I was complained for the first time due to pregnancy in a double bed room (Travel sitcom series 2)

I am experiencing jet lag and have just returned from a 6-day tour in Guilin with a group. Huawei's MeiTe version 1.74 mobile phone sounded a sharp ringtone, which was the company's phone number.

Dugu Lianyun, you have been complained. The guest said that the rooms you arranged for two guests in Guilin did not meet their requirements, leading to pregnancy.

Dugu Lianyun: Oh? Is he an 18-9 year old from Niliangguo? A man named Zhu Li and a woman named Gou Meimei?

Company: Yes, those two. I have to claim for abortion expenses, nutrition expenses, lost work expenses, miscarriage expenses, and nursing expenses, totaling 8,888 yuan. What's going on? He said that you insist on arranging a double bed room and not a standard room for them.

Dugu Lianyun: When the two of them signed up, they were specifically asked to live in the same room. Only the second night out of the 5 nights was because the hotel had no standard rooms and was upgraded to a deluxe king room for free. They had no objection at the time.

Company: Then explain it to them! No matter how experienced we are in customer service, we are still at a disadvantage.

Dugu Lianyun: 6-day trip to Guilin, including food and accommodation, transportation expenses, registration fee of 199 yuan per person, 30 people in a group, no one is shopping, and there is a latex pillow seller The shopping store announced its closure that afternoon, saying it could no longer afford fare subsidies. In this shopping store, the two children were ridiculed by the boss for discouraging others from shopping. Later, I paid for the smile and 6 cups of banana milk tea out of my own pocket to settle the matter. It cost 199 yuan for a long way back and forth, and we played for 6 days. Besides, the two beds in the standard room put together are smaller than the area of ??one bed in the double room. Why is the bed so unlucky?

Post-event handling: I personally compensated Chaotianhou rafting tickets twice, gave me a fruit gift bag, and verbally apologized twice. Obtain the understanding of the parties concerned.