Today's tour guides must be "eight members" if they want to really do a good job in tour guide service. What is "Eight Members"?

The "eight members" are: national commentator, tour guide translator, tour coordinator, life waiter, security guard, situation investigator, seminar reporter and economic statistician.

Tour guides are important service personnel in tourism activities, and their service quality and level not only directly affect the benefits and reputation of travel agencies, but also have an important impact on the tourism image of tourist destination countries or regions.

Therefore, the management of tour guides in foreign developed countries has already entered the legal and standardized management, while the standardized management of tour guides in China has been gradually strengthened since the 1990s.

Extended data

The basic duties of tour guides

The work of tour guides has its own emphasis and different roles. According to the reality of China's current tourism development and the service targets of various tour guides, the basic duties of tour guides can be summarized as follows:

First, according to the contract or agreement signed between the travel agency and tourists, arrange and organize tourists to visit according to the reception plan.

The second is to guide tourists, explain and introduce China's (local) culture and tourism resources.

The third is to cooperate with and urge the relevant units to arrange the transportation and accommodation of tourists to ensure the personal and property safety of tourists.

Fourth, patiently answer the tourists' inquiries and help deal with the problems encountered during the trip.

Fifth, reflect tourists' opinions and demands, and assist in arranging tourists' meetings and discussions.