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Tourism emergency plan

Tourism emergency plan

In school or society, unexpected things will happen. In order to minimize the adverse effects caused by accidents, it is often necessary to make emergency plans in advance. How to prepare an emergency plan? The following is my travel emergency plan, for reference only, I hope it will help you.

Tourism emergency plan 1 First of all, the guiding principles of safety emergency plan are:

"People-oriented, prevention-oriented, rapid response and linkage disposal" takes the protection of tourists' health and the safety of life and property as the primary task of the scenic spot, implements responsibilities at all levels, forms an emergency management mechanism with unified command, sensitive response and coordinated operation, and achieves "early detection, early reporting and early disposal" for all kinds of emergencies.

Two, the establishment of safety emergency leading group, safety emergency telephone and safety emergency rescue team.

Members of the safety emergency leading group:

Team leader: Liang Xing (General Manager of the Group)

Deputy Head: Yang Hongbing (Scenic Area Manager)

Tong (general manager of scenic spot)

Zhao Fujun (Group Security Manager)

Member: Zhou Zhijun (scenic spot supervisor)

Tong Ning (manager of scenic spot safety department)

Dong Zhixue (scenic spot supervisor)

Safety emergency duty telephone (24 hours):

Members of the safety emergency rescue team:

Yang Hongbing (Captain of Safety Emergency Rescue Team)

All members of the safety emergency rescue team (*** 1 1, the list is attached)

Three. Emergency handling procedures:

1, occurrence and report

Once tourists have road traffic accidents, fires, strong winds, lightning strikes, ice and snow disasters, or casualties caused by slipping, falling into the water, diseases and food poisoning, as well as emergencies such as distress and loss, employees at each working point (post) shall report to the department head (person in charge) in time, and the department head shall make emergency treatment according to the on-site situation, and immediately report to the duty leader and emergency leading group of the office that day. For those who have clearly reported major safety accidents (dangerous situations) and casualties, the responsible persons at all levels should report to the relevant government departments such as group leaders and police stations, traffic police, tourism quality supervision, safety production supervision, health and epidemic prevention as soon as possible.

Step 2 set out to rescue

After receiving the report, the duty leader of the safety emergency leading group immediately informs other members of the safety emergency leading group, and all members make preparations for vehicle dispatching, organizing relevant personnel, preparing emergency disposal equipment (tools) and contacting relevant units. According to the division of labor, assemble and stand by.

The safety emergency team leader will inform the team members as soon as possible. No matter where people are, no matter day or night, all emergency team members must immediately take emergency equipment (tools) such as communication and lighting to the designated place, and rush to the scene to carry out rescue and disposal work under the leadership of the duty leader and the captain of the emergency leading group.

3. On-site disposal

(1) situation report

After the emergency team arrives at the scene, it should quickly and comprehensively understand the situation, and report the nature of the incident, the time and place of occurrence, the casualties, the progress of rescue and disposal, and the need for replacement personnel and equipment support to the leader of the safety emergency leading group at any time.

(2) Rescue the wounded.

First-aid team members use the stretchers and first-aid boxes they carry with them to lift (help) the wounded (patients) to a safe place as soon as possible. The team members trained in medical rescue will check the basic situation and give spiritual comfort. According to the situation of the wounded (patients), or send them to the tourist center of mountain scenic spots for rest and rehabilitation, and the seriously injured (patients) are directly sent to the park hospital for diagnosis and treatment.

(3) Protect the site

Set the alert range, arrange personnel to watch and wait at the scene (when searching for the wounded and emergency, mark the original state of the scene), and wait for the relevant departments to investigate the current situation.

(4) Guide tourists to evacuate the dangerous area as soon as possible.

5] Assist relevant departments to investigate the accident.

4. Information summary

The emergency response information center is located in the group office.

Four, the security emergency team in an emergency.

You can directly obey the dispatching of Xiahuayuan police station and Xiahuayuan traffic police brigade and participate in emergency rescue work under unified command.

5. It is difficult to deal with road traffic accidents in scenic spots.

The requirements of applicable laws are high, and the emergency plan for road traffic accidents should be formulated and implemented separately according to the requirements of the traffic management department.

Work summary of intransitive verbs

After each emergency treatment, the emergency leading group shall organize the participating units and relevant personnel to make a work summary (the summary mainly includes: accident causes, accident prevention countermeasures, successes and shortcomings of emergency rescue measures, rectification measures, etc. ), so as to constantly modify and improve this scheme.

The second emergency plan for tourism is to fully guarantee the safety of this tour, prevent the occurrence of tourism accidents, ensure the personal and property safety of our faculty during the trip, ensure the complete success of this tour, actively respond to possible safety accidents, organize accident emergency rescue work in a timely, efficient and orderly manner, and maximize the protection of personal safety and property losses. According to the laws and regulations of tourism safety management, combined with the specific situation of our school, this plan is formulated.

I. Guiding ideology

Carry out the policy of safety first and prevention first, adhere to the principles of people-oriented, unified leadership, hierarchical management, and whoever is in charge is responsible, and earnestly implement the responsibility system for safety posts. We should focus on fire prevention, theft prevention, disaster prevention, traffic accident prevention, food poisoning prevention and public emergencies prevention, plug loopholes, eliminate hidden dangers and put an end to tourism safety accidents.

Second, the organization and responsibilities

1, xxxx Middle School Tourism Safety Leading Group

Team leader:

Deputy team leader:

Team members: middle-level leaders in offices at all levels.

2, rescue working group and its responsibilities

① On-site command group: school tourism safety leading group.

The on-site command group should rush to the scene at the first time after the accident, fully grasp the accident dynamics, formulate specific rescue plans, start emergency plans, and coordinate and direct rescue.

② Medical rescue group: staff in the school medical room.

After the accident, under the leadership of the school safety leading group, the on-site rescue team is composed of the staff of the school medical room, ensuring enough oxygen cylinders and equipped with necessary rescue equipment to give first aid to the general wounded at the scene; Solve problems in time and organize and coordinate referrals.

③ Material Support and Service Group: General Affairs Office and School Office.

Responsible for the supply of emergency relief materials, arrange rescue equipment and materials according to the designated rescue plan, timely allocate emergency funds needed to deal with accidents, and be responsible for the living security of all faculty members; Ensure that personnel have enough food and daily necessities.

Iii. itinerary and personnel status:

1, plan:

Take the train at 4: 40 pm on September 10-arrive in xx at 6: 30 am on September1/Kloc-0.

In September 1 1, the activity was held in xx city and arrived in xx by bus at noon.

On September 12, visit xx Lake all over the country, and return to xx city by bus at noon and 6 pm.

Arrive in xx city at 8: 00 a.m. on September 13, ending a pleasant journey.

2. Personnel:

The whole school participated in the tour, and 268 people were divided into six groups, each group was led by a tour guide and a middle-level leading cadre.

Fourth, requirements:

1, held a meeting on tourism safety and announced the establishment of a school tourism safety leading group.

2, unified thinking, unified understanding, emphasizing that all grades and offices staff should obey the command, can not act alone.

3. Middle-level and above leaders should seriously study the school tourism safety plan and master the handling methods.

4. Report the accident step by step in time.

Verb (abbreviation for verb) content. After the accident, the office-level leaders should:

(1) Traffic accident

1, organize rescue immediately. When there are casualties in traffic accidents, immediately notify the school doctor, call 120 emergency number, and report to the school safety leading group. Organize on-site personnel to quickly rescue the injured, especially the seriously injured. If on-site rescue is not possible, the injured should be sent to the nearest hospital for treatment immediately.

2. Protect the scene and report the case immediately. After the accident, every effort should be made to protect the scene and report the case as soon as possible. Report the case to 1 10 police station or 122 traffic accident alarm station, and request to send personnel to the scene for investigation and handling.

(2) Public security accidents

1. Protect members' personal and property safety. Report to the leading group and call 1 10 for alarm.

2. Stabilize the emotions of relevant personnel.

3. Assist leaders to deal with the aftermath. Prepare necessary documents and materials, and deal with the aftermath.

(3) Fire accident

1, call the police immediately.

2. Inform the tour leader and the whole group of tourists quickly;

3. Cooperate with the staff to evacuate tourists quickly and orderly through the safety exit;

4, guide self-help:

A, do not use the elevator;

B, if the clothes catch fire, you can roll on the spot or crush the flames with heavy clothes;

C, you must pass through the smoke area, wrap your body with soaked clothes, cover your nose and mouth with a wet towel, cling to the ground and crawl along the wall;

D, when the fire door can't escape, use soaked clothes and bedding to block the crack of the door or splash water to cool down and wait for rescue;

E, shake colorful clothes and call rescuers;

5. Assist in dealing with the aftermath. Immediately organize the rescue of the injured; If there are serious injuries, they should be sent to the hospital quickly.

(4) Food poisoning

1, induce vomiting as much as possible and let food poisoning patients drink more water to accelerate excretion and reduce toxicity;

2. Immediately send the patient to the hospital for emergency treatment, and ask the doctor to issue a diagnosis certificate.

Tourism Emergency Plan III In order to do a good job in May Day tourism in our town, realize the goal of "safety, order, quality and benefit" and create a stable and harmonious social atmosphere for the rapid development of tourism in our town, the relevant matters concerning May Day tourism in 20xx are hereby notified as follows:

First, raise awareness and actively prepare

All villages and units must attach great importance to it, strengthen leadership, consolidate responsibilities, and do a good job in May Day reception with high standards and quality to ensure peace, order, safety and stability during May Day.

Second, strengthen governance and ensure safety.

Adhere to the working principle of "safety first, prevention first, comprehensive management", strengthen the leadership of tourism safety work, strengthen the responsibility system for production safety, further improve the emergency plan for tourism emergencies, and make good preparations for all kinds of emergencies. All villages and relevant units should seriously carry out a safety inspection before May Day, leaving no dead ends and hidden dangers.

First, pay attention to tourism traffic safety. The police station shall carry out safety inspection on the operating vehicles, ensure that the vehicles are in good condition, and prevent the vehicles from going on the road with diseases. It is necessary to further strengthen the management and education of drivers' driving safety and eliminate drivers' paralysis.

Second, the central health center should strengthen the supervision and management of food hygiene and food processing places, and inspect, supervise and guide the food hygiene work of tourist reception hotels and farmhouses. Formulate emergency plans for public health emergencies and deal with public health emergencies in a timely manner.

The third is to do a good job in flood control and fire prevention. The fourth is to strictly supervise large-scale festivals and entertainment activities. Festivals are rich during the festival. Yuanba police station and other units should strictly supervise public gathering activities such as festivals held during May Day. According to the principle of "who sponsors and who is responsible for safety", we should carefully formulate activity plans and emergency plans, improve various security measures, and ensure the safety of festival activities.

Third, strengthen inspection and rectify order.

Organize joint law enforcement inspection, on the one hand, carry out comprehensive dragnet inspection on hotels, farmhouses and tourism projects with high risk and prone to safety accidents in the town, conduct comprehensive inspection on public gathering places such as hotels, restaurants and restaurants, and inspect all kinds of fire-fighting facilities to ensure that fire-fighting facilities such as fire hydrants and all kinds of fire-fighting equipment are in good condition and effective, and ensure smooth fire-fighting evacuation passages. It is necessary to further strengthen food hygiene management, prevent food poisoning, and completely eliminate all kinds of potential safety hazards. On the other hand, it is necessary to intensify the investigation and punishment of forced consumption, disguised forced consumption and other behaviors that disrupt market order, crack down on tourism shopping fraud and safeguard the legitimate rights and interests of tourists.

All relevant units and tourist reception units should firmly establish quality awareness, conduct serious self-examination in view of the existing service quality problems, and carry out activities such as "smiling service", "subtle service" and "clear consumption" in depth to purify the tourism consumption environment and improve the service quality. All tourist business reception units should proceed from the overall situation of maintaining market order and maintain the balance of product prices. Severely investigate and deal with illegal acts that take the opportunity to raise prices. Hotels and inns should do a good job in price identification, and catering units such as hotels and farmhouses should do a good job in standardized menus, ensure that goods and food are clearly marked, resolutely prevent price inflation during May Day, and maintain a good image of Liping tourism.

Fourth, actively supervise and standardize services.

All units should, in accordance with the unified arrangements of the town, make good preparations for the reception of tourism services with high quality and high standards, and comprehensively carry out integrity education with "integrity management and integrity service" as the main content; The relevant units shall set up tourist consultation service stations to do a good job in the reception of individual tourists, especially self-driving tourists. Hotels, restaurants and farmhouses should actively introduce special services to meet the needs of public holidays.

Relevant units should carry out flexible and diverse publicity activities, display local native products and actively promote tourism and shopping. All units should concentrate their efforts on comprehensive improvement of environmental sanitation, especially cleaning up the dead corner of sanitation. During the golden week, there is a large flow of people, so it is necessary to clean the streets of market towns all day to ensure cleanliness. Nongjiale Association should actively play its role, speed up the standardized management of farmhouse music, strengthen the training of employees, educate and guide farmhouse music operators to operate in a civilized and law-abiding manner, and there will be no phenomenon of bullying customers.

Verb (abbreviation of verb) coordinates and cooperates to ensure stability.

Take active and effective measures to strengthen coordination and information communication, actively guide consumption, timely regulate the market, accurately grasp the trend of the tourism market, rationally divert tourists, and adjust the contradiction between supply and demand. Adhere to the leadership shift system, and the personnel on duty should stick to their posts and keep the information flowing 24 hours a day; In the event of a major tourism safety accident, it shall be handled in a timely and proper manner in accordance with the emergency rescue plan for major tourism accidents, and the system of daily reporting and zero reporting of safety accidents shall be implemented.

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