Cashier auditor of technical grade standard for workers in tourism industry

Job Name: Cashier Auditor

Definition of type of work: collecting cash, checks, credit cards, settling accounts, auditing the income of hotels, hotels, travel agencies, cruise ships and other departments on the same day. The more accurate, the better.

Scope of application: full-time auditors and cashiers in restaurants, hotels, travel agencies and cruise ships.

Grade line: this type of work is divided into primary, intermediate and advanced.

Apprenticeship: the apprenticeship period is 2 years (training period 1 year, probation period 1 year). Knowledge requirements:

1. Understand the cashier's audit operation process and cashier's settlement system.

2. Be familiar with the types and methods of cashier's checkout.

3. Understand the basic knowledge of computer operation.

4. Understand the basic knowledge of foreign exchange management system, exchange rate conversion and payment vouchers such as checks and credit cards.

5. Be familiar with the price of the service items of this position and the prices of other related service items.

6. Understand the job responsibilities and operation specifications of this position.

7. Understand the basic knowledge of foreign affairs discipline, courtesy and fire safety.

8. Have basic knowledge of foreign languages in this position.

Skills requirements:

1. According to the business requirements of this position, check out the accounts for the guests correctly, quickly and normally.

2. Be able to collect cash, checks, credit cards and other funds in accordance with the prescribed procedures.

3. Be able to operate computers, cash registers and other collection equipment correctly.

4. Be able to count banknotes skillfully and identify counterfeit banknotes.

5. Be able to identify commonly used payment vouchers, such as foreign currency, checks and credit cards.

6. Be able to fill in the cashier's daily report correctly, so that the accounts are consistent and the accounts are consistent.

7. Understand the use of general fire fighting equipment.

8. Be able to talk with foreign guests about cashier and checkout in a foreign language. Knowledge requirements:

1. Be familiar with the accounting process of this position's income system and know how to fill in various income statements.

2. Be familiar with various charging standards and policies of this position.

3. Master the basic knowledge of computer operation.

4. Understand the basic situation of this unit and the working procedures of related work.

5. Basic understanding of tourism service laws and regulations.

6. Understand the maintenance knowledge of cashier equipment.

7. Have a certain foreign language foundation and foreign language knowledge of this position.

Skills requirements:

1. Able to operate computer, cash register and other collection equipment skillfully.

2. Be able to answer the general questions about collection and settlement.

3. Be able to audit, find and solve general accounting errors.

4. Be able to fill in various income statements correctly.

5. Be able to carry out general maintenance on cashier equipment.

6. Be able to guide the work of junior cashier auditors.

7. Be able to have a general business conversation with foreign guests in a foreign language. Knowledge requirements:

1. Be familiar with the performance and maintenance knowledge of various modern collection equipment.

2. Understand the basic knowledge of accounting, and understand the responsibilities and workflow of each position in this department.

3. Understand the management knowledge of this position.

4. Understand the general situation of tourism and have the basic knowledge of service psychology.

5. Understand the systems and regulations related to the business of this department.

6. Have a certain level of foreign language and be proficient in hotel and restaurant service terms.

7. Have the knowledge of guiding and training intermediate cashier auditors.

Skills requirements:

1. Be able to answer guests' questions about checkout and handle complaints.

2. Be able to audit, find and solve various accounting errors.

3. General faults of modern acquisition equipment can be eliminated.

4. Be able to handle and solve all kinds of complicated accounting settlement.

5. Have the management ability of this position.

6. Be able to have a skilled dialogue with foreign guests in a foreign language, and have certain reading and writing skills.

7. Be able to prepare training materials, guide and train junior and intermediate cashier auditors.