Traditional Culture Encyclopedia - Tourist attractions - What to do if tour groups are forced to consume

What to do if tour groups are forced to consume

Legal subjectivity:

With the expansion of tourist crowds, shopping consumption in tourist attractions has been driven. Therefore, some businesses have taken a fancy to the "fat meat" of tourists and enjoy it during the peak tourist season. "Slaughter", and even collude with tour guides and even travel agencies to bring tourists to consumption locations and require forced consumption. If you encounter compulsory consumption when traveling, it seriously damages the consumer rights of tourists. Tourists can take measures to safeguard their rights. In practice, tourists can take the following measures when encountering compulsory consumption while traveling: 1. Argue based on reason first and conduct multi-party consultations. When tourists find that they are being forced to consume, they can first refuse to consume according to the travel contract and ask the other party to clarify the rights and obligations of both parties. In order to avoid expanding the dispute, it is best to negotiate. 2. When the dispute cannot be resolved, protect your own safety and call the police if necessary. For example, if the other party restricts personal freedom, you can call the police in time while ensuring your own safety. 3. Keep relevant evidence and complain to the travel agency after the trip. Specifically, the following evidence materials can be collected: (1) Relevant agreements and agreements signed with travel agencies, including travel contracts, travel itineraries, travel invoices, and various valid vouchers or materials signed with travel agencies. (2) Factual evidence that rights and interests have been infringed during tourism, that is, strong evidence that can prove that the services provided by the travel agency are inconsistent with the provisions of the contract, such as travel and boat bills, tickets, shopping invoices, certificates from the reception unit, etc.