The official told the tour guide that children must go shopping before they die. How can we strengthen the management of tourism chaos in Yunnan?

1. Improve the policies and management measures of Yunnan Tourism Bureau.

The chaos in the tourism industry is often due to the fact that the local tourism administrative department has not treated the tourism industry with due diligence and cannot provide a complete service system. In the face of the behavior of tour guides asking exorbitant prices or even insulting passengers, the Tourism Bureau has no clear punishment regulations, which leads to no interest in tour guides. As a service industry, their tour guides should serve the people wholeheartedly and should not be the hosts of tourists.

In the face of tourism chaos, Yunnan Provincial Tourism Bureau must improve the management system, clarify the punishment regulations, provide good service terminals for tourists all over the country, and reshape the tourism image of Yunnan.

2. Establish tourist reporting channels.

While strengthening its own work, Yunnan Provincial Tourism Bureau should also establish and improve appropriate channels for reporting tourists. Many tourists have nowhere to talk when their legitimate rights and interests are violated by tour guides, and they can't find a reporting channel, which makes tour guides kill tourists more willfully. Once the channel for tourists to report is formed, I believe that the tour guide will converge appropriately. In addition, although there are channels for tourists to report, the service results after the report should be done with all their strength, and there should be no news after the tourists report.

In response to tourists' reports, Yunnan Provincial Tourism Bureau should strengthen verification, and once verified, it will immediately punish travel companies and tour guides.

Tourists themselves should do their duty.

The due diligence mentioned here does not mean that tourists should bear their own responsibilities, but that when signing up for tour groups, they must see clearly the service standards and their prices. The most important thing is what the service content is. Some tourists sign up when they can't see clearly, but they feel cheated when they find that they are not what they expected. In fact, this is not the case.

How many times did the whole tour group go to the shopping mall? Whether there is invisible consumption and whether accommodation and meals need to be taken care of by themselves, all these need to be clearly seen by tourists themselves, and then rationally reflected to the tour group after fulfilling their responsibilities.

In addition to the above three aspects, it can strengthen the chaos of Yunnan tourism to a certain extent, and there are many aspects that can be dealt with, such as strengthening the health service of tourist attractions, improving the tourist experience, and overpriced hotels in scenic spots, inflated prices and so on.

Only by sincerely thinking about tourists and serving them well can we get a better evaluation from tourists. As the saying goes, gold cups and silver cups are not as good as the reputation of ordinary people. Naturally, if the service of scenic spots is good, there is no need to exert too much force, because ordinary people will replace the scenic spots themselves, which will form a positive cycle.