Traditional Culture Encyclopedia - Tourist attractions - Can tour guides be punished if they force consumption and insult tourists?

Can tour guides be punished if they force consumption and insult tourists?

On October 17, in Jiuzhaigou, Sichuan, a tourist was insulted by the tour guide because he did not buy jade. In the end, he had to use an oxygen bottle to maintain emotional stability and physical safety. Later, the video of this incident was exposed, causing an uproar on the Internet. I have also watched the entire video myself. I personally believe that the tour guide’s behavior has violated the country’s criminal laws and is also a personal attack, so he must be punished by law.

I also went online and learned that relevant departments are also conducting investigations and will disclose the investigation results to the whole society. This requires us to wait patiently for a period of time.

In this matter, the tourists did not violate any laws, but the tour guide violated the relevant laws of the country precisely because of his personal desires. I personally think that he should be sentenced and must be punished impose severe penalties.

Because the country has clearly stipulated that tourist guides must provide relevant services during the tour. They must not buy or sell by force, let alone engage in personal or verbal attacks. Once such behavior occurs , the tour guide will pay a cruel legal price, and may even have his professional certificate revoked.

In fact, as early as December 2017, the incident of Yunnan tour guides insulting tourists for cheating on food and drinks has attracted a lot of attention. Because the tour guides were forcing tourists to consume, but the tourists did not comply, so the tour guides Then he personally attacked and verbally abused the tourists, which eventually led to the incident being exposed online.

Subsequently, the Yunnan Tourism Development Committee attached great importance to this matter and made a very harsh judgment. The tour guide involved was sentenced to 6 months in prison and was required to compensate the tourists for their losses. This was also the first case in the country for insulting someone. and tour guides sentenced to compulsory consumption.

As for the tour guide incident in Jiuzhaigou Valley, I think the same method can be used for the trial, because the entire case is roughly consistent with the incident involving the tour guide in Yunnan in 2017, so it can be tried in court and a judgment can be made.

So how should you deal with similar situations in daily life?

Suppose we accidentally encounter a similar situation during travel, we must keep the evidence, and then promptly report the situation to the local tourism management committee, as well as to the travel company.

Because this will not only prevent the conflict between the two parties from further aggravating, but also better protect your own interests. Although there will be certain disputes between tour guides and tourists, you must also learn to use Use rational methods and legal weapons to protect your own rights and interests. You must not contradict or escalate the whole matter. In the end, it will not be of any benefit to anyone.