Ask the interview question of Yunnan civil servants in 20 1 1 year.

-Planning and organizing ability formula: a hat and three links

Author: Chen Jianjun, researcher of Tuhua Civil Service Examination Research Center.

Planning organization ability

Three types: ordinary type, sudden type and reappearance type.

I. Common types

For example, the leader entrusts you to organize a training of civil servant law for new civil servants. What's your plan?

Thinking about the topic: examining the planning and organization ability.

Special point: the boss (leader) gives you (assigns, entrusts) a (piece) XX job (task, activity). What's your plan?

Answer ideas: a hat+three links

Hat = = Believe in the completion of the exercise.

Three links = = summary of plan implementation

Schematic diagram of planning and organizing ability to answer questions

* * * sexual elements and * * sexual language remarks are commonly used in the project.

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The task assigned by the superior shows that the leader trusts himself.

Hats are also a good opportunity to exercise organizational skills and work ability. I

I will try my best to complete it successfully. I intend to start from three aspects.

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Understand the situation, the content of the plan: importance, necessity, significance and purpose

First of all, the theme, content, location, time, personnel, funds, methods,

Scheme, form, steps, measures, requirements, etc.

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After the plan is approved, it shall be implemented and convened according to the requirements of the plan.

Secondly, hold meetings, implement tasks, define the division of labor, put forward requirements and issue them.

Implement knowledge, inspect and supervise, coordinate and guide, solve problems, and ask for reports.

Achieve the expected goal.

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Finally, after XX, we should conscientiously sum up, affirm our achievements and find a business trip.

Summarize the distance, write XX summary and submit it to the leader for continuous improvement.

Ability to work, can do this job better in the future.

Tips for personality elements:

Training teachers, teaching materials, classrooms, examinations, rewards and punishments

Award design, award preparation, jury composition and scoring standard of speech contest

Homework: 1, the unit forms a research group, which is in your charge. What's your plan?

2. The friendly units in other cities will form a delegation to study in your unit, and the superiors will assign them to be responsible for the reception. What's your plan?

3. A colleague has leukemia, and the leader entrusts you to organize a love activity. What's your plan?

4. Last review of work style, your company didn't perform well, and the leader decided to let you organize an activity aimed at improving the company's image. What's your plan?

Second, the ability to organize emergencies.

Example: Food poisoning happened in a certain place. What would you do if your superior ordered this matter to be solved?

Reflections on the topic: the organization and emergency ability to deal with emergencies.

Answer hint: refer to the above and make some adjustments.

Highlight emergency: first, get to the scene at the first time, and think about emergency countermeasures and plans quickly on the way. Inform relevant departments to the site immediately.

Second, after arriving at the scene, the command group was formed, and the rescue group (the most important thing is to save people) tried every means to save the lives of poisoned people; The investigation team should find out the poisoned food as soon as possible and take decisive measures to prevent the poisoning incident from expanding; Ideological working group, do a good job in the ideological work of the families and the masses of poisoned people, ensure special stability, and maintain normal work, production order and social order. In the whole work, it is necessary to report the situation to the superior in time.

Third, after handling the field work, write an accident investigation report as soon as possible and report it to the superior. As an individual, we should conscientiously sum up, affirm our achievements and find out our shortcomings, so as not to improve our working ability, adaptability and adaptability. Better complete the tasks assigned by superiors.

Homework: 1. According to the weather forecast, there may be a mudslide somewhere. The leader assigned you to take charge of disaster prevention and prepare for emergency rescue and disaster relief. What's your plan?

Sometimes, the collective petition to the municipal government, the superior entrusted you. 2. It is reported that due to a dispute over land expropriation of farmers in a village, the villagers are prepared to handle this matter for two generations. What should you do?

1, a coal mine disaster, dozens of people trapped underground, life and death is unknown, the superior assigned you to be responsible for the rescue work, how did you do it?

Third, the ability to organize on-site reproduction

1 During the May Day holiday, the director proposed that in order to cooperate with the Party's education of putting preservation first and organizing red tourism, the section chief said that May Day was a legal holiday and should be arranged by individuals. The director asked you to organize a discussion on this topic. Please take our judges and the staff present as employees in your office to simulate the on-site discussion. The time is 3 minutes, so please prepare for 2 minutes.

2. The unit forms a research group of 6 people, with you as the team leader. Please take five of our judges as members of the research group to simulate your's first meeting and meeting time (Author: Chen Jianjun, researcher of Tuhua Civil Service Examination Research Center).

Skills to answer questions about organization and work ability;

Organize activity meetings:

Everything is established in advance, and it is abolished if it is not foreseen. Reasonable planning will help you finish your work smoothly. Therefore, first, we should make a detailed work plan from the overall situation: determine the theme of the activity and fully prepare materials, including people, money, things, time and place.

Second, we should solicit opinions from all sides and report the plan to the leaders for decision.

The third is to inform relevant departments; Arrangement of special activities and requirements, such as coordination of various units, support of leading guests, media public relations, etc.

Fourth, the implementation stage of the plan, division of labor, refinement of the plan, the responsibility to all personnel positions.

Fifth, we should pay attention to the coordination of all aspects in the implementation of the plan, so as to achieve three timeliness: timely communication and coordination with all parties; Report to the leader in time; If the content or method of the original scheme is found to be improper, it should be corrected in time.

Sixth, we should deal with the aftermath afterwards, such as the return of materials and the filing of documents. Review the whole activity and summarize the experience of success and failure.

Organize training:

+Evaluate the participants in the training.

Third, organize the investigation:

+Summarize, verify, classify and sort out data, analyze and write investigation reports.

Visit or study in other places:

+Show the highlights of coal city and show the spirit of coal city people.

1 If you are a staff member of a student union in a certain city, the leader gives you a task to understand the job-hunting willingness of college students in this city. How are you going to accomplish it? Design the questionnaire according to the direction, focus and content of the survey. Second, contact the Youth League Committee, Student Affairs Office and Student Union of the university, namely, student thought leaders, student management organizations and student groups. Send them a questionnaire and urge them to finish it on time as required. 3. Consult the Employment Information Center of this Municipality to find out the employment destination and contract period of college students according to the survey needs. On the professional employment website, set up a questionnaire on college students' employment and conduct online consultation (limited to this city). Collect and analyze data from various sources, complete the report and submit it to the leader for review.

There are three things to deal with at work: (1) correcting materials at the afternoon meeting; (2) The leader said that letters and visits reflect that you have problems in charge of the work and need your investigation and reply; (3) In the morning, the organization department asked you to know about your colleagues.

As the saying goes, "there are three things at home that need to be done urgently." Of these three things, I will start with urgent work. I think the afternoon meeting is planned, and it is impossible to change it easily because of one person's affairs. So I will revise the materials first to ensure that there are complete materials for the afternoon meeting. Then, cooperate with the organization department to complete the understanding of colleagues. Finally, take extra time and take the investigation seriously.

12 what are the first issues to consider when making a work plan? How to organize the formulation?

(1) Form a team. The selection of team members should cover the whole area of your unit, be representative, have representatives from various departments, have leaders, have grassroots units and have an average age level. After all, different ages observe problems in different directions. After the leading group is finalized, it is necessary to formulate articles of association to ensure effective operation.

(2) Next, we will enter the production stage of development planning. The production of development planning is divided into three stages: the first stage is strategic research, the second stage is the drafting of planning outline, and the third stage is the examination and approval stage. The strategic research stage should be grasped from the overall direction, and the goal is to make the unit operate effectively to achieve an organizational goal. At this stage, we can take the form of investigation, listen to the voices of all parties, and then have a leading group to consider them in classification. (2) after receiving the first information, you can enter the drafting stage. (3) Finally, the audit stage. The audit adopts the method of combining the democratic system with the head responsibility system. The specific implementation is a meeting to discuss. Finally, the leader made a conclusion according to the discussion.

The third type of questions: phenomenon questions (applying current political hotspots and doubting everything)

Answer skills:

Negative phenomena:

(1) Admitting existence is a rare temporary phenomenon under the socialist market economy. Both the party and the country are trying to solve these problems, and I personally have such an obligation.

(2) Existence is not necessarily reasonable. These phenomena do not conform to national policies and social progress, and are harmful to some extent, so we should criticize them.

(3) The reasons for this phenomenon are: 1, 2,3 ... (The legal system is not perfect; Imperfection of market economy; A few people unilaterally pursue economic interests; Imperfect supervision; The quality has not improved)

(4) I think the measures that can solve this problem are: 1, 2, 3 ... (Strengthen the implementation of policy propaganda and strengthen management; Strengthen publicity and education)

To sum up, ordinary people can rest assured that they don't have to be as cautious as before.

Second, the positive phenomenon:

(1) This is a virtue of our Chinese nation.

(2) The reasons for this phenomenon are: 1, 2,3. ...

(3) I think we should continue to carry forward this virtue.

(4) What should I do? .........

All in all, ...

There are advantages and disadvantages:

+Major and minor aspects, two contradictory points and key points ...

Relative and absolute ...

Analyze specific issues ...

Divide into two, positive and negative ...

1 Now some college students study professional knowledge seriously, but they can't find a good job, while some people don't study hard and find a good job through social relations. How to treat this phenomenon?

(1) This phenomenon does exist, but it is not universal. What should be affirmed is that the main basis for the society to choose graduates is genuine talent and practical learning. Therefore, the main task of college students should be to study hard and increase their knowledge. (2) With the all-round development of society, the demand for talents in society has changed from single type to compound type, which requires students to master more abilities besides knowledge accumulation, and social skills are one of them. Therefore, it is necessary for contemporary college students to properly contact the society and consciously cultivate their social communication ability.

Now the central government attaches great importance to safety in production, but in some places, small coal mines always collapse and explode, especially in winter, which is a period of frequent accidents. What do you think is the main reason?

In recent years, there have been many reports and exposures in the news media. The reason why there are so many problems, I think we should first find the reasons from the source. The central government attaches great importance to safety work and has high requirements for coal resource development enterprises. However, many of these small coal mines are not qualified for development, and many of them simply do not meet the requirements of safe production, so accidents are inevitable.

Secondly, I think there are some reasons for the emergence of small coal mines: 1 The propaganda and supervision of the policy need to be strengthened, which has not been spread to all levels and is not very familiar with the local situation. Some local leaders unilaterally pursue economic interests, practice local protectionism, ignore national policies and openly support small coal mines. 3 local officials are corrupt.

Three solutions: 1 Policy propaganda and supervision need to be strengthened. Conduct general survey and registration of existing small coal mines, resolutely ban those that do not meet the development qualifications, conduct a safety inspection on those that meet the development conditions, and make rectification within a time limit. Improve the quality of local cadres and resolutely investigate and deal with corruption.

Teenagers are addicted to the internet, unable to extricate themselves, or unable to shut themselves out. What measures should be taken?

People acknowledge the existence of this phenomenon. It also lists the current situation of students around, and quotes Shanghai University Persuading 8 1 students who are addicted to the Internet. Second, existence is not equal to rationality, which should be criticized. 3. Find out why. A. Incorrect outlook on life and values, coveting comfort and not making progress; B, the school lacks supervision; C, teenagers themselves lack self-discipline. A strengthen ideological guidance, b supervise schools and parents, and c strengthen self-discipline. Socrates said: If you want to control the world, you must first be able to control yourself. D we should not abandon these students, strengthen our care and guide them to go out.

In recent years, some places in China have held "beauty contests". Do you agree with this practice? Why?

In favor of:

1, it is human nature to love beauty. 2, can fully display the beauty of women, can also be used as a commercial promotion activities. Disapprove:

1, love of beauty is human nature, but the unity of internal beauty and external beauty, even internal beauty is more important than external beauty. The side effect of "beauty contest" is to commercialize the appearance and vulgarize the river basin, which is particularly misleading. Women only pay attention to the external image, but ignore the internal cultivation and real talent.

10 has made great achievements in cracking down on social evils such as pornography, gambling and drugs, but it has never been carved from the roots. What is the reason? How to eradicate it completely?

One reason: 1 is driven by interests under the condition of market economy.

Some people have weak moral concepts and can't stand the temptation.

3 the crackdown is not strong enough.

4 management reasons.

Measures: 1 Strengthen the construction of the legal system and bring it into the track of legal management.

2. Strengthen the management of cultural and entertainment venues.

3. Intensify the crackdown and persevere.

The fourth kind of problems: personnel relations.

Answer skills:

Colleague contradiction:

Hemingway said that "everyone is not an island", so there will be contradictions and misunderstandings in communication.

respect ...

Got it.

connect ...

help ...

Second, the leaders get along:

First, respect leaders. Every successful leader has his reasons for success.

Second, understand leadership. Everyone looks at the problem from a different angle. It is right to "look at the mountains and become peaks", but the leaders may not be wrong.

Third, help leaders. It is normal to help the leaders make suggestions and not adopt them. If leaders violate laws and principles and stick to their own opinions, it is actually to help leaders avoid mistakes.

Fourth, adapt to leadership. Adapt to its leadership style and slowly correct shortcomings with your own influence.

Third, the collective petition:

First of all, give a warm reception (please sit down and pour a glass of water)

Second, stabilize your mood (by all means)

Third, listen carefully (to the voice of the masses)

Fourth, carefully record (the problems reflected by the masses)

Verb (abbreviation for verb) propaganda and explanation (as far as possible)

Six, timely reporting (can be solved on the spot, can not solve the report to the leadership or handed over to the relevant departments)

Encyclopedia of relationships:

First, the relationship with the leadership:

1 smart, good at office, writing and handling affairs.

Honesty, no cheating.

Be good at putting forward supplementary opinions, rather than claiming to be correct.

4 impartial, do not gossip.

5 modest and prudent, not arrogant and impetuous.

6 being criticized, not anxious and not complaining.

Loyal to the leadership intention, without personal will.

Familiar with and adapt to the leadership, master the same language.

Second, the relationship with the masses:

1 the most fundamental thing is to serve the people wholeheartedly, regard yourself as a public servant of the people, be anxious about what the people are anxious about and think about what the people think.

We should receive the masses and answer questions on behalf of the organs and leaders, but we should not pretend to be representatives of the organs.

Dealing with the masses should be warm, modest and approachable, and never be bossy or domineering.

4 truthfully reflect the masses' reflections, emotions, wishes and problems to the leaders.

Third, the relationship with friends and colleagues:

1 Treat people sincerely, communicate in time when differences arise, and don't talk behind their backs.

Have the spirit of taking the initiative to undertake heavy work and don't brag.

Be good at discovering the strengths and advantages of others, and don't be hard on others.

4 regardless of personal gains and losses, there is an inclusive spirit.

Learn more from old colleagues.

Relationship with other units:

1 Be familiar with the basic information of the main leaders and middle-level cadres of brother units, such as their names, ages, personalities, specialties, abilities, hobbies, etc.

In social activities, maintain a good mental state, be polite to others, be natural and graceful, and be neither supercilious nor supercilious.

When receiving a visit from a brother unit, you should be warm and thoughtful, pay attention to greeting etiquette, pay attention to the art of speaking, use proper words and be sincere.

If there are differences of opinion in communication, you can listen to the other party's statement patiently, then grasp the key points, analyze them according to reason, seek common ground while reserving differences and resolve them through consultation. You shouldn't be selfish and rude, which will damage friendly relations.

We should have the spirit of sincerely helping our brother units solve their difficulties, without attaching any personal conditions.

It is not difficult to seek the support of the brother unit, depending on whether the other party's conditions allow it.

In communication, we should adhere to principles and oppose all unhealthy trends.

Coordination points:

1 Take "unification" as the principle.

2 Ask the superior for instructions for difficult questions.

3 Daily transactions are normal.

4 study with colleagues and discuss democratically.

5. Use scientific and technological means to find information.

Good at listening to everyone's opinions, good at coordinating relations, combining rigidity with softness, fully mobilizing the enthusiasm of working partners, giving full play to everyone's specialties and creating a harmonious working environment.

Seven people should obey the overall situation and learn from others with an open mind.

Have principles, but be flexible.

1 suppose you are an employee of a state organ, and your leaders are biased towards you in their work, often giving you honors such as Excellence and advanced, but at the same time, some colleagues are dissatisfied with you and alienate you, and other leaders also have certain views on it. How will you deal with this problem?

This problem is an abnormal phenomenon caused by competition among colleagues. It stands to reason that my achievements are outstanding, and I should be respected and supported by my colleagues while being affirmed by my leaders.

Outstanding achievements, it is a good thing to be affirmed by the leaders, and it is the encouragement of the leaders. I will work harder in the future;

Although this problem is the fault of my colleagues, I should also carefully find out my own shortcomings and analyze the reasons. Whether the enthusiasm for work exceeds the enthusiasm for communicating with colleagues, whether doing other people's work at work hurts other people's self-esteem, whether the work done by collective leaders only praises me, whether the personal contact with leaders is too excessive, resulting in the image of flattery, whether I only care about my own work colleagues who have difficulties and can't help me in time, whether the leaders praise me and I am too proud, and so on.

To avoid and reduce the occurrence of this kind of problem, I should: 1) keep a modest attitude towards the praise of leaders, don't show off too much, and don't brag in front of colleagues. 2) Colleagues should communicate more, communicate more, communicate more and care more, and participate in group activities more. 3) Give timely and sincere help to colleagues in their work. 4) For the work done collectively, remind the leaders to affirm everyone's achievements. 5) Pay attention to the ways and occasions of communication between individuals and leaders. 6) Pay attention to the scope of work and responsibilities, and avoid doing what colleagues should do.

What will you do if your leader deliberately favors other colleagues when arranging work or manual labor?

(1) Treat it calmly, analyze it carefully, and find the reason from yourself first.

(2) investigation and study, understand the situation, analyze the problem and find out the crux.

(3) If it is your own fault, you should adjust your work ideas in time and keep consistent with the main leaders in thought and action.

(4) If the main leaders make mistakes, they should explain the situation, explain the reasons and strive for support.

(5) In case of special circumstances, report to the superior leader in time.

10 What would you do if your leader insisted that you finish a job in some way, but you knew there was a better way to do it?

1. In principle, I will respect and obey the work arrangement of the leader, and at the same time I will have a private meeting to express my thoughts euphemistically and see if the leader can change his mind.

2. If Lingao doesn't take my advice, I will finish the work seriously according to the requirements of the leader.

3. In addition, if the way required by the leader violates the principles, laws and regulations, I will clearly point out and ask the leader to correct it. If the leader is still stubborn, I will further ask the leader to improve the way and even reserve the right to reflect to the superior leader.

12 You have a good work idea. After practical investigation, you think this idea is both scientific and feasible, but your leaders and colleagues are stubborn. What measures did you take to persuade them to cooperate with you?

First, if this happens, I will feel very sorry, but treat everyone fairly and don't feel disgusted because the leaders and colleagues disagree with your plan for other reasons.

Second, make clear the feasibility of your plan carefully, and ensure that not only the expected effect will not appear, but also adverse consequences will not appear in the implementation process. Third, communicate with leaders and colleagues, ask why you disagree with your plan, and listen to their opinions with an open mind. Many times, due to lack of experience and other reasons, the plan is not feasible.

Fourth, if there is no problem with the plan, then persuade and unify thoughts according to different reasons. If it involves honor, you can make your thoughts public as the crystallization of collective discussion.

14 if the organization wants to send you on a business trip and take a comrade who has a particularly bad relationship with you, you will be in charge. How can you complete the task?

In daily life, because everyone's views and positions are different, the way to look at and analyze problems is also different, and contradictions are inevitable. If I am on a business trip with a comrade who has a problem with me, I think I should be honest first. Because there are contradictions, we will hide a lot of things, which will only deepen misunderstanding. If we are honest with each other and look at the problem with an objective and impersonal attitude, you will find that the ideas that you are very proud of are not completely correct. The views and opinions you opposed before may be just the other side of the same thing. You can complement each other and improve each other in many ways. Personally, I think we should have a tolerant attitude in dealing with contradictions. As the saying goes, the prime minister can punt in his stomach. Narrow-minded people are the enemy of solving contradictions, and narrow-minded people can never achieve great things.

The fifth type of question: the question of reaction ability.

Answer skills:

Stay calm and calm.

Second, do everything possible to remedy the problem and propose solutions to prevent the adverse effects from expanding.

Three, record, report the problem, or coordinate the solution and supervision.

Four, report to the superior, and timely accountability.

Verb (abbreviation for verb) summarizes the reasons and writes a report.

Suppose you organized a donation activity to the disaster area after entering your new unit, but at the end of the inventory, you found that a bag of clothes and 5000 yuan in cash were missing. What measures will you take?

Confirm again.

If it's really lost, I'll make it up first.

Third, find out the reason.

If someone misappropriates it maliciously, they can persuade and educate or investigate it.

5. If it is for other reasons, do specific treatment.

Suppose one day when you are on duty, you suddenly find the file stolen. What would you do?

Protect the scene and call the police immediately.

2. Cooperate with the public security department to inspect the site and make records.

Three pairs of lost items should be reported to the superior.

After the operation, the nurse found that there were only six pieces of gauze left, but she remembered that it was obviously seven pieces. The doctor said I was the director or you were the director. what do you think?

First of all, it should be affirmed that the nurse's serious and responsible attitude is correct. If a piece of gauze is really forgotten in the patient, the consequences are unimaginable. The attitude of being responsible for patients is the basic medical ethics that doctors should have. For the doctor, it is necessary to verify the correctness of what the nurse said with the attitude of thinking for the patient under uncertain circumstances. The relationship between doctors and nurses is equivalent to the relationship between leaders and subordinates, which implies that as leaders, we should carefully analyze the suggestions made by subordinates and adopt correct suggestions, while as subordinates, we should calmly treat the different opinions of leaders and analyze them correctly. Obey the leadership on non-principled issues, and reflect major principled issues to superiors. If your correct opinion is not adopted, you won't work passively.

A confidential document is missing, just as you are about to report to the leader. Show up in your drawer the next day. How to handle this matter?

1. I think we should report the disappearance of this document to the leader and review our mistakes. Confidential documents involve state or departmental secrets, so their distribution and circulation are very serious, and irrelevant personnel can't see them, otherwise it will constitute a crime.

2. Trace who circulated the data and who contacted the data to ensure that the data content does not fall into the hands of people with ulterior motives. And report to the leaders for comments.

3. Deeply review your own work mistakes, improve your understanding of confidentiality, and strictly follow the data archiving management system of this unit. If there is no relevant regulation, you can make suggestions to the leaders.

Reprinted from the self-painted civil service examination research center interview teaching and research section question bank