Traditional Culture Encyclopedia - Tourist attractions - How to deal with disputes between outdoor tourist attractions and tourists
How to deal with disputes between outdoor tourist attractions and tourists
Legal analysis: the dispute between outdoor tourist attractions and tourists can be resolved as follows: 1, and both parties can resolve it through consultation; 2. Apply for mediation to consumers' associations, tourist complaint acceptance agencies or relevant mediation organizations; 3. According to the arbitration agreement reached with the tour operator, submit it to an arbitration institution for arbitration; 4. Bring a lawsuit to the people's court.
Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators on consumers' rights and interests can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) Bring a lawsuit to a people's court.
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