Divided according to the quality and level of tourism resources

Tourism resource quality grade is a classification based on the quality of tourism resources.

Conditions for classifying quality levels of tourist attractions

5.1 AAAAA-level tourist attractions

5.1.1 Tourism transportation

a) Good accessibility . The transportation facilities are complete and easy to enter and exit. Or there are first-class highways or high-grade waterways or direct air routes; or there are special tourist lines of transportation.

b) There is a dedicated parking lot or ship dock that is in harmony with the landscape environment. The management is perfect, the layout is reasonable, and the capacity can fully meet the tourist reception requirements. The site should be flat and solid, with beautiful greenery or the water area should be smooth and clean. The logo is standardized, eye-catching and beautiful.

c) The sightseeing (visiting) routes or waterways in the area are reasonably and smoothly laid out, highly connected with the viewing content, and create a strong sense of excitement. The road surface has outstanding features, or the water in the waterway is clear.

d) Clean energy means of transportation should be used in the district.

5.1.2 Tour

a) The visitor center has a reasonable location, moderate scale, complete facilities and fully functional functions. The consulting service personnel are fully equipped, skilled in business and enthusiastic in service.

b) Various guidance signs (including tour guide panoramas, navigation maps, signboards, scenery introduction boards, etc.) have outstanding styling features, strong artistic and cultural atmosphere, and can set off the overall environment. Signboards and scenery introduction boards are set up reasonably.

c) Public information materials (such as research works, popular science books, comprehensive picture albums, audio and video products, tourist guide maps and tourist guide materials, etc.) have outstanding features, complete varieties, rich content, beautiful text, exquisite production, and timely updates .

d) The tour guides (docents) are certified and their number and language can meet the needs of tourists. The compliance rate for Mandarin is 100%. Tour guides (commentators) should all have a college degree or above, of which no less than 30% should have a bachelor's degree or above.

e) The tour guide’s (explanation) words are scientific, accurate and literary. The tour guide service is targeted and emphasizes personalization, and the service quality meets the requirements of 4.5.3 and Chapter 5 of GB/T 15971-1995.

f) Public *** information graphic symbols are reasonably set up, beautifully designed, distinctive, artistic and cultural, and comply with the provisions of GB/T 10001.1.

g) The tourist park rest facilities are reasonably laid out, sufficient in number, exquisitely designed, distinctive, artistic and cultural.

5.1.3 Tourism Safety

a) Earnestly implement the safety regulations formulated and promulgated by the public security, transportation, labor, quality supervision, tourism and other relevant departments, and establish a complete safety and security system, The work is fully implemented.

b) Fire protection, anti-theft, ambulance and other equipment are complete, intact and effective, and transportation, mechanical and electrical, sightseeing, entertainment and other equipment are intact and operating normally without any safety hazards. The amusement park meets the safety and service standards stipulated in GB/T 16767. Dangerous areas are clearly marked, protective facilities are complete and effective, and special areas are guarded by dedicated personnel.

c) Establish an emergency rescue mechanism, set up a medical office, and staff it with full-time medical personnel. It has an emergency response plan, has strong emergency response capabilities, handles accidents promptly and appropriately, and has accurate and complete file records.

5.1.4 Hygiene

a) The environment is clean and tidy, with no sewage or dirt, no random construction, random piles, or random storage, and no peeling or peeling of buildings and various facilities and equipment. No dirt, fresh air and no odor.

b) All types of places meet the requirements of GB 9664, catering places meet the requirements of GB 16153, and swimming places meet the requirements of GB 9667.

c) The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural shape is landscaped. All toilets are equipped with flushing, washing and ventilation facilities, and must be kept in good condition or use flushing ecological toilets. The toilets are provided with dedicated service and the sanitary ware is clean, free of dirt and non-blocked. The interior is clean and cultural.

d) The garbage bins are reasonably laid out, clearly marked, beautiful and unique in shape, and coordinated with the environment. Trash cans are classified and set up, and garbage is cleaned in a timely manner and cleaned on a daily basis.

e) Food hygiene complies with national regulations, catering services are equipped with disinfection facilities, and disposable tableware that pollutes the environment should not be used.

5.1.5 Postal and telecommunications services

a) Provide postal and postal commemorative services.

b) Communication facilities are reasonably laid out. There are public telephones at the entrances and exits and in places where tourists gather, with international and domestic direct dial functions.

c) Public phone booths are in harmony with the environment, and the signs are beautiful and eye-catching.

d) Communication is convenient, lines are smooth, service is friendly, and charges are reasonable.

e) Can receive mobile phone signals.

5.1.6 Tourism Shopping

a) Shopping venues have a reasonable layout, distinctive architectural shapes, colors, and materials, and are in harmony with the environment.

b) Carry out centralized management of shopping places, keep the environment clean and orderly, and avoid chasing and selling, or forced buying and selling.

c) There are unified management measures and means for commodity practitioners.

d) There are rich types of tourism products, and the characteristics of this region and this tourist area are outstanding.

5.1.7 Operation and management

a) The management system is sound and the operation mechanism is effective.

b) The operation and management systems for tourism quality, tourism safety, tourism statistics, etc. are sound and effective, with effective implementation measures, regular supervision and inspection, and complete written records and summaries.

c) The management personnel are reasonably equipped, and all middle and senior management personnel have a college degree or above.

d) Have a unique product image, good quality image, distinctive visual image and civilized employee image, establish its own brand logo, and use it comprehensively and appropriately.

e) There is a formally approved tourism master plan, and the development and construction projects meet the planning requirements.

f) The training institutions and systems are clear, personnel and funds are implemented, business training is comprehensive and effective, and the qualification rate of on-the-job training reaches 100%.

g) The complaint system is sound, the personnel are implemented, the equipment is dedicated, complaints are handled promptly and properly, and the file records are complete.

h) Equip travel tools and supplies for specific groups of people (the elderly, children, disabled people, etc.) and provide special services.

5.1.8 Protection of resources and environment

a) Air quality reaches the first level standard of GB 3095-1996.

b) The noise quality reaches the first-class standard of GB 3096-1993.

c) The surface water environment quality meets the requirements of GB 3838.

d) Sewage discharge meets the requirements of GB 8978.

e) The protection methods of natural landscapes and cultural relics and historic sites are scientific and advanced, which can effectively prevent natural and man-made destruction and maintain the authenticity and integrity of natural landscapes and cultural relics.

f) Scientifically manage tourist capacity.

g) The building layout is reasonable, and the building volume, height, color, shape and landscape are coordinated. The main building at the entrance has a prominent style and sets off the landscape and environment. Surrounding buildings should be in harmony with the landscape style or have a certain buffer area.

h) The environment is excellent. The green coverage rate is high, the plants and landscape are properly configured, and the landscape and environmental beautification measures are diverse and effective.

i) All facilities and equipment in the area comply with national environmental protection requirements, do not cause environmental pollution and other public hazards, and do not damage tourism resources and tourist atmosphere.

5.1.9 Attraction of tourist resources

a) The value of viewing and recreation is extremely high.

b) It has extremely high historical value, cultural value, and scientific value at the same time, or one of these values ??has world significance.

c) There are a large number of precious species, or the landscape is extremely unique, or there are world-class resource entities.

d) The resource entity is huge, or there are many resource types, or the resource entity density is extremely high.

e) The resource entity is intact and maintains its original form and structure.

5.1.10 Market Attraction

a) World-renowned.

b) Very high reputation.

c) The market has strong radiation power.

d) The theme is clear, the features are outstanding, and the originality is strong.

In 5.1.11, it received more than 600,000 domestic and foreign tourists, including more than 50,000 overseas tourists.

5.1.12 The tourist sample survey satisfaction rate is very high.