Pacific Travel Insurance Benefits

1. Pacific Insurance Auto Insurance Claims Process:

First of all, within 48 hours of the accident, you must call the Pacific Insurance report hotline 95569 to report the accident. In serious cases, call 110 to call the police;

Pacific Insurance will dispatch an inspector to conduct an on-site inspection as soon as possible;

The owner of the car shall keep all information;

After the inspection, the damage will be assessed and whether to repair according to the situation. If If repairs are needed, go to a designated repair shop for repairs, and finally have to verify the damage;

Submit the claim information. Review whether the situation is true or not, and finally receive the compensation. Pacific Insurance will pay the compensation within the prescribed time limit.

2. Pacific Insurance claims matters needing attention:

1. Pacific Insurance reporting methods: telephone reporting, online reporting, reporting to the insurance company and forwarding the report to the claims adjuster. After an accident occurs, the police station or criminal police team should be notified within 24 hours, and the insurance company should be notified within 48 hours. Report the incident to Pacific Insurance Company, stating the location, time and reason of the accident and answering a few simple questions, such as whether there was major property damage, whether there were casualties, etc.

2. In accordance with the requirements of China Pacific Insurance, wait at the accident scene for the CPIC claims adjuster to come to the scene to take photos and register. After the Pacific Insurance claims adjuster takes the photo, call the Pacific Insurance claims adjuster in the evening or the next day to find out the reimbursement amount.

3. Then go to repair the car and keep the repair invoice and the parts replaced during the repair. Take the invoice and accessories to the insurance company's office and submit them. And make copies of driver's license, driving license and bank card.

4. The insurance company completes the final registration, then goes home and waits for the reimbursement to be transferred to the copied bank card. The whole process is over.

5. Claims settlement cycle: The insured does not submit a claim settlement application to the insurance company within 3 months from the date the insured vehicle is repaired or the accident is settled, or the insurance company notifies the insured to receive the insurance compensation. If you do not receive the compensation you deserve within 1 year from that date, you will be deemed to have automatically given up your rights and interests.

When a vehicle crashes into a wall, a step, a cement injection, or a tree, or other accidents that do not involve compensation to others, you do not need to report the case to the traffic police and other departments, but just report the case directly to the insurance company in a timely manner. Wait for the insurance company to come to investigate near the accident scene, or drive the car to the insurance company to report the accident and have the vehicle inspected.

3. Pacific Insurance claims require submission of complete required materials. Different claim materials must be submitted according to different situations. Be sure to inquire clearly and submit them completely and in a timely manner. Pay attention to certificates, certificates, invoices, vouchers and seals, etc. Reduce the hassle and buy time for claims settlement.

Extended reading: How to buy insurance, which one is better, and step-by-step instructions to avoid these "pitfalls" of insurance