Travel in the same city on weekends. Travel in the same city.

1. First, we need to click to open the Tongcheng Travel app. After entering the app homepage, we can see the order at the bottom and click on the order.

2. Then we enter the ordering page. We need to find the order we need to query, and then click to enter the order details page.

3. Next, slide down on the order details page to find online customer service. Click to enter the online customer service homepage.

4. Finally, enter the sending labor force on the customer service page, click the manual customer service, and start to connect the manual customer service in the reply message.

2. How about the same trip?

Tongcheng's intercity bus is very reliable, with favorable price and thoughtful service.

Tongcheng Tourism was formed by the merger of Tongcheng.com and E Long Tourism Networks under Tongcheng Tourism Group at the end of 20 17. After the merger, Tongcheng Tourism is positioned as an online travel service platform, which complements the core business advantages of Tongcheng and E Long, occupying air tickets, train tickets and hotel entrances in WeChat wallet. At present, Tongcheng Travel has nearly 200 million consumer members. In 20 17 years, the service has exceeded 500 million person-times, and the comprehensive transaction volume has exceeded 1000 billion yuan, which has achieved a large-scale profit of more than 500 million yuan per year.

Tongcheng combines special nodes, hot spots, product characteristics and crowd characteristics, plans to link internal and external resources to land activities, forms a systematic play strategy, and launches cross-city travel services, mainly including cross-city buses, airport buses and scenic spots buses.

3. Tongcheng tourist address

Tongcheng Travel Network is headquartered in Suzhou. You can complain to the Tourism Bureau or People's Daily 3 15.

Step 4 go through the same journey

12 15, Tongcheng yilong announced that it had changed its name to Tongcheng Tourism. The Chinese and English names and company logos have also been changed accordingly. This time, related applications and services such as Tongcheng Travel APP and applet, E Long Travel APP will still operate normally and will not be affected by the name change.

Just a week ago, E Long Hotel Technology made its debut with the platform of high-quality wine management company and the intermediate platform of hotel empowerment, and announced that it would deepen the accommodation industry chain.

When China's S tourism industry stands at the turning point of development, Tongcheng and E Long brands also have new evolutionary signposts: Tongcheng travel brand will pay more attention to the operation of online Internet platform, and E Long brand, which has accumulated for more than 20 years, will empower the upstream accommodation industry chain and continue to form synergy with Tongcheng travel brand in the future.

The two brands, seemingly separated by a cloud, are actually deeply rooted.

Preliminary online travel

The growth of two brands of Tongcheng Yilong runs through the process of CTS Online. From 65438 to 0999, Alligator Dragon became the first line of online accommodation. In 2002, Tongcheng was born in Suzhou. In the next 20 years, these two brands have been active in the forefront of the market.

The transformation of Internet tourism begins with the booking process. For a long time, the core work of online travel is to move offline travel resources online, so that users can make online reservations through computers and mobile phones.

At that time, the marketing staff of online travel companies distributed advertisements at airport stations to attract tourists to book products online, while the business staff adopted cooperation plans, searched for resources everywhere, and eagerly persuaded holders of upstream resources such as air tickets, hotels and tickets to sell products on their own platforms.

At this stage, Tongcheng and E Long have completed the accumulation of resources and customer groups respectively, and become the leaders of online travel industry. In 2005, the first BSP e-ticket of China International Airlines was born on the E Long platform. In 2008, Tongcheng gained a place in the field of tourism distribution and won the first round of investment. At the end of 20 17, two online travel companies, Tongcheng.com and eLong.com, announced their merger, and then the first share was the applet.

However, for a long time, the help of the Internet to the development of tourism is still very limited. Many hotels still need to manually move orders and manually control the remaining houses after hanging rooms online. People in low-tier cities still need to bring their ID cards and cash to the window to buy tickets. Digital upgrade of small and medium-sized hotel business and travel service in low-end market are the same problems left by the industry to Tongcheng and E Long.

Yi Long has returned to peace.

Breaking cognitive barriers is the first step. Many individual hotel managers are willing to sell houses online and take orders online as a channel to win customers, but their understanding of the value of the Internet is always limited.

The development of network and digitalization not only brings orders to hotels,

5. Traveling to official website through the same journey

You can find the customer service of Tongcheng first. If you are not satisfied with the results, you can call the consumer complaint hotline 123 15. Click Dial in the lower left corner of the phone;

Click the dialing keypad in the lower right corner, enter 123 15 in the keypad, and click the dialing icon below;

After dialing, directly follow the voice prompt and turn to manual customer service to complain.

6. Travel and live on the same journey

One-way insurance is useful.

If you need isolation after getting off the plane, this isolation allowance insurance will reimburse you for some isolation expenses, such as hotel expenses and meals.

You need to buy this kind of insurance APP to apply, and then provide the corresponding evidence, and they can be reimbursed after review.

7. The same journey

If you take an order on the app, you can also go to the owner to take an order.

8. Tongcheng Tourism Tencent

One of the first-class one-stop travel booking platforms in China. The website has a complete domestic tourism product line, providing more than 20,000 domestic hotels and 65,438+10,000 overseas hotel reservations, covering all domestic airline tickets, more than 8,000 scenic spots tickets, tickets for global popular performances, car rentals in more than 200 cities, and high-quality travel and holiday reservations at home and abroad.

Internet booking, mobile phone wireless booking and 365X24-hour telephone booking are available. The website insists on ensuring low prices, and is the first company in the industry to provide special value-added services such as advance payment, review and reward, and has become a rapidly developing travel booking platform in China.

9. The same journey. The same journey

Tongcheng, namely Tongcheng Travel Network. Is a professional one-stop travel booking website.