Traditional Culture Encyclopedia - Tourist attractions - Is there a person responsible for making complaints about Wuhan Friendship Guobin Building Hotel?
Is there a person responsible for making complaints about Wuhan Friendship Guobin Building Hotel?
Is there a person in charge of the complaint against Wuhan Friendship Guobin Building Hotel? There is the following explanation on this issue: Let’s classify it according to the specific situation. If you are traveling or booking a hotel through a travel agency, you can call 12301 to complain. Specializing in travel related matters. If you are not traveling, you can try calling 12315
1. Types of complaints
1. Guests’ complaints about service attitude
Guests’ service attitude towards employees, such as Rude language, indifferent attitude, and indifferent attitude. Sometimes disputes often arise due to personality and mood problems between guests and employees.
2. Complaints about service quality
If the hotel employees fail to provide services in accordance with relevant principles, such as assigning the wrong room, mail not being delivered in time, no one to carry the courtesy, etc. Complaints of this type are likely to occur when the hotel is busy.
3. Complaints about facilities and equipment
As complaints caused by the failure of timely inspection and maintenance of hotel equipment and facilities such as air conditioning, lighting, water supply, elevators, etc., even if Even though a relatively complete maintenance system has been established, potential problems with all facilities and equipment cannot be eliminated. Especially old hotels with a long history are more prone to this phenomenon.
- Previous article:Why can't I take a bath on the first day of going to the plateau?
- Next article:What are the types of overseas travel insurance products?
- Related articles
- How much does it cost to travel from Jinan to Beijing? It takes about three days. There are 3 people in the high-speed rail line. Who can help to calculate?
- What are the districts in Yancheng?
- Map of Hebei Where is Xingtai in Hebei?
- Gaoyou tourist attractions daquan
- How many kilometers is the hornet's nest tour from Zunyi to Phnom Penh?
- What departments and colleges are there in Ankang University?
- Xiamen travel agency 5A travel agency
- Where is the best place for couples to travel together?
- What school is Qingdao Hengxing Institute of Technology?
- Who knows any interesting places in Baoshan Dahua?