving its functions, it can provide the public with standardized, comprehensive, convenient and economical diversified services, and enhance the service image and influence of the tourism administration department in the public. If you encounter acts that infringe on your legitimate rights and interests during your travel, don't take excessive actions. You must make a complaint through the platform 1230 1 in time and seek the help of relevant government departments. If you have any questions, you can also inquire through 1230 1

Legal basis: Tourism Law of the People's Republic of China

Article 83 The tourism authorities and relevant departments of the people's governments at or above the county level shall, in accordance with the provisions of this Law and relevant laws and regulations, supervise and manage the tourism market within their respective functions and duties.

The people's governments at or above the county level shall organize the tourism authorities, relevant authorities, market supervision and management, transportation and other law enforcement departments to supervise and inspect the relevant tourism business activities.

Article 88 The tourism authorities and relevant departments of the people's governments at or above the county level shall, when performing their duties of supervision and inspection or handling reports and complaints, find violations of the provisions of this Law, and shall promptly deal with them according to law; Matters that do not fall within the scope of responsibilities of this department shall be promptly informed in writing and handed over to the relevant departments for investigation.