Is the evil guide from Xuexiang accused of beating four tourists in one day?

In the past few days, the controversy caused by "Snow Country Tour" has continued to ferment. Just after tourists complained that Xuexiang inn owners were "raising prices on the ground" and tour guides forcibly selling package tickets on tour buses, it was revealed that a tour guide beat tourists because they didn't pay on the bus.

On December 24, 2017, Jiang, a tour guide from Taoyuan Holiday Travel Agency in Heilongjiang Province, beat at least two tourists after failing to ask tourists to pay. Witnesses said that one of the male tourists was beaten. His face was covered with blood. The Public Security Bureau of Dalin Forestry District in Heilongjiang Province said that the tour guide who beat the tourists escaped on the day of the incident. The police finally captured him on January 15 after staying in Harbin for many days.

On January 15, an audio recording of "a tour guide beating a female tourist on the way to Xuexiang with a group" was exposed online and attracted a lot of attention.

The audio recording shows that a male tour guide asked tourists to pay him 450 yuan first, "without worries." After the female tourists questioned that they had already paid 288 yuan, the male tour guide said, "288 yuan The food and accommodation here are at everyone’s own expense.” After the female tourist expressed her unwillingness to pay, the male tour guide asked, “Why don’t you let me earn the money?” You two burst into tears." During the communication between the tour guide and the tourists, the male tour guide also abused the female tourists from time to time.

After the female tourist asked "nothing to play", the sound of beating came from the audio recording. According to the female tourist, the tour guide hit her in the face with a writing board.

According to tourists’ reports, on December 24, 2017, this female tourist was not the only one who was injured by the tour guide. The tour group led by the tour guide that day was divided into two vehicles. In another car, a male tourist was also injured.

In another audio clip, an eyewitness named Xiao Kang said that 12 retired elderly people were traveling from Guizhou to Xuexiang, and the beaten male tourist was in the same car with them. .

The one who beat people was also "Director Li" and another tour guide who was in the same car. Xiao Kang said that he saw the male tourist being stabbed with a ballpoint pen by "Director Li" so that his "face was covered in blood."

On January 17, a reporter from Beiqing Daily contacted Zhang Yun, another witness who was at the scene at the time. Zhang Yun also confirmed what Xiao Kang said in the audio self-report, and said that it caused the male The tourist was beaten because he "refused to pay."

Zhang Yun said that she was introduced to the Xuexiang two-day tour by the hotel proprietress in Harbin. The proprietress charged her 60 yuan at that time, and an hour after boarding the tour bus, she was "Guide Li" again A supplementary payment of 1,480 yuan is required.

Zhang Yun recalled that "Director Li" said at the time that he wanted to reorganize a list. When he saw that the male tourist had not paid, he began to abuse him. "Then ('Director Li') took action. The two sides started fighting, and ('Director Li') asked his other assistant (Jia Ming) to come over to me. I turned around and saw blood around the boy's eyes."

The third witness, Liu Nan, also told a reporter from Beiqing Daily about a similar experience, "If you don't pay, he ('Director Li') will scold you and say that you are the lowest class of people." "In the end, ('Director Li') stopped after the fight started."

Many witnesses on the day said that each of them handed it over before getting in the car. The amount of group fares is different, but after getting on the bus, all of them were forced to be consumed by the tour guide.

In addition to the two tourists mentioned above who were beaten for not paying the fee, some tourists posted online saying that at the time of the incident, a female tourist who was filming the video had her phone taken away by the tour guide and smashed it in the face. The male tourist who broke up the fight was also slapped.

The "Director Li" who beat the person is not named Li. His surname is actually Jiang, and he belongs to Taoyuan Holiday Travel Agency in Heilongjiang Province. On the day of the incident, the two tourists who were beaten called the police one after another. The police were dispatched from the Hongqi Police Station in Dahailin Forestry Area.

According to the external notification of the Public Security Bureau of Dalin Forestry District in Heilongjiang Province, on the morning of December 24, 2017, the Hongqi Police Station in Dalin Forestry District received a report from tourists Song and Zong, claiming that Jiang, the tour guide of Taoyuan Holiday Travel Agency in Heilongjiang Province, A certain person (who claimed to be surnamed Li) threatened tourists to purchase additional travel items and had physical conflicts with them. After coordination with the management department failed, Jiang escaped. After the incident, the Dahailin Forestry District Public Security Bureau quickly opened a case and launched an investigation. After confirming that Jiang had forced consumption and injured tourists, they dispatched a capable police force to stay in Harbin for many days, and finally arrested the suspect Jiang on January 15. captured.

A receptionist named Yan from Taoyuan Holiday Travel Agency in Heilongjiang Province, where tour guide Jiang works, said that the Xuexiang tour currently provided by the travel agency is divided into two itinerary plans of 1,380 yuan and 1,680 yuan, and said that there are no self-paid items There is no compulsory shopping and there are no low-priced tours.

As for Jiang’s situation, the receptionist said she didn’t know anything about it, but she suggested that the tour guide hit the tourists because “the guests made the tour guide angry.” "Normally speaking, everyone has their own bottom line. This thing can't make a difference with just one slap. Why did the tour guide hit him? Why not hit others." The receptionist said that she had listened to the recording online of tourists being beaten. , “The tour guide’s duty is to lead the group well. I also watched the video. The (recording) must have been edited and not real. You don’t have to be afraid.

”

After the incidents of tour guides forcibly selling package tickets and beating tourists attracted attention, some netizens believed that low-priced tours to Xuexiang were the cause of similar situations.

We take Xuexiang tours all year round. Fu Ya, a tour guide on the route, said that new tour guides are taught a skill during their on-the-job training, which is how to promote self-funded projects to tourists in low-price groups.

Fu Ya said that some travel agencies use low-price group tours as a guide. Individual tourists are assembled into a car, and then "sold" to tour guides without group tours at clearly marked prices. The tour guides will recommend self-paid items to tourists in low-priced groups in the car, and get corresponding rebates based on different self-paid items. "If the tour guide is strong. , if you pay more at your own expense, you can earn back the money you spent on "buying" the tour. Incompetent tour guides or tourists who are unwilling to pay will lose money. ”

“The tour fare of some low-priced tours is not even enough for transportation. Tourists need to pay for accommodation and attraction tickets themselves. If they don’t pay, the tour guide will definitely be very angry and will definitely not look good to the tourists. look. ”

Fu Ya said that in addition, some accommodation places will also take advantage of the peak tourist season to rip off customers. Because the night view of Xuexiang is very beautiful and the roads are not easy to travel at night, the drivers do not leave at night. , tourists have to stay in Xuexiang for one night, but there are not many hotels in the Xuexiang scenic area, and the rooms are generally not enough. Many tourists have to find places to stay outside the Xuexiang scenic area. "There are only a few hotels around the scenic spot." In this place, there are only guests in winter. This is the season to earn back all the money for the year. The accommodation conditions there are very ordinary. They are all farmhouses with big beds, and each room can accommodate 4 to 6 people. However, the price is very expensive, even a bucket of instant noodles costs 60 yuan. ”

Not only tourists, but also foreign tour guides were beaten when taking groups to Xuexiang. A reporter from Beiqing Daily searched the China Judgment Documents Network and found that the Basic Court of Dahailin District, Heilongjiang Province had ruled in 2015 A case in which a Shenzhen female tour guide was injured in Xuexiang while leading a group.

In early 2014, Ms. Li, a Shenzhen female tour guide, was assigned by her employer to lead tourists into Xuexiang for the first time. The defendant, Meng, was from Harbin. In order to monopolize the Xuexiang tourism business, Meng, an employee of a travel agency, started provoking troubles with other tourist groups by virtue of being a local, with the purpose of forcing other Xuexiang tourism business personnel to give up organizing the group. After Ms. Li arrived in Xuexiang, Meng After hurting her with unfounded slanderous remarks, she argued with Meng, who then violently beat her, causing her trauma, dizziness, headache, tinnitus, nausea, and vomiting, and she was hospitalized for 7 days.

The police administrative penalty decision proved that Meng was injured and detained on the day of the incident. Later, the Dahailin Forestry District Public Security Bureau detained Meng administratively for 10 days and fined her 500 yuan. A violent act caused a hematoma under Ms. Li's scalp, which was a minor injury. Ms. Li sued Meng to the court for compensation of more than 10,000 yuan.

The court held that the law stipulates that the perpetrator violated the civil rights of others due to fault. , shall bear tort liability. If the infringement causes personal damage to others, the defendant shall compensate the reasonable expenses for treatment and recovery such as medical expenses, nursing expenses, transportation expenses, and the loss of income due to missed work. The court ruled in the first instance that the defendant Meng should compensate the tour guide Ms. Li. The total medical expenses, hospitalization food subsidy, and lost work expenses totaled more than 8,000 yuan.