Job responsibilities of hotel sales director

Job responsibilities of hotel sales director

In study, work and life, the frequency of job responsibilities is gradually increasing, and making job responsibilities can scientifically allocate labor and employment to the maximum extent. I believe many friends are very upset about their job responsibilities. The following is the job responsibilities of the hotel sales director I have compiled. Welcome to learn from them, I hope it will help you.

Responsibilities of hotel sales director. The company adopts the partnership system. Familiar with the application of Internet technology.

2. Formulate the organizational structure and job descriptions, and re-formulate the operating standards and processes of the three brands;

3. Formulate the company's service quality standards, management inspection system, service process, goods configuration standards and quality standards, and enhance the brand value and service quality of the hotel through the operation of the standard management system;

4. Establish a training system and a quality inspection system to maintain the hotel's service quality and improve customer satisfaction;

5. Be responsible for the management supervision and quality control of the hotel, evaluate the management and operation of the hotel, and systematically deal with the existing problems to ensure the effective implementation of the company's standards;

6. Pay attention to and collect the information of competitors in the same industry at any time, analyze the development trend of the hotel and tourism market, and prepare a feasibility analysis report to provide a basis for the company's scientific decision-making;

7. Participate in the pre-planning of the hotel and put forward optimization suggestions according to the hotel positioning, market development trend and post-operation requirements;

8. Coordinate and supervise the operation of the hotel;

9. Business guidance of each opening store, training and supervision of store general manager, preparation and operation of opening city.

Responsibilities of the Director of Hotel Sales 2 1. Understand the knowledge of credit and cheque cashing, know how to operate and strictly follow it, and do a good job in collecting accounts receivable of the agreement company in a timely and effective manner.

2. Do a good job in renewing the agreement customers and the same expiration date in time.

3. Submit membership card data summary, agreement customer data summary, weekly sales plan and weekly sales report on time according to the requirements of the company's operation department, and send a copy to the general manager of the hotel.

4. Draft the training work of the department and attend all kinds of meetings and trainings in the hotel on time.

5. Maintain the hospitality service level of the hotel.

6. Abide by national policies and laws, and abide by the rules and regulations of Greentree Inn Hotel Co., Ltd..

Responsibilities of Hotel Sales Director 3 1. According to the requirements of the hotel market sales plan and the proportion of customers, complete the sales tasks of company customers, tourism teams and individual customers and achieve sales targets;

2. Keep close business contact with customers and put forward different sales prices according to different seasons and different market conditions;

3. Analyze the customer's psychology, understand the customer's requirements and various needs for hotel facilities, conduct targeted sales, and provide customer information to the marketing manager;

4. Actively participate in various promotional activities held by the hotel to develop new customers;

5. Make friends with people from all walks of life by using public relations skills and sales skills to expand the influence of the hotel. Carry out planned sales activities. Write a sales report every time you go out to sell, set up a file for each customer, and develop new customers in a planned way.

Responsibilities of the Director of Hotel Sales 4 1. Directly responsible to the general manager, make the sales plan of the month in time, and strive to complete and exceed the budget target.

2. Put forward feasible suggestions for the development of the hotel and the improvement of its turnover, so as to maximize the profit of the hotel.

3. Learn more about the service items, contents and service hours of the hotel.

4. Have a clear understanding of the room condition, room type, package products and discount regulations.

5. Supervise and manage the computer registration, sorting and filing of membership card information and agreement customer information.

Responsibilities of Hotel Sales Director: 5 1. Make daily and weekly customer visit records and file them, and solve customer problems quickly, efficiently and politely.

2. Participate in solving all the incidents that cause the guests' dissatisfaction, and strive to make the guests feel satisfied again within the scope of the hotel policy.

3. Effectively manage the daily work of the reservation department, control the daily scheduled flow and control the real-time room status.

4. For sending guests away due to exceeding the reservation, arrange the pick-up and drop-off of the guests in time, and appease and defend the guests.

5. According to the budget target of the hotel, do a good job in controlling the daily and monthly average price of the hotel.

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