Under what circumstances will the tour guide card be revoked?

Under what circumstances will the tour guide card be revoked?

Recent cases

Recently, CCTV reporters experienced a low-cost tour group in Yunnan during the May Day holiday, during which the tour guide arranged shopping and cheated in disguise, causing concern. On May 14, Yunnan Tourism Law Enforcement Corps issued a notice saying that after investigation, many enterprises and personnel in Kunming, Baoshan and other places did violate laws and regulations, and the travel agencies and tour guides involved were punished by revoking their business licenses and tour guides. Enterprises suspected of delivering illegitimate interests to travel agencies were ordered to suspend business for rectification and file an investigation.

Earlier, according to CCTV reporter's report, during the May Day holiday, the reporter reported a five-day double flight tour from Beijing to mangshi, a one-day tour in Shilin and a one-day tour in Jiuxiang for 999 yuan. In the process of traveling, the tour guide first plays warm cards, and then advises tourists to shop in designated tourist shopping places in language, accusing tourists who don't shop as "heartless"; Tour guides directly sell goods on tourist buses, take customers to designated places to collect head fees, buy high-quality and low-priced gold inlaid jade, and some people soliciting customers around the station and other illegal acts.

On May 14, Yunnan Provincial Tourism Law Enforcement Corps issued a notice saying that Yunnan Xianghe International Travel Service had illegal acts of not buying Yunnan tourism portfolio insurance for tourists and designating tourist shopping places, and it was planned to revoke the business license of the travel agency; The tour guide Chen Mou Bureau was revoked its business license for selling commodities to tourists in violation of regulations.

Zhu, an unemployed person, soliciting customers and making phone calls around the station, suspected of disturbing the order of public places, has been transferred to the public security department for investigation and handling; Yunshuizhai Jewelry Business Department is suspected of illegal acts such as conveying illegitimate interests to travel agencies. Guandu District Market Supervision Bureau has ordered it to suspend business for rectification and put on record for investigation.

According to the circular, Tengchong Yongchang Travel Agency changed the travel itinerary without the consent of the tourists, and intends to revoke the business license of the travel agency; Ding Mouxiang, a tour guide, has designated shopping places and forced tourists to spend money in disguise, and intends to revoke his tour guide card; The tour guide Fu was fined 1000 yuan for changing the tour itinerary without authorization, and his tour guide card was temporarily suspended for 3 months.

In addition, Tengchong Dingcheng Trading Co., Ltd., Tengchong Cai Yun Baoyu Co., Ltd. and Tengchong Oriental Jinyu Co., Ltd. were suspected of illegal acts such as conveying illegitimate interests to travel agencies and suspended their business for six months. Tengchong City Market Supervision Bureau took the lead in investigating three companies.

case analysis

The following situations are all about revoking the tourist guide card:

1. Those who directly engage in tour guide business privately or in other ways without the appointment of a travel agency shall be ordered by the tourism administrative department to make corrections and be fined 1000 to 30,000 yuan; Illegal income, confiscate the illegal income; If the circumstances are serious, the tourism administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall revoke the tourist guide card and make an announcement.

2, tour guide activities, there are words and deeds that harm national interests and national dignity, the tourism administrative department shall order it to make corrections; If the circumstances are serious, the tourism administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall revoke the tourist guide card and make an announcement; Give a warning to the travel agency where the tour guide is located until it is ordered to suspend business for rectification.

3, the tour guide did not wear a tour guide card in the tour guide activities, the tourism administrative department shall order it to make corrections; Refuses to correct, a fine of 500 yuan.

4, tour guides have one of the following circumstances, the tourism administrative department shall order it to make corrections, and temporarily suspend the tour guide card for 3 to 6 months; If the circumstances are serious, the tourism administrative department of the people's government of the province, autonomous region or municipality directly under the Central Government shall revoke the tourist guide card and make an announcement: (1) adding or reducing tourism projects without authorization; (2) changing the reception plan without authorization; (three) to suspend the tour guide activities without authorization.

5. Tour guides who carry out tour guide activities, sell goods to tourists or buy goods from tourists, or ask tourists for tips in an express or implied way, shall be ordered by the tourism administrative department to make corrections and be fined between 1000 yuan and 30,000 yuan; Illegal income, confiscate the illegal income; If the circumstances are serious, the tourism administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall revoke the tourist guide card and make an announcement; Give a warning to the travel agency that appointed the tour guide until it is ordered to suspend business for rectification.

6. If a tour guide cheats or coerces tourists' consumption or colludes with operators to cheat or coerce tourists' consumption, the tourism administrative department shall order it to make corrections and impose a fine of 1000 yuan to 30000 yuan; Illegal income, confiscate the illegal income; If the circumstances are serious, the tourism administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall revoke the tourist guide card and make an announcement; Give a warning to the travel agency that appointed the tour guide until it is ordered to suspend business for rectification; If a crime is constituted, criminal responsibility shall be investigated according to law.