Traditional Culture Encyclopedia - Tourist attractions - What exactly does a salesman do in a travel agency?

What exactly does a salesman do in a travel agency?

1, charging.

Work during the day and charge at night. The charging methods include: 1. Keeping a diary. According to the questions of the guests during the day and the situation of the travel company, record your feelings.

Accumulate over time is progress. Second, reading methods. Buy a magazine, such as Sales and Marketing. Third, communicate with other salesmen of the company through the network or telephone.

Communication. Fourth, find a "teacher" who can consult at any time when encountering problems.

2. Work hard.

If someone asks me, "What is the first criterion for evaluating whether a travel agency is excellent?" I can say two words-"Do it!" This problem

This title is very simple for hardworking and dedicated salesmen, but it is too complicated for too many clever salesmen!

Travel agencies must use their footsteps to measure the market, and they must never build a car behind closed doors. Take the most practical example: I personally work as a travel agency.

I was born. At that time, I applied for a travel agency, and I was the only one among the 20 students on probation. The manager is very positive about my hard work: Xiao Fang is the only one.

On the first day, I took my business card and sent it to all the merchants in our office building. And the old employees who have worked in our travel agency for two or three years are still there.

Didn't do it!

3. insist.

Some salesmen worked hard in the early stage, but they didn't gain anything in a short time, so their beliefs began to waver, their thoughts became negative, and they became a little smooth.

Slippery mouth-get up earlier than the chicken, sleep later than the young lady, work harder than the cow, and earn less money than the migrant workers.

How can it be beautiful to blossom and bear fruit immediately after sowing seeds? How many salesmen sneak into air-conditioned Internet cafes to chat and play games online? still

See how many salesmen on the street ride bicycles to visit customers in hot summer? (The author's skin is dark, that is, he runs a business; Big summer

Run to the customer to send colorful pages-bring some old popsicles by the way, the customer thief is moved! The effect is good! )

Therefore, doing business in a travel agency is not only a dual effort of physical strength and intelligence, but also a lot of times to give up feelings for work and learn to be strong.

4. Think what the other person thinks.

This is the most important point, so be brief. Every time you knock on a customer's door, you have to think: What benefits can I bring to the other party today? Don't think, just turn around.

Go ahead, just don't go in.

The decision-making power of the other company's team travel matters lies with the assistant general manager, but he has a headache and is distracted by other trivial matters such as air tickets and train tickets. You can help him settle his business.

Stop it-I will definitely give it to you; The other party is the first trade union chairman. He is worried about an accident and is not afraid of spending money. Do you always tell people that it is cheap and affordable?

For use! The key is to make him feel stable and able to do things with you! You make up the money, and people are willing to give it! )

5. Data collection.

Customer information Many travel agency salesmen know their names, positions and telephone numbers. Just remember your mobile phone number and home electricity! Jiaoguang media travel

Planning and marketing agencies suggest that you try to understand some customer needs (general route, time budget, cost budget, hotel standards, dining requirements, tour guides should

Any special requirements? This is very important.

6. Seize every opportunity.

Opportunities are for those who are prepared. In the process of doing travel agency business, I deeply realized that opportunities are actually created by myself, for any purpose.

Target customers may become your customers, just to see if you have done the "action" of sales.

For example, when I was a business manager in a travel agency, an aunt glanced at my colorful pages and travel itinerary in the car, and I immediately

I smiled and held my business card in my hands, introducing myself and handing my aunt my business card and colorful pages. At the same time, a hand quickly emptied my aunt's elbow (fear

When she received the message, she couldn't stand still. Slightly surprised, the aunt took it unceremoniously.

7, a little savvy.

To do tourism business, you should not only be able to bear hardships, but also be able to speak. It is important to be smart, thoughtful and good at summing up.

Understanding is what I understand-understanding the way of doing things, understanding the knowledge of lines, how to express concisely and accurately, understanding the company's policies, and how to be flexible.

The use of. When talking about customers, you can quickly detect their intentions. Through their words, you can know what they want, what they want, and learn to read and read.

8. Health.

Many tourism managers I know and know often ignore the close relationship between physical health and mental health and get occupational diseases of one kind or another.

. This negligence weakens your resistance to disease, and at the same time, it also affects business people in other fields. Jogging, swimming, mountain climbing or other sports.

Similar activities are good for your health. I suggest you try more.