Cruise trip disembarkation process

Another issue that everyone is more concerned about when traveling by ferry is when leaving the ship. In fact, when leaving the ship, you don’t just take your things and walk away as you think. There is also a process involved. You can follow the editor to see what the procedures are.

Step 1: Get your passport back

The ship will return the tourist’s passport in the afternoon of the last sailing day (the specific time is subject to the compss arrangement at the time, and the location Right next to the atrium elevator on each cabin deck (PS. So it is a very wise choice to choose the SPA suite located next to the atrium elevator.

You don’t have to go in person to get your passport back, it’s a room or a whole family. You can send a person to take everyone's ship card to the designated location to collect it. The ship staff will carefully check the name on the passport and ship card and return it after confirmation.

If it is missed. What should I do if the return period is too late? This requires tourists to go to the tourist service center on the 5th deck to queue up to collect it.

Step 2: settle the consumption on the ship

Since there is no casino on the ship. In addition to settling in cash, all other purchases are made by swiping the ship card. You can check the expense list in your account on the TV in the room every day. If you have any questions, you can go to the tourist service center for verification in time. The waiter will also deliver the paper bill to the room.

Visitors who bind a credit card do not need to worry at all, because the ship will deduct all fees directly from the credit card, which is very convenient. A special reminder is that you must check your bill carefully to avoid overcharges or wrong charges.

Tourists who do not bind a credit card can only queue up at the tourist service center to check out, which will be more complicated. It’s troublesome and will take a lot of time.

What will happen if you disembark without paying the fee? Don’t worry! You can’t escape. Everyone needs to swipe their ship card when disembarking. If you find that the payment has not been settled, the staff will politely ask you to return to the customer service center to handle it.

Step 3: Pack your luggage and put it at the door for check-in.

Put the locked luggage in. Pack the suitcase and put as much stuff in it as possible to avoid being tired from carrying too much luggage. After packing, fill in the luggage slips (usually 2 are standard for each person) and write down your name (preferably in Chinese + Pinyin, Room number and phone number are enough. After writing the luggage slip, just peel off a small part of the sticker at the bottom, then stick it on as the staff did on the day of boarding, and put the suitcase before 11pm on the ship. Go to the door of your room and the staff will come to deal with it soon

Special reminder:

1. Passports, ID cards, children's household registers, cash, valuable jewelry, etc. must be taken. Be sure to put it in your carry-on bag and never put it in your suitcase for check-in.

2. According to relevant laws, fresh fruits on board cannot be taken off the ship, so please do not check them in. Don't take advantage of these small advantages. After we left the ship, we found that there were a lot of fresh fruits that were found in special boxes. They were taken off the ship in violation of the regulations. For the convenience of yourself and the staff, please consciously abide by the law!

Step 4: Disembarkation process on the day of disembarkation

According to the number marked on the luggage tag the night before, refer to the disembarkation time on the disembarkation form, get up early, wash up, and then Head to the restaurant for breakfast (don’t bring any luggage. While eating breakfast, you should also pay attention to the announcement on the ship in advance, because the ship will adjust according to the actual speed of disembarking passengers. For example, the number we assigned this time is 28. According to regulations, we must wait at 9:00 to 270° Shanghai time, and disembark around 9:15. But when we returned to the room after breakfast,

it was immediately broadcast on the radio, saying that tourists until the 32nd can now go to the passage on the 5th floor to disembark in an orderly manner.

Carry your luggage, the rice cooker and other large items you purchased, and disembark in an orderly manner according to the ship's instructions. When disembarking from the ship, remember to hang the ship card on your chest because it needs to be scanned and registered. Also, please have your passport in hand. After that, just follow the flow of people. Once you arrive at the terminal hall, you will go through the normal security check, registration and other procedures.

For elderly tourists with inconvenient legs and feet, the ship will prepare a lot of wheelchairs. You can rent them in designated areas according to compass instructions at no charge.

How to deal with the chaos at Wusongkou Cruise Terminal

Because Wusongkou Cruise Terminal is still very young, many software and hardware are not yet complete, and there are many cruise tourists, so it is inevitable It will appear crowded and chaotic.

1. Relax, don’t be crowded, and go slowly with the flow of people.

2. Pay attention to the guidance signs, do not go your own way, and understand and cooperate with the work of the staff.

3. According to the disembarkation serial number, the ship will transport the luggage off the ship into odd and even numbers. The location for picking up the luggage is also different. You must go to the designated area to find your luggage according to your own number. If your luggage is not found, please seek help from the staff in time, and do not get angry or overprotect your rights!

4. There is a special taxi waiting area in the terminal hall. Tourists who need to take a taxi can do so according to their needs. Go and wait. In addition, there are short shuttle buses that transport tourists from the pier to Baoyang Road Subway Station, but it will be more troublesome to take the bus with large luggage.

Finally, tourists who bring their own vehicles can wait outside Tent 2. If the vehicle picking up the ship wants to enter the port, it needs to go through relevant procedures outside. Please communicate by phone in time, otherwise the vehicle cannot enter the port casually.