How much does Ctrip charge for booking train tickets?

There is no handling fee for booking train tickets on Ctrip. Com, but don't choose the default package, just cancel the default package.

On Ctrip Travel APP, the reporter of Beiqing Daily inquired about the G10/train ticket from Beijing to Shanghai on June 5438+ 10 on October 5. The page shows that the price of the second-class seat is 553 yuan each, but click "Ctrip Booking" and the total fare will increase to 593 yuan. If you look closely, you will find that the extra 40 yuan money was originally checked by the website by default.

This package description shows that consumers will have four major benefits after purchase: one-on-one diamond customer service and super VIP intimate service; Enjoy the quick return and change service; Enjoy SMS reminder service; 70 yuan car rental voucher included.

On Ctrip official website, there are also cases where the total amount of reserved train tickets is more than the par price by 40 yuan, but this 40 yuan package is called "gold medal customer service for speeding tickets". The webpage prompts: "You can choose to buy a package without an account number 12306", but Ctrip did not elaborate on this package in 40 yuan.

In particular, Ctrip's customer service also admitted that the package was indeed checked by default, but said that users could cancel it by themselves and did not force sales. If the customer does not need it, he can also contact Ctrip for a refund. Even if they have already taken the bus and completed the order, they can return the parcel if they don't want it. Therefore, if it is late or unclear at that time, you can contact Ctrip to refund the extra money later.

Extended data:

Article 8 of the Law on the Protection of Consumers' Rights and Interests stipulates that consumers have the right to know the true situation of the goods they buy or use or the services they receive. ?

Consumers have the right to request business operators to provide information on price, place of origin, producer, use, performance, specifications, grade, main ingredients, production date, expiration date, inspection certificate, instruction manual, after-sales service or service content, specifications and expenses according to different conditions of goods or services.

Article 9 of the Consumer Protection Law stipulates that consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.

For the behavior of tying insurance products by default on ticketing websites, lawyers believe that this not only violates the true wishes of consumers, but also violates relevant laws and regulations. Because according to the insurance law, "the insured and the insurer should reach an agreement through consultation, follow the principle of voluntariness, and fairly determine the rights and obligations of all parties".

Article 8 of Chapter III of the Interim Measures for the Supervision of Internet Insurance Business issued by the China Insurance Regulatory Commission stipulates: "When an insurance institution conducts Internet insurance business, it shall list the information of insurance products and services in a clear and understandable language in a prominent position on the relevant network platform. The information to be listed is as follows: the information of insurance products underwriting companies, the form of insurance contract conclusion, etc." .

People's Network-Ctrip train ticket sales "VIP package" travel platform booking is still difficult