Three articles on self-assessment of tourism bureau personnel

Part 1

My name is ×××, I work at ×××, and I currently hold the position of ×××. Over the past year, with the care of the leaders and the help of colleagues, through their unremitting efforts, various tasks have been successfully completed. The self-identification is as follows:

1. Ideological and political aspects: Positive and progressive thinking, high political consciousness, always maintaining the advanced nature and purity of party members, and daring to fight against all kinds of reactionary ideas. Emancipate the mind, seek truth from facts, keep pace with the times, be able to look at things and problems dialectically and rationally, and always keep a clear mind in the face of major events. Love the motherland, love the people, adhere to the Four Cardinal Principles, firmly support the leadership of the Communist Party of China, actively respond to the party's call, and have full confidence in the party's cause.

2. In terms of learning: Insist on learning as an important way of self-improvement and improvement, not only actively participate in various studies organized by the unit and branch, but also carry out extensive self-study. In addition to political theory and the party's principles and policies, the learning content also involves history, economics, science and technology, computers and various business knowledge. Learning not only pays attention to methods and methods, but also pays attention to practical results.

3. In terms of work: obey arrangements, be serious and responsible, work hard, and be practical. Be proactive in everything, face difficulties and strive to be the vanguard, not afraid of hardship or tiredness.

4. In terms of life: be diligent and frugal, care for public property, pay attention to hygiene, love labor, be strict with oneself, be honest and trustworthy, be indifferent to fame and fortune, be helpful to others, respect leaders, unite colleagues, speak well, behave generously, Take care to keep up appearances.

However, I still have some shortcomings and deficiencies, mainly due to insufficient study, insufficient political acumen, inadequate working methods, and insufficient solid writing skills, which need to be further improved and improved in future work. .

Part 2

1. In terms of ideological and political aspects, I pay attention to the study of political theory, can conscientiously practice the "Three Represents" thought in work and study, and can consciously maintain a high degree of integrity with the Party Central Committee. Consistent; respect leadership, unite comrades, love one's job, be rigorous in style, be decent, love the motherland, love the people, love the Communist Party of China, and loyally support the major principles and policies of the party and the country. I usually care about national affairs and always try my best to do things that are beneficial to the country and society. He is usually diligent and simple, modest and prudent, filial to his parents, willing to help others, caring for public property, and has a decent style, strong sense of right and wrong, and good moral character.

2. In terms of learning, since I participated in the self-study examination for higher education majoring in tourism management at xx University, I have been able to use my spare time to self-study various courses in accordance with the relevant regulations of the school, actively participate in centralized face-to-face teaching and group lectures, and be on time Complete all assignments. After two years of study, I have carefully completed the study of ** courses such as "Hotel Management" and "Tourism Management", mastered the knowledge learned, and passed the assessment of the courses studied.

3. In terms of business, in order to adapt to the needs of social development, I study professional knowledge seriously and am meticulous about this major. Since I studied tourism management, which is also the career I am currently engaged in, I work very hard. . In addition to theoretical study, I also apply the theoretical knowledge I learned to my current work, and my practical ability has also been greatly improved. Another thing is to know how to apply learning methods while focusing on independent thinking. When studying, take "independent thinking" as your motto and never forget to be vigilant. Think diligently about everything you do, and ask the teacher for advice if you don’t understand something. With the progress of my studies, I not only learned professional knowledge, but also made a qualitative leap in my mind. I have always believed that as long as there is perseverance, an iron rod can be ground into a needle.

In order to adapt to the needs of social development and improve my business capabilities, I carefully apply the various professional knowledge I have learned to develop my own strengths; tap my own potential and combine it with the skills I operate at work. The travel team helped me solve many practical difficulties. Thereby gradually improving one's own learning ability, ability to analyze and deal with problems, as well as certain coordination, organization and management capabilities.

In the future work, I will continue to work hard to continuously improve and perfect myself. Facing the present, I work hard; facing the future, I look forward to more challenges. Overcome difficulties, seize every opportunity, and believe that you will perform a wonderful scene.

Part 3

I have been engaged in planning and adjustment work for nearly 4 years and have successfully participated in organizing many tourism projects. Established good information channel relationships with multiple scenic spots, catering and aviation work coordinators. And have developed a work attitude that is used to paying attention to industry trends and developments.

Because all this enthusiasm comes from personal love for the tourism industry.

Regarding the planning and adjustment work, my understanding is as follows.

1. Information statistics on cooperation channels at the reception destination

The formulation of a perfect travel route plan requires a combination of the overall tourism industry trends, real-time market conditions at the reception destination, and policy interference. based on consideration of factors. Its goal is to reduce line price costs and improve line service quality.

Use price and service to maximize the company's overall revenue. Therefore, this requires our planners to not only master the conventional means of normal operations, but also continue to study and study, and promptly grasp the changing new developments and new information to improve the level of operations.

To be specific, if you want to know the fluctuating prices of hotels and restaurants; adjustments to sea, land and air prices, changes in flights; the situation of new local attractions and new routes, you cannot simply rely on "listening to what others say", We can’t just rely on “calling to ask”. We must try our best to pay attention to on-site inspections and only have detailed and accurate first-hand materials. Only in this way can you calmly respond to challenges and answer questions fluently, ensuring that your work can be done quickly and smoothly. Therefore, advance information must be organized and coordinated. Whether it is for the determination of my personal future travel route plan or for the constructiveness of the company's route service image. All have far-reaching significance.

2. Line plan formulation

The above information has been comprehensively calculated in advance. In the process of formulating the tourism project plan, I will focus more on the "system" and "quickness" of the plan. The conventional plan formulation is nothing more than "5 bookings" (booking a room, booking tickets, booking a car, booking a tour guide, and booking meals). Therefore, in addition to being patient and thoughtful, I also pay special attention to two words. The first word is "fast". For example: when answering channel questions, it should not take more than 24 hours, and it can be solved immediately. The speed at which problems are solved often represents the operating level of a travel agency, which will establish a good reputation within the industry circle and race against time to act quickly.

This is my consistent work creed. The second word is "accurate", which means to be accurate, to be precise, to do what you say, and to "do not fire cannons." After all, credibility is the foundation for the long-term development of individuals and companies.

3. Tourism reception work

Tourism reception work is the first step in the company's external performance. It first represents the image of the travel agency. The specific performance lies in the handling of details. After all, a good impression cannot directly influence the customer's choice by relying on superficial and gorgeous rhetoric.

Sincerity, humility and competence are the constant criteria for completing this work. We should consider the actual needs of customers from the perspective of the other party, and combine the company's resource project advantages to meet the needs of the other party. I think this is the ultimate goal of a complete reception work.

4. Tracking and learning of industry forms

After several years of work, I deeply realized that as a planner, I not only have to "keep my head down and pull the truck", but also "look up and see the road." "You must learn one step first, learn one step quickly, learn one step early, and arm yourself with rich knowledge.

Obtain the latest information from various channels as quickly as possible and put it into research and application. You can truly “prepare for a rainy day”. Studying with an open mind and operating with knowledge are the tips I learned from participating in the planning and adjustment work.

Of course, the overall improvement of the planners does not mean that as a planner, you will be able to arrange everything perfectly. Many times, due to objective factors, many travel plans have to be suspended or canceled.

The losses caused by these changes are also inevitable. What we can do is try to grasp the changes in the outside world in a more timely and comprehensive manner. And make corresponding changes in a timely manner based on your actual situation to adapt to changes in the entire working environment, the entire tourism industry, and even the entire society.

Summary: Planning and adjustment work is the core of the company. Only by understanding more, asking more questions and being careful can we do a good job in planning and adjustment work.