What are the responsibilities and rights of tour operators and tourists respectively?

(1) fulfill obligations. If there is an agreement between the operator and the consumer, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations. (2) the obligation to listen to opinions and accept supervision. Business operators should listen to the opinions of consumers on the goods or services they provide and accept the supervision of consumers. (3) Obligation to protect personal and property safety. Business operators shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative departments and inform consumers, and take measures to prevent the occurrence of harm. (4) the obligation to provide true information. Business operators shall provide consumers with true information about goods or services, and shall not make misleading false propaganda. Business operators should give true and clear answers to the questions raised by consumers about the quality and usage of the goods or services they provide. (5) the obligation to clearly mark the price. Commodities should be clearly marked. Business operators shall indicate their real names and marks. Operators who lease other people's counters or venues shall indicate their real names and marks.

Article 79 of the Tourism Law of the People's Republic of China * * * Tourism operators shall strictly implement the laws, regulations, national standards and industry standards related to safety production management and fire safety management, have corresponding conditions for safety production, and formulate tourism safety protection systems and emergency plans.

Tourism operators shall conduct regular emergency rescue skills training for employees who directly provide services to tourists, conduct safety inspection, monitoring and evaluation on the products and services provided, and take necessary measures to prevent the occurrence of hazards.

Tourism operators should take corresponding safety measures when organizing and receiving tourists such as the elderly, minors and the disabled.