Is it reliable for Shenzhen International Travel Service to travel to Hong Kong and Macao?

Just reported their group back! Not reliable! Very unreliable! 3 Hong Tianxiang Kong 1030 yuan, team meals are: a bowl of dried radish, a bowl of pickled mustard tuber, a bowl of cabbage, a bowl of Chinese cabbage, a bowl of cabbage soup, a bowl of pickles (sporadic fat), a bowl of dried bean curd and a bowl of egg soup. The shopping point is from 6: 40 a.m. to 2: 00 p.m., regardless of lunch, you have no place to eat, and it is closed at the shopping point. The tour guide said: buy early and leave early. Honey, compulsory consumption, you know!