Hainan Leyou International Travel Service is a liar. Friends who invite Hainan to travel must pay attention! Be careful again!

Clarification on maliciously slandering the reputation of our company

In view of the fact that the theme and reply of this post maliciously vilify our company's reputation, reverse the facts, and have a bad influence on tourists and peers, we make a special explanation to restore the facts.

As the guests need to arrange1October 165438+2 1,1October1March, our agency and XX Travel Agency booked HP's hotel team room. Before booking, XX Travel Agency failed to explain due diligence that the room sold was not a normal hotel room. After our guide took the guests to the hotel, he found that there was a big difference from the normal room equipment in the hotel, and there was no porch light in the room area and no hot water in the room, which caused strong dissatisfaction among the guests, resolutely refused to stay and strongly demanded to change hotels. After the incident, in order to appease the tourists' mood, we found a hotel at a high price to arrange for guests to stay, raised the standard of meal fees, and added meals to compensate tourists. At the same time, our company actively coordinates with XX Travel Agency to solve the problem. Due to the cooperative relationship, our company didn't care about the economic loss caused by XX Travel Agency's concealment of the room situation in advance, and offered to bear half of the rent for that day. We booked a room for 13 on the 22nd and two nights on the 22nd. When the guests complained on the 22nd, we had amicably coordinated Mr. XX of XX Travel Agency to cancel the room for the 22nd, and the room rate for 172 yuan/room was 2,236 yuan, not to mention the arrears of more than 4,000 yuan. Moreover, on the day of the guest's complaint, our company has to arrange for the guests to stay in other hotels, so there is no saying that they will not pay after staying.

Our production is based on honest management, and we maintain good cooperative relations with all our peers. We reserve the right to pursue the above-mentioned acts that violate the facts and attack our reputation irresponsibly and maliciously through legal channels. At the same time, tourists, friends and colleagues are welcome to supervise our company and return our innocence.