How to protect your rights when traveling during the Spring Festival?

Many people take advantage of the Spring Festival holiday to travel, but if they encounter infringement during the trip, how should they protect their rights? The first way to protect your rights when you encounter infringement during the Spring Festival holiday is to bring evidence and negotiate directly with the travel agency. If negotiation fails, you can choose to file a complaint or other methods to safeguard your rights.

How should you protect your rights when traveling during the Spring Festival?

1. Tourists can negotiate directly with travel agencies.

After the trip, tourists can bring evidence and negotiate with the travel agency to ask the travel agency to bear responsibility for their breach of contract or infringement. As long as tourists' requests are reasonable, most travel agencies will accept them and resolve conflicts quickly.

2. Tourists can complain to relevant departments.

If negotiation with the travel agency fails, tourists can report to relevant departments, such as tourism management departments, consumer associations, media and other departments, and ask these departments to uphold justice and recover their losses. Normally, the vast majority of disputes can be resolved in mediation.

3. Visitors can submit a request for arbitration.

Applying for arbitration is also one of the ways tourists can protect their rights. To adopt arbitration, it is best for tourists to clearly agree in advance in the contract. If both parties do not agree in advance, when tourists request arbitration, the travel agency can refuse and arbitration will be difficult to proceed.

4. Tourists can file a lawsuit.

Civil litigation is the last line of defense to protect tourists’ rights. However, because litigation costs are high and takes a long time, and the subject matter of tourism litigation is generally small, it is not cost-effective from a practical perspective. Therefore, it is not recommended to initiate civil litigation unless absolutely necessary.