What is the scenic reception service?

In practical application, it usually refers to the service provided by the visitor center. Including: inquiry (consultation), reservation, complaint reception, program preview, service content and service commitment publicity, tour guide explanation and team reception, film and television broadcast, self-help inquiry, tourists' rest, provision of publicity materials (free reading and sale), tourism shopping (souvenir) service, e-commerce, special crowd service facilities, in addition to panoramic views of scenic spots, number of tourists, safety guarantee, medical rescue and other information tips.

There are no specific standards. For details, please refer to Classification and Evaluation of Quality of Tourist Attractions (gb/t 17775-2003) and Detailed Rules 1: Detailed Rules for Service Quality and Environmental Quality Scoring (2005).