What does a travel agency sales representative do?

Generally speaking, the duties of a sales representative of a travel agency are as follows:

1. During the travel booking, customers can be encouraged to choose the most profitable room by introducing all levels of rooms in the hotel.

2. Seriously analyze the tourism market information, actively contact potential customers through various channels, continuously expand the company's sales channels, and report the overall situation of the recent tourism market to the superior in time every week.

3. If traveling with a group, the sales representative of the travel agency should send the reservation information of the tour group to the designated hotel in time, and keep close contact with the sales department of the hotel in order to prepare rooms for the customers. Travel agencies should be able to correctly handle unexpected events such as guest change and cancellation during their stay. Ensure the stability of room reservation.

4. After work, we should make use of various opportunities to publicize the hotel's various product packages and expand the social influence of the hotel. Strive to improve the company's reputation and establish an excellent company image.

5. Facing the unexpected situation of customers (such as personal disputes and other uncontrollable factors), we should be able to correctly and reasonably balance the relationship between customers and hotel interests.

Extended data:

1. Travel agency sales is a modern enterprise behavior that travel agencies sell travel agency products at a price that conforms to the interests of travel agencies and market rules through planning, promotion and management under the guidance of marketing concepts. In operation, the sales business of travel agencies includes four links: setting product prices, selecting product sales channels, promoting sales and negotiating sales business.

2. Travel agency sales are the dominant business activities of travel agencies, outreach sales department is the most important department of travel agencies, and excellent outreach sales personnel are the business backbone of high-paying competition for travel agencies.

Baidu encyclopedia-travel agency sales