Annual work summary Fan Wen, an employee of a travel company.

Tomorrow is New Year's Day of 20xx. After New Year's Day, the traditional festival of China people-Spring Festival will be ushered in. On the eve of two festivals, the company held a general meeting of all employees, gathered together to bid farewell to the old and welcome the new, and celebrate the festival together. First of all, on behalf of the company's board of directors, I wish all the leaders and all the employees who came to participate in the celebration a happy New Year, a happy New Year and a happy family.

Looking back on the company's annual work in the next 20xx years, to sum up, under the correct leadership of the board of directors, all employees are United and strive for a more prosperous and fruitful xx tourism. The economic, social and environmental benefits have improved in an all-round way, showing a thriving scene, which is encouraging. In 20xx, the scenic spot * * * received X tourists from home and abroad, and the company's annual operating income and realized profits and taxes increased significantly compared with that in 20xx, making due contributions to local social and economic development and fiscal revenue increase.

First of all, innovative thinking bears fruit.

In 20xx, the company's board of directors was guided by innovative ideas and aimed at the development of scenic spots. Xx began to gradually change from a simple sightseeing spot to a holiday spot, opening up new tourist routes, and new products and projects were in full swing. Further strengthen the infrastructure construction of scenic spots, improve the overall service level and enhance the comprehensive competitiveness of scenic spots. The projects built in 20xx include: Lotus Resort Hotel, xx Fairy Palace of xx square meters, the third towing cableway across Hantaichuan, and the special tourist line connecting the scenic spots with expressway with four lanes. Accumulated investment and construction funds xx.

Second, the cultural industry is in the ascendant and cultural activities are rich and colorful.

Xx scenic spot was rated as 5A-level scenic spot by the National Tourism Administration in 20xx, and approved as a national cultural industry base by the Ministry of Culture. Inspired by the spirit of the Party's xx Plenary Session in 20xx, the cultural activities and industries in scenic spots have shown a thriving and vigorous development momentum.

Our company cooperated with China Photographer magazine to hold two xx international photography weeks on 20xx/KOOC-0/month/KOOC-0/-5 and July/KOOC-0/0-/KOOC-0/5. Every xx event attracts hundreds of Chinese and foreign photographers to participate actively. In the future, International Photography Week will continue to be held. After several years of efforts, this cultural activity will become the brand of xx tourism culture and go global.

2. In the development of cultural industry, xx scenic spot also developed rapidly in 20xx, and achieved good results. The Desert Art Palace was put into use as a cultural and artistic palace in the scenic spot. In 20xx, the traditional play "Wedding in Erdos" was staged many times in the scenic spot, receiving nearly X million visitors.

Third, strengthen the construction of staff, improve employees' wages and benefits, and enhance enterprise cohesion.

In order to adapt to the great situation of the vigorous development of xx tourism, the board of directors of the company attached great importance to the construction of the staff and adopted a series of positive measures.

1. Due to the increase of scenic service projects and the expansion of activities, enterprises have a greater demand for the number of employees and provide more jobs for the society. In 20xx, the company added more than X employees. Among them, more than X college graduates were recruited, and more than X people were recruited from Xing 'an League. After training and exercise, some employees have stepped onto the leadership positions of department heads in the company.

In 2.20xx years, according to the growth of its own economic strength, the company greatly improved the wages and benefits of its employees, with an average increase of X yuan per person per month. To this end, the company increases the salary of employees by X million yuan every year, and the company invests X million yuan for employee rewards, benefits, payment of medical insurance, and organizing employees to travel abroad. The development achievements of the company are gathered in every employee, which greatly stimulates the enthusiasm of employees and enhances the cohesion of the enterprise.

3. Strengthen the quality training of employees and improve their service awareness and business skills. The company uses various forms to train employees in ideological and moral, cultural knowledge and other aspects to improve employees' public morality awareness and professional ethics. In 20xx, the company established a library, reading room, gym and table tennis room for employees, and bought thousands of excellent books, which enriched employees' spare time and ensured their physical and mental health.

4.20xx years, many advanced collectives and outstanding individuals with outstanding achievements emerged in various departments of the company. Today, X advanced collectives and X advanced individuals will be commended and rewarded. They studied hard and worked hard for the development of the company's career, and made extraordinary contributions in ordinary posts. They are role models and models for everyone to learn.

Fourth, be modest and prudent, guard against arrogance and rashness, and keep forging ahead.

We still firmly remember that the company's future development goal is to build xx scenic spot into a natural eco-tourism area with green environmental protection, energy saving and low carbon through the concerted efforts of all employees in Qi Xin, and realize the transformation from a sightseeing scenic spot to a leisure and holiday scenic spot, and become the first choice for domestic and foreign tourists. To this end, the company's overall deployment of 20xx work has the following aspects:

1, continue to increase management and investment, and strive to complete the completion and use of major infrastructure and service projects as soon as possible.

2. Carry out the spirit of the xx Plenary Session of the Party and accelerate the construction of cultural industries in scenic spots. Accelerate the pace of cultural industry development and strive to make it a new economic growth point in scenic spots.

3. Further strengthen the construction of the staff and do a good job in the recruitment of employees in 20xx. It is necessary to recruit employees widely from the society, focusing on recruiting college graduates and local migrant workers.

4. In the new year, the company should strengthen its leadership in the creation of 5A-level scenic spots, achieve a sound organizational structure and sound rules and regulations, and take 5A construction as a long-term and normal work.

5. Continue to strengthen the internal management of enterprises, improve the living environment of employees, raise the level of wages and benefits, and build the company into an enterprise envied by everyone in society. Through our own unremitting efforts, the company's economic benefits will get better and better. According to the growth of enterprise's economic strength, the company will continuously improve the living environment of employees, improve the living welfare and salary level of each employee, increase the training of employees and create a good development environment for employees.

Comrades: The company's 20xx years of work has been recognized by superiors and praised and commended by superiors. In 20xx, the company was awarded the honorary titles of "Honest Tourism Enterprise", "Excellent Grassroots Party Organization" and "May Day Labor Award" by the Municipal Tourism Bureau, the Industrial and Commercial Bureau, the Dalat Banner Committee and the Ordos City Federation of Trade Unions. It has also been recommended by the Tourism Bureau of the Autonomous Region as an advanced unit of the national tourism system. We should cherish these honors and turn them into powerful spiritual motivation to spur and inspire us to move on. Comrades: Let's closely unite around the board of directors of the company, concentrate on construction and development with one heart and one mind, our goal will be achieved, and the tomorrow of xx tourism will be even better.

Article 2:

The year of 20xx is the year when the head office was established and started. Under the care and leadership of the head office, we unite and lead all employees, actively advocate safe and civilized production, and improve service quality and level. The company takes the annual work policy of "promoting key work, breaking through difficult work, highlighting routine work and improving overall work" and adopts a series of measures to ensure the smooth completion of various economic indicators formulated by the head office. The main work is summarized as follows:

1. The annual output value was 65438+February 20th, and the operating income was 1944 1095 yuan, an increase of 1926480 yuan, or10.9%; The cost of commuters at the pick-up and drop-off office is 648,800 yuan; The total output value is 20089895 yuan. Among them, the output value of the bus fleet was 18024575 yuan, a year-on-year increase of11%; The output value of parking lot 14 16520 yuan, up 10.3% year-on-year. All departments of the company firmly establish a sense of the overall situation of a chess game, and form a corporate culture of "dare to struggle, be good at innovation, be brave in making progress and be willing to contribute". All work is subordinate to the overall situation, and all departments closely cooperate with each other. At the same time, they speed up the pace of work, exchange efficiency for benefit, improve work standards, and successfully complete the planned goals set by the head office two months ahead of schedule.

Secondly, in 20xx, we mainly did the following work:

(I) Promoting production by safe construction Nantianmen built a water storage tank, which solved the normal temperature of high temperature weather and the safe driving of vehicles on tourist holidays, and ensured the steady growth of the company's passenger revenue. On the other hand, when there are many tourists on Saturday and Sunday, people will be sent to pour water on every passenger car tire in Nantianmen to cool down. In mid-April, mid-August and1mid-February, 37 buses were inspected, and in May, 1 1 month, the vehicle management office inspected 42 buses in Shanmen Square. The bus fleet adheres to the long-established morning and evening inspection system, with a special person responsible for checking and signing, and the driver signing in the morning, thus preventing the occurrence of sick fatigue driving. Please ask the Municipal Safety Supervision Bureau and the Traffic Patrol Detachment to hold regular safety meetings, especially the monthly driver safety meeting, to strengthen the behavior education of employees, strengthen the construction of responsibility system, implement safety precautions, strengthen publicity and education on safety production, and strengthen the safety concept and consciousness of employees to ensure safety production. In the past, the oil depot was close to the residents, which would lead to various contradictions. 1at the beginning of October, 165438+ A standardized oil depot was rebuilt after being studied by the manager meeting of the tourism company and reported to the head office for approval, which satisfactorily solved all kinds of contradictions caused by the proximity between the oil depot and residents. 1 1 At the beginning of the month, because it didn't rain for nearly 40 days and the weather was dry, according to the requirements of the head office, a fire escape with a length of about 2000 meters and a width of 15 meters was cleared in the company's responsibility area, and it has been cleaned up at present.

(II) Expansion of the parking lot In order to meet the parking demand of more and more go on road trip tourists and improve the reception capacity of scenic spots, the company reported to the head office for approval to expand the parking lot.

(III) Creation of Civilized Demonstration Posts According to the spirit of the work instructions of the local Party Committee and the head office, the tourism company has produced 10 "civilized demonstration posts" (including 1 female) among bus fleet drivers through democratic elections. These 65,438+00 "demonstration posts" members actively carry out their work. They can be neat inside and outside the car, be polite to the guests, speak Mandarin and provide warm and thoughtful service. They set an example image and service standard for all employees, better set up a new passenger image in the scenic spot, better provide quality services for tourists, better promote the spiritual civilization construction of drivers, and better guarantee the healthy and rapid development of tourism in the scenic spot. Over the past year, under the leadership of the head office, tourism companies have paid close attention to the operation and production management, and at the same time, they have made remarkable achievements in style supervision and style construction, especially the phenomenon that money is unknown. The consciousness of "serving tourists" has been established among cadres and workers, the moral fashion of honesty and trustworthiness has been cultivated in life, the concept of social responsibility has been established ideologically, the socialist concept of honor and disgrace has been consciously practiced, and the civilized and healthy mental outlook and good social morality of the employees of the head office have been fully displayed. 10 More than 0 employees took the initiative to find the owner and return it after finding the tourists' property, which won the praise of tourists and won the reputation for the scenic spot.

(4) Purchase uniform clothes and equipment at the ticket office to improve the service level of scenic spots. The company ordered two sets of work clothes for each conductor, unified clothing and service standards, which effectively increased the external image of the scenic spot and was conducive to the unified management of the scenic spot. With the correct leadership and strong support of the head office, the working environment of employees has been improved since March. (1) All ticket outlets should be air-conditioned. In the past, electric fans were used at the box office in summer, and it was easy to get excited when the weather was hot, which often happened. The installation of air conditioning makes them feel stable and their work efficiency improves steadily. (2) Renovating the driver's canteen and lounge and installing air conditioning. (3) Retrofitting and installing air conditioning in the garage lounge. (4) A 30-square-meter staff lounge will be built in the parking lot, and air conditioning will be installed.

(5) The ability to purchase environmentally-friendly buses during the annual holiday peak is insufficient, so it is necessary to apply for purchasing 5 19-seat buses to ensure the further growth of economic indicators. At the same time, according to the requirements of the head office's 20xx work plan and target management plan, the personnel with corresponding driver's licenses are assessed.

(VI) Party building work

1. Adhere to the guidance of Scientific Outlook on Development, actively implement the major arrangements of the Party's "two sessions" on promoting economic and social development, highlight party member's advanced role, do a good job in party member's study and practice activities, and promote the scientific development of enterprises.

2. Develop New party member in a planned way, especially party member, a frontline worker, so that comrades with excellent ideas, high political quality and active work can join the Party in time, constantly replenish fresh blood and bring vitality to all departments of the company.

Third, there are problems.

(a) the vehicle has been seriously aging, reaching the service life, and the vehicle should be updated.

(2) The repair shop is short of technical strength and technical personnel.

(3) The garage consumes energy on the mountain and has to be moved down the mountain.

(4) The parking area is too small to meet the demand, especially in the tourist season, so it is necessary to increase the parking space in Vu Thang Square.

Fourth, the work performance summary

This year, with the establishment of the head office, the phenomenon of illegal cars and illegal drivers has been effectively managed and controlled, which has steadily increased the company's income, provided a guarantee for the company to exceed the economic indicators at the beginning of the year, made the company full of confidence, and greatly improved the initiative and enthusiasm of employees.

Verb (abbreviation for verb) 20xx work plan

(1) Establish a sense of crisis responsibility and continue to carry out situation education. Strengthen the publicity and education of the situation and tasks, increase the instillation of crisis awareness among cadres and workers, unify their thinking, stimulate their fighting spirit, gather strength, look for opportunities, explore and innovate, further stimulate the enthusiasm of cadres and workers to do their jobs well, give full play to the initiative, enthusiasm and creativity of all parties, and form a strong joint force to accelerate development.

(2) Continue to carry out publicity and education activities with the theme of "promoting reform, seeking development, making contributions and creating first-class scenic spots" among the broad masses of cadres and workers, educate and mobilize the broad masses of cadres and workers to treat the achievements correctly, seriously reflect on the shortcomings in past work, always keep a clear head, always maintain the style of modesty and prudence, guard against arrogance and rashness, and work hard, and always maintain a pragmatic and high-spirited spirit. This is still the main task of our future work. It is still our focus to set an example, guide and educate our cadres and workers, further clarify the development direction of the company, form a joint force, cheer up the spirit, and successfully complete all future work objectives. Refine the decomposition, implement the economic responsibility system and accountability system, and strive to find the starting point of work and the growth point of efficiency.

Abstract of intransitive verbs

Focusing on the work center of economic goals and safety management goals, strengthen the study of team political and professional quality and ideological education of middle-level cadres and workers, comprehensively strengthen internal management, increase the unity of enterprise teams and groups, form a strong joint force, and pass strict and standardized internal management; In order to enhance the cohesion of employees, we emphasize the core content of performance management in management. Through effective supervision measures, that is, everything is measured by indicators, the work performance of each unit is dynamically managed; By strengthening the awareness of norms, the enthusiasm of the company's work has been effectively mobilized, and the quality of the company's work has been continuously improved. Through the implementation of economic indicators, the decomposition of the proportion of each unit, strict assessment, cash rewards and punishments, we are still confident of winning, and the company's various work objectives and tasks will be successfully completed.