Urgent for travel agency sales practice summary or internship experience.

During my internship, I realized the fierce competition between travel agencies and agency companies in the tourism industry. A service industry like the travel agency industry needs talents who not only have certain professional knowledge, but also know how to deal with people and take care of them, as well as patience and responsibility for travel agency customers. More importantly, in the actual process, I really find that my knowledge is very shallow, and my lack of experience really makes me hate learning when I use my time. I feel that the theoretical knowledge I learned at school and my own practice at work are actually not a concept. I think this is also the reason why the school let us study in the summer vacation. Let us further consolidate and understand what we have learned in class, cultivate and improve students' ability, and integrate theory with practice. I think an important part of tourism management practice is to integrate theory with practice, which improves our ability and methods of investigating, observing, analyzing and solving problems, and cultivates the survival and ability of college students in society.

I learned the following points during my internship.

1. Understand internal and external traffic, environmental protection, etc.

2. Understand the service rules and management essentials of travel agencies.

3. Understand the nature, business and management mode of travel agencies.

Travel agencies are specialized agencies that provide services for people to travel. The development of tourism activities is the premise of the emergence and development of travel agencies. From the nature of the industry, travel agencies belong to the service industry, providing tourists with six services: food, shelter, transportation, travel, resistance and entertainment. Since the establishment of the first travel agency in China in the 1920s, with the development of China's national economy and the opening and improvement of national policies, and with the continuous development of tourist attractions, the number of travel agencies in China has increased rapidly, and the service quality has also been continuously improved. Travel agencies in China are divided into international travel agencies and domestic travel agencies according to their business scope. International travel agencies operate inbound tourism, outbound tourism and domestic tourism; Domestic travel agencies specialize in domestic tourism business.

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