Traditional Culture Encyclopedia - Tourist attractions - I booked a special ticket for the tour package on Ctrip by mistake, but I just want to use the ticket, okay?
I booked a special ticket for the tour package on Ctrip by mistake, but I just want to use the ticket, okay?
1, the so-called travel package, the main product is air tickets, and does not contain any travel products. Passengers must choose one of Ctrip gift cards, aviation accident insurance and travel vouchers, which belongs to the ticket sales behavior of bundled aviation insurance that was stopped by the China Insurance Regulatory Commission. Ctrip changed its name just to avoid regulatory risks.
2. It is a common practice in the industry to force bundled sales of air tickets. As early as 20 13, the CIRC issued a notice to stop bundling insurance, with special emphasis on the issue of compulsory tying of short-term accident insurance in air tickets, train tickets, bus tickets and other sales links.
3. The air tickets purchased in this way often can't get a regular tour to travel itinerary, so there is no way to reimburse them, and there are problems after sale. Once the flight is missed or changed, it will be very difficult.
4. Return and change policy Ctrip unilaterally stipulates that missed flights can be complained, subject to the airline's return and change policy. Bundling sales are suspected of violating the relevant provisions of the China Insurance Regulatory Commission and the laws and regulations of the Insurance Law, infringing on consumers' right to choose independently, and violating the principle of voluntary conclusion of insurance contracts in the Insurance Law. If consumers have objections to this sales model, they can complain to the Consumers Association or China Aviation Association to safeguard their legitimate rights and interests.
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