Can I return the Shanghai City Tourist Card? Shanghai City Tourist Card Refund Process

Shanghai City Tourist Card is a characteristic tourist card full of humanistic feelings, covering almost all the scenic spots in Shanghai. You can buy it in 99 yuan, and you can play all over Shanghai with one card, which brings great benefits to tourists and citizens.

1. Can I return the Shanghai City Tourist Card?

1. ordinary card deposit 20 yuan/piece, just return the card. Non-ordinary cards are sold at our company's price and are non-refundable.

2. Ordinary cards can be refunded at the service outlets designated by our company, and the deposit of basic cards can be refunded. If the amount in the card is insufficient 10 yuan, it can be fully refunded; If the amount in the card is higher than 10 yuan (inclusive), it will be refunded with the card purchase voucher after deducting 5% handling fee. If the amount of a single card is less than 100 yuan, it can be refunded in cash. If the accumulated amount of card refund is more than 2000 yuan (inclusive), it must be handled at the designated service outlets. After deducting the handling fee of 5% of the card amount, the card will be returned with the card purchase certificate and my ID card. Those who make an appointment in advance can be returned on the spot, and those who have no appointment can be returned within three working days.

2. Instructions for the use of Shanghai City Tourist Card

1. Shanghai City Travel Card is a high-end product of Shanghai Public Transport Card. It is a multi-purpose card with both bus payment and small consumption payment. It can be used in Shanghai public transportation, convenience stores, supermarkets, shopping malls, tourist attractions and other application fields.

2. This card can be recharged repeatedly without registration, loss reporting or presentation. The deposit in the basic card and the remaining funds in the card do not pay interest. The company manages the remaining funds in the card according to laws, regulations and relevant policies.

3. The ordinary card deposit is 20 yuan/piece, and the card can be returned. Non-ordinary cards are sold at our company's price and are non-refundable.

4. This card is recharged at 10 yuan, and the maximum stored value in the card does not exceed 1000 yuan.

5. If the one-time card purchase exceeds 654.38 million yuan (inclusive), the card purchaser shall use his real name and provide valid identity documents. If the company purchases a card at a time of more than 5,000 yuan (inclusive) and the individual purchases a card at a time of more than 50,000 yuan (inclusive), it is necessary to purchase the card by non-cash means such as bank transfer, and cash is not allowed.

6. The validity period of this card means that it can be used normally for five years from the date of the last recharge. The validity period of each recharge is extended for five years (from the date of recharge). If you haven't recharged for more than five years, you can go through the renewal formalities at our recharge service outlets.

7. Ordinary cards can be refunded at the service outlets designated by our company, and the deposit of basic cards can be refunded. If the amount in the card is insufficient 10 yuan, it can be fully refunded; If the amount in the card is higher than 10 yuan (inclusive), it will be refunded with the card purchase voucher after deducting 5% handling fee. If the amount of a single card is less than 100 yuan, it can be refunded in cash. If the accumulated amount of card refund is more than 2000 yuan (inclusive), it must be handled at the designated service outlets. After deducting the handling fee of 5% of the card amount, the card will be returned with the card purchase certificate and my ID card. Those who make an appointment in advance can be returned on the spot, and those who have no appointment can be returned within three working days. If the bottom card cannot be used or the card surface and card body are damaged, the card will not be returned. The damage of card surface and card body refers to the card damage caused by scratching, bending, folding, breaking, indentation, breakage, scribbling, sticking foreign objects, serious fouling, printed patterns, lack of edges and corners, delamination, punching, softening in wet water and other reasons.

8. The deposit of ordinary card can be used to deduct the consumption of designated merchants. The specific information shall be subject to the company's announcement in official website.

9. If this card fails, the cardholder can go to the service outlets designated by our company for testing. Accepting invalid cards must ensure that the card face is complete and the card number is clearly identifiable. If it is found that it is the quality problem of the bottom card after testing, it will be exchanged for free with the receipt within 7 working days. If it is found to be man-made damage, one

1 1. Cardholders can check the recent 10 transactions and the amount on our service outlets and self-service terminals. The amount shown does not include the bottom card deposit. If you want to inquire about the transaction records or printed list except the recent 10 transaction, you must bring your valid ID card to the designated service outlets within 30 days after the transaction.

12. The use of this card in the field of urban public transportation should be regarded as a public transportation card, and the relevant regulations on the use of public transportation cards should be observed. When you pay with this card, you only need to put the card near the charge sensing area of the POS machine. However, in the field of time-sharing and time-sharing charging (such as rail transit and some parking garages), you must swipe your card in and out of the garage, otherwise the card will be locked by the system.

13. For card business consultation, please call the service hotline12319,96. The information of the company's service outlets and merchants shall be subject to the company's announcement in official website.

14. This notice shall come into force as of the date of promulgation. In case of any conflict with the original notice, this notice shall prevail.