Traditional Culture Encyclopedia - Tourist attractions - What is tourism service standardization?
What is tourism service standardization?
Standardization of tourism services means establishing a tourism service standard system that conforms to international standards and can meet the needs of modern tourism services in accordance with international practices and combined with national conditions. The content covers scenic area management, tourist reception, tourist complaints, environmental sanitation, symbols and signs, tourism products, evaluation and improvement, etc., and involves the entire process of facilities and equipment, energy, safety emergency, environmental protection, occupational health, human resources, financial management, etc.
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