Evaluation standard of four-level A scenic spots

National 4A-level tourist attractions score:

1, service quality and environmental quality. * * * Total score 1 0,000, divided into eight major items. The scores of each major item are: tourism traffic 1.30, sightseeing 235, tourism safety 80, health 1.40, posts and telecommunications 20, tourism shopping 50, comprehensive management 200, and resources and environmental protection 65438+. 4A tourist attractions need to reach 850 points.

2. Landscape quality. It is divided into two evaluation items and nine evaluation factors, the value of resource elements and the value of landscape market, with a total score of 100, in which the resource attraction is 65 and the market attraction is 35. 4A tourist attractions need to reach 80 points.

3. Views of tourists. The total score of tourists' comprehensive satisfaction is 100, and the 4A-level tourist attractions need to reach 80 points.

Basic situation of 4a scenic spot:

(1) The scenic spot has reasonable planning and unique landscape with a landscape area of more than 20 hectares;

(2) The buildings, facilities and equipment in the scenic area are perfect and meet the relevant requirements of safety, hygiene and environmental protection;

(3) The scenic spot has convenient transportation, complete internal transportation system and reasonable tourist streamline design;

(4) Standardizing the management of scenic spots, and formulating a perfect management system and emergency plan;

(five) there are tourist accommodation facilities suitable for tourists in the scenic area, which meet the relevant requirements;

2. Service level of scenic spots:

(1) Provide all-round services in the scenic spot, including tour guide services, entertainment facilities and catering services.

(2) The service provided by the scenic spot is of high quality, meets the needs of tourists and has good customer feedback;

(3) The price of services provided in the scenic spot is transparent, and there are no problems such as price fraud;

(four) to publicize and introduce the scenic spots, facilities and services in various languages;

3, cultural connotation and social responsibility:

(1) The scenic spot has unique cultural connotation and historical inheritance, and is rich in cultural resources and tourism products;

(2) The cultural propaganda and environmental protection of scenic spots are well done and have a good social reputation;

(3) The scenic spot has carried out positive social welfare activities and has a sense of social responsibility.

4A-level scenic spots are a higher level of quality assessment of tourist attractions in China, and one of the quality grading standards of tourist attractions promulgated by the National Tourism Administration, representing high-quality and high-level tourist attractions. The evaluation of 4A-level scenic spots is based on the basic conditions, service level, cultural connotation and social responsibility of scenic spots, which need to meet certain standards and requirements.

To sum up, the above are the main criteria for the evaluation of 4A-level scenic spots, and it is necessary to meet the above criteria to obtain the evaluation and certification of 4A-level scenic spots. At the same time, the evaluation criteria will be constantly adjusted and improved with the changes of society and market.

Legal basis:

Article 50 of the Tourism Law of the People's Republic of China

Tourism operators should ensure that the goods and services they provide meet the requirements of protecting personal and property safety. Tourism operators have obtained relevant quality standards, and their facilities and services shall not be lower than the corresponding standards; Without obtaining the quality standard grade, the title and logo of the relevant quality grade shall not be used.