What are the reporting agencies that accept reports when tourists find that tourism operators have violated the law?

Tourists can report to the tourism administrative department, tourism quality supervision and management agency or tourism law enforcement agency if they find that a tourism operator has violated the law.

According to Article 3 of the "Measures for Handling Tourism Complaints", tourism complaint handling agencies shall handle tourism complaints within the scope of their duties. Local tourism administrative departments at all levels should, under the leadership of the people's government at the same level, establish and improve a working mechanism for relevant administrative departments to jointly handle tourism complaints.

Article 4 If the tourism complaint handling agency discovers that the respondent or its employees have committed illegal or criminal acts while handling tourism complaints, it shall impose administrative penalties and report to the complainant in accordance with the provisions of laws, regulations and rules. Relevant administrative departments may propose administrative penalties or transfer them to judicial authorities.

Extended information:

Article 11 of the "Measures for Handling Tourism Complaints" Tourism complaints should generally be in writing, in duplicate, and specify the following matters:

< p>(1) The complainant’s name, gender, nationality, mailing address, postal code, contact number and date of complaint;

(2) The name and location of the respondent;

(3) The requirements, reasons and relevant factual basis for the complaint.

Article 12 If the complaint matters are relatively simple, the complainant can make a verbal complaint, which will be recorded or registered by the tourism complaint handling agency and notified to the respondent; for complaints that do not meet the acceptance conditions, the tourism complaint handling agency The institution may verbally inform the complainant of the rejection and the reasons, and record or register the complaint.

Zogong County Government - Measures for Handling Tourism Complaints