Traditional Culture Encyclopedia - Tourist attractions - Can the travel agency transfer the contracted guests to other travel agencies because there are not enough people to form a group? Why?
Can the travel agency transfer the contracted guests to other travel agencies because there are not enough people to form a group? Why?
Generally speaking, when a travel agency organizes a group, it is necessary to clearly inform the guests whether it is a group organized by the travel agency or an independent group. If the number of people participating in the tour group is insufficient, the travel agency can transfer the guests to other travel agencies, but the written consent of the guests must be obtained first. This is because the guests have reached an agreement with the travel agency before signing the travel contract. If the travel agency transfers the guest to another travel agency without the guest's consent, it may cause the guest's dissatisfaction and complaints.
In addition, if the local laws and regulations stipulate that the travel agency cannot transfer the guests to other travel agencies, then the travel agency must act according to the laws and regulations and cannot transfer the guests to other travel agencies.
In short, when a travel agency cannot form a tour group due to insufficient number of people, it should first obtain the written consent of the guests, and then transfer the guests to other travel agencies. If the guest does not agree to transfer the tour group, the travel agency should handle it according to the terms of the contract and local laws and regulations.
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